The Rich Hotel, Penajam

Explore The Rich Hotel, Penajam
8.1
Very Good
From 106 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

8.0

Location

8.0

Service and Facilites

8.0

People often mention about The Rich Hotel, Penajam
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Check-in/out Time (3)
Ambiance (3)
Distance to City Center (2)
Accessibility (2)
Taste (2)
In-room Dining (2)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
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Traveler Reviews The Rich Hotel, Penajam

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40
Customer reviews
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Edo V.
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5.0
/10
Reviewed 22 week(s) ago
I don't know what the concept of this hotel is. It's not even worthy of being called a hotel, more like a boarding house. The rooms are very small (4m x 4m including the bathroom). It's far from everything, and it's a long way to buy food. Definitely not recommended for a hotel with the name The Rich. Especially with dogs roaming around, oh my.
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1 people find it helpful
Faisal R.
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Leisure
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10.0
/10
Reviewed 42 week(s) ago
Friendly staff and comfortable place
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Guest
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Leisure
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9.7
/10
Reviewed 72 week(s) ago
The hotel staff provided good service.
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1 people find it helpful
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Vyna M.
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Leisure
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10.0
/10
Reviewed 72 week(s) ago
Clean rooms, friendly staff, strategic hotel location
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Adi
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8.8
/10
Reviewed 75 week(s) ago
When I needed a transit hotel after the Penajam crossing which was delayed for quite a long time, what was quite a surprise was the home-cooked breakfast menu with very large portions, overall it was worth the price.
1 people find it helpful
D***l
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Transit
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6.3
/10
Reviewed 104 week(s) ago
It doesn't match the price of the hotel, the price is almost 600 thousand, but it's not like a hotel, it's more appropriate to call it a homestay.
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3 people find it helpful
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Fendri D. K.
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6.0
/10
Reviewed 196 week(s) ago
Very bad does not match the description.
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6 people find it helpful
Muhammad F.
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6.1
/10
Reviewed 197 week(s) ago
Tidak sesuai diskripsi di aplikasi.
6 people find it helpful
SUMARGO
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6.0
/10
Reviewed 244 week(s) ago
Kamat for under, there is no warm water and the bathroom is slippery and there is seepage from above. Service is not friendly. The food cannot be wrapped even though you want to check out in the morning. Have to go up and down stairs. For seniors and those who have gout in the legs, don't try it. Value 1 out of 10 scale.
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10 people find it helpful
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Nurlaila F.
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9.7
/10
Reviewed 261 week(s) ago
The rooms are clean and comfortable, the employees are nice and friendly.
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3 people find it helpful
Yanti S.
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8.5
/10
Reviewed 265 week(s) ago
For the cleanliness, it's good, for the lights maybe if it turns off like I did yesterday it takes a long time for the generator to not turn on.
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1 people find it helpful
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Nurlaila F.
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9.4
/10
Reviewed 291 week(s) ago
The place is clean and comfortable, the AC is cold and the WIFI is fast.
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1 people find it helpful
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Benidictus A. O. Y.
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Family
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9.7
/10
Reviewed 384 week(s) ago
Good service, friendly staff, clean rooms.
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3 people find it helpful
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Roni B. U. S.
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4.5
/10
Reviewed 397 week(s) ago
Not according to what was delivered.
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6 people find it helpful
Ridho A.
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Business
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5.1
/10
Reviewed 397 week(s) ago
The hotel staff suddenly checked out and was accused of carrying a hanger / clothes hanger, my wife and I was shocked, finally my wife ended up angry, if I did not believe I told the staff to check, but the staff apologized but my wife did not accept being accused like that, if indeed I want to take the items in the hotel what do I have to take the hanger, because I take the other items, I suggest if the items in the hotel do not want to go please list each room to keep the items inside the hotel feel lost, hope all staff must sort out what to say to the customer so as not to offend others. Indeed my wife did not receive being accused of leaving a hanger, hopefully this experience will not be repeated to other customers.
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23 people find it helpful
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Anugrahandayani
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Business
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5.4
/10
Reviewed 406 week(s) ago
Hopefully service and comfort will be improved again. And need a good attitude in serving guests.
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2 people find it helpful
lita h.
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Family
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8.5
/10
Reviewed 409 week(s) ago
Pretty comfortable, clean, but the mattress is 140 in size. Narrow.
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1 people find it helpful
MUH Z. H.
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10.0
/10
Reviewed 440 week(s) ago
Nice and comfortable, sharpening area
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Banu
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5.5
/10
Reviewed 447 week(s) ago
The facilities provided do not match those listed in the application. No WiFi, no hot water, late breakfast, TV broadcasts also can't be watched.
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8 people find it helpful
Bayu A. S.
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Business
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5.1
/10
Reviewed 457 week(s) ago
Morning die lights, ac not cold, mattress narrow, breakfast just instant noodles and fried rice seasoning racik, not satisfied
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5 people find it helpful
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