Overall Ratings & Reviews City Central Hotel @ KL Sentral

Dear Valuable Guest, Thank you for sharing your detailed feedback with us. We are glad to know that you found our location highly convenient, just in front of NU Sentral and next to KL Sentral, making travel around the city much easier. We’re also pleased that you found the room clean and comfortable. We take note of your comments regarding the room lighting and window, as well as your experience with the breakfast arrangement at the partnered restaurant. Your input about children’s breakfast entitlement is also very valuable, and we will review this with our team to see how we can better accommodate families in the future. We truly appreciate your constructive feedback, as it helps us improve and serve our guests better. We look forward to welcoming you and your family again for an even more pleasant stay. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for sharing your kind feedback. We are delighted to hear that you found our rooms clean and well-maintained with daily housekeeping, and that our Wi-Fi service met your needs during your stay. Your recognition of our friendly staff means a great deal to us, as we always strive to provide warm and attentive service to make every guest feel comfortable and at home. We truly appreciate your support and look forward to welcoming you back for another pleasant stay at City Central Hotel. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for sharing your kind review. We are delighted that you found our location convenient, with just a short walk to the bus station for easy airport transfers, as well as being close to NU Sentral Mall for shopping and dining. Our aim is to make travel and convenience seamless for our guests, and we’re glad this added value to your stay. We truly appreciate your support and look forward to welcoming you back to City Central Hotel on your next trip. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our strategic location, spacious rooms, and the warm hospitality provided by our helpful staff. At City Central Hotel, we always strive to combine comfort, convenience, and attentive service so that every guest can have a memorable stay. Your kind words are a wonderful encouragement for our team to continue giving their best. We sincerely appreciate your support and look forward to welcoming you back to City Central Hotel for another pleasant and comfortable experience. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for sharing your experience with us. We sincerely apologize for the disturbance you encountered due to noise during your stay on the 4th floor. Your comfort is very important to us, and we will take steps to ensure a quieter environment for our guests. We truly value your feedback and hope to have the opportunity to welcome you back for a more restful stay. Kind regards, City Central Hotel Management

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to know that you were satisfied with our newly renovated bedroom. At City Central Hotel @ KL Sentral, we are constantly striving to upgrade our facilities and services to provide our guests with greater comfort and value. Your satisfaction means a lot to us, and we are happy that the improvements we made enhanced your stay experience. We look forward to welcoming you back soon and ensuring that every visit is just as enjoyable, if not better, than the last. Warm regards, City Central Hotel

Dear Valued Guest, Thank you for sharing your kind feedback about your recent stay at City Central Hotel @ KL Sentral. We are truly pleased to hear that you appreciated the cleanliness and comfort of your room, as well as the facilities provided. Your special recognition of Mehdi for his kindness and attentiveness, and Redwan for his helpfulness and patience, means a great deal to us. We will gladly share your compliments with them, as such encouragement inspires our team to continue delivering excellent service. We are delighted that you had a pleasant 3-night stay and that our hospitality made your visit easier and more enjoyable. We look forward to welcoming you again on your next trip to Kuala Lumpur. Warm regards, City Central Hotel

Dear Valued Guest, Thank you for sharing your feedback about your stay at City Central Hotel @ KL Sentral. We are delighted to hear that you had a good experience with us and that you consider our hotel to be both comfortable and Muslim-friendly. Our team takes pride in ensuring that all guests feel welcome and well cared for, and it is very rewarding to know that our efforts made a positive difference in your stay. Providing clean rooms, thoughtful amenities, and warm hospitality is at the heart of what we do, and your kind words serve as great encouragement for us to continue improving. We truly appreciate your support and recommendation, and we look forward to welcoming you back for another pleasant and memorable experience in Kuala Lumpur. Warm regards, City Central Hotel

Dear Valuable Guest, Thank you for sharing such a detailed and positive review. We are delighted to know that you enjoyed the comfort of our minimalist rooms with complete amenities, including the convenience of a refrigerator and hot water. It is wonderful to hear that our flexible check-in and 24-hour checkout options, along with our strategic location near KL Sentral, made your stay even more convenient — especially for easy access to KLIA2 by bus. Your encouraging feedback inspires us to continue providing comfort, value, and flexibility for all our guests. We look forward to welcoming you back to City Central Hotel on your next visit to Kuala Lumpur. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for your kind review. We are pleased to know that you experienced the friendliness of our staff and appreciated the cleanliness of our rooms. Your feedback encourages us to continue delivering warm hospitality and a comfortable environment for all our guests. We look forward to welcoming you back for another pleasant stay at City Central Hotel. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for your thoughtful feedback. We are delighted to know that you enjoyed our strategic location near the monorail station, restaurants, shopping mall, and KL Sentral. At City Central Hotel, we aim to provide not only comfort but also the convenience of being at the heart of Kuala Lumpur, making travel and leisure easy for all our guests. We look forward to welcoming you back again soon. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the room cozy and clean, and that our staff’s friendliness enhanced your stay. At the same time, we sincerely apologize for the inconvenience caused by noise disturbances due to the soundproofing. We understand how important a good night’s rest is, especially for light sleepers, and we truly regret that this affected your comfort. Please be assured that your comments have been shared with our management team as we continue to explore improvements to minimize noise disruptions for our guests. Your feedback is invaluable in helping us raise our standards, and we do hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for your wonderful feedback. We are pleased to know that you found our location convenient across from NU Sentral, with easy access to LRT, MRT, and buses. We’re glad you appreciated the in-room refrigerator, our friendly staff, and the welcoming service at the lobby. We look forward to hosting you again soon at City Central Hotel. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for your warm and positive review. We are delighted to hear that you enjoyed our convenient location, right near the station, making it easy to travel to various destinations. The smiles and friendliness of our staff are part of our commitment to providing the best service, and we are proud to know that this has left a positive impression on you. We are also delighted that the cleanliness, comfort, and ambiance of our rooms meet your expectations. Your comments truly motivate us to continue improving our services and facilities to make each visit even more memorable. We look forward to welcoming you back to City Central Hotel on your next visit. Thank you for choosing us as your base in Kuala Lumpur. Best regards, City Central Hotel

Dear Valuable Guest, Thank you for your kind review of City Central Hotel. We are delighted to know that you appreciated the friendliness and helpfulness of our staff, as well as the early check-in arrangement. It’s also wonderful to hear that our strategic location next to KL Sentral and Nu Sentral made your stay more convenient. We truly value your support and look forward to welcoming you back on your next visit to Kuala Lumpur. Warm regards, City Central Hotel

Thank you for sharing your feedback on your stay at City Central Hotel. We are glad to hear that our strategic location near KL Sentral made your travels around Kuala Lumpur more convenient. We also take note of your comments regarding the quad family room being a bit small and cramped. While the space is designed to be practical for families, we truly value your input and will keep it in mind as we work to improve guest comfort. We appreciate your support and look forward to welcoming you and your family again on your next visit to Kuala Lumpur.

Dear Valuable Guest, Thank you for your kind review of City Central Hotel. We are delighted to hear that you enjoyed our convenient location near KL Sentral, the cleanliness of our rooms, and the friendliness of our staff. Your appreciation means a lot to us, and we look forward to welcoming you back again soon. Warm regards, City Central Hotel

Dear Valuable Guest, Thank you very much for your wonderful review of City Central Hotel. We are delighted to hear that you had such a pleasant stay, enjoying the clean and comfortable atmosphere, the welcome drink at check-in, and especially the friendly service from our team. Your special mention of our staff member, Muhammad Irshan, is truly appreciated. We will be sure to share your kind words with him, as recognition like this motivates our team to continue providing the best hospitality to all our guests. We are honored by your compliments and thrilled to know that you consider our hotel the best. We look forward to welcoming you back for another excellent stay in Kuala Lumpur.

Dear Valuable Guest, Thank you for sharing your feedback about your stay at City Central Hotel. We are delighted to know that you found our staff friendly, our location convenient in front of the mall, and that you enjoyed the comfort of our rooms and the cleanliness of the bathroom. We also take note of your comment regarding the lack of a window in the room. While some of our rooms are designed this way to maintain affordability and practicality, we understand preferences vary, and your feedback is valuable to us. We truly appreciate your support and look forward to welcoming you back on your next visit to Kuala Lumpur. Warm regards, City Central Hotel Management

Dear Valuable Guest, Thank you for sharing your feedback regarding your recent stay at City Central Hotel. We sincerely apologize for the inconvenience caused due to noise and for any shortcomings you experienced with our reception staff. Your comments are very important to us, and we will review them carefully to improve our services and ensure a more comfortable experience for future guests. We hope to have the opportunity to welcome you back and provide a better stay. Sincerely, City Central Hotel