When we came to the hotel for checked in, no one stand by at the front desk. The one who came first is a foreign guest, who suddenly greet us, and he ask borrowed our phone cell to call someone. We thought he want to talk to the manager or someone in charge, but after a couple minute, we doubted it. Then the reception came, and when we asked about our room, the room is booked by someone else, and they offered us another type of room. Then we called the manager, but the manager said to us to use the room that they've offered or just make cancellation. Of course we chose to cancel it, and find another hotel.