I came before midnight for 1 round, moved my stuff for a while, the male hotel staff slept on the sofa and didn't help move my stuff, woke up and just sat there, so I went to withdraw money, came back again, drove in and parked inside, no security guard to direct my car in, the parking lot was full, it was very difficult to drive out, there was no sign in front that said the car was full so I wouldn't drive in. I came out to move my stuff, asked the front desk staff if there was no security guard, the parking lot was full, no one told me. I found out when I went up to the room, sat looking at the parking lot, in conclusion there was a staff helping move my stuff, so why didn't they help me move? The front desk also said that at that time there was no staff to help other guests who were checking out.