8.8
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.6

Location

8.7

Service and Facilites

9.2

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Traveler Reviews Heroes Hotel

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Customer reviews
Elizabeth L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
Hotel unik setiap sudut ada makna. Dan ada beberapa gambar yang bisa membuat kita termotivasi. Sarapan enak. Apalagi banyak pilihan. Pelayan ramah terutama yang di resto dan koki. Receptionis ramah dan siap membantu. Hotel sangat bersih dan lampu sangat terang sesuai yang kami suka tapi sayang AC terlalu dekat tempat tidur.
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Joy M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 134 week(s) ago
All I can say is that this is a hotel with a heart. 💗. From the facade, reception, receiving area, rooms, roof deck, everything is clean, organized and well maintained. So family-friendly. Everyone is friendly. Best 3-star hotel we've been so far. Can't wait to go back.
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Jade M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 189 week(s) ago
The room is old but it is spacious enough. CR is nice and spacious. I like that they installed a hair blower. They also took the initiative to clean the room without us asking. Though there are some things they can improve:) like having a small dining table in the room. And installing soundproof, because it's sometimes noisy in the hallway because of kids and other tenants. The room is clean but there's one night where we saw 2 big cockroaches in our room. Maybe it's because we're near their stock room/pantry? They could make use of an insect spray during room service. Nevertheless, our overall stay was satisfactory. 😊. I think the biggest factor was their friendly staff. I forgot the name of the male staff, but he entertained us promptly when we arrived very early in the morning. Also, kudos to Ms. LJ and Ms. Ria. They were very helpful. They attended to our requests -printing important documents. They said it's part of the hotel service. All staff is kind and accomodating. 😊💯.
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Lina S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
I stay for 14 days in Heroes Hotel during the Sea Games 2019. The room is very comfortable. I ordered a deluxe room which has a balcony. The staff are very friendly and helpful. A man in the second floor that serves you breakfast is very cheerful and will be happy to answer all of your questions regarding the city. The building is quite new so it's clean and comfy. I definitely put Heroes in my top list when I have the chance to visit Manila in the future.
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1 people find it helpful
Ruby C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 300 week(s) ago
My second stay... just like the first, I had another pleasant stay with my family. Very friendly staff and clean room. Will definitely come back!
3 people find it helpful
Deanna M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 300 week(s) ago
Wow! Really great experience staying here! The staff are amazing! Shoutouts to O’Neil and Mannie! Definitely a good place to stay if you are coming to Manila!
1 people find it helpful
Katrina H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 307 week(s) ago
I had the most pleasant stay here. The staff are accommodating. They also serve delicious food. Highly recommended hotel! 👍
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Gelselma A.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 312 week(s) ago
The hotel is quite new. We liked how innovative they are with the locker. Also, bed is great. Our room is similar to a usual backpacking hostel where you have your own light and socket per bed. Highly recommended if you want to hang out with friends. There’s also a great bar at the roofdeck, Bar With No Name.
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Adrian E. N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 325 week(s) ago
Clean room with pleasant shower. Free coffee and tea all the time. Starting at 12 noon there is a free popkorn in the lobby. On the 2nd floor there is an honesty cafeteria that provides some small food and drinks. Sevel right next to the lobby door, location is easy to reach.
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Fellysia F. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 329 week(s) ago
The location was not far from Metro Manila, airport even the location in front of the highway. The food was great and the service was great.
2 people find it helpful
Denise J. A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.0
/10
Reviewed 329 week(s) ago
My boyfriend and I booked a 2 night stay for the holy week at heroes hotel. We booked this cause we got a discount at app and it was a good deal! Hotel heroes hotel is a 6 story boutique hotel located along osmena. The hotel is not accessible via public transportation which I think is the only con of this place. You have to ride grab or a tricycle to get to a more convenient location for public transport. It is not commutable. The place is pretty affordable. You can stay on their cheapest room for around php1500+. The location is near a lot of famous spots in manila which I think is the reason why there are a lot of foreigners who were booked here. The hotel takes its aesthetic inspiration from heroes of different forms from real life people to comic heroes. I love the collectibles scattered in the whole area plastered in the different parts of the hotel. Room the room we got is their cheapest deluxe room which is good for 2 and the bed we chose was the queen sized one. I love the bed!!! It was so cozy and the linens were the same as high end hotels. The bedsheet / blanket is duvet so it felt so premium and added more comfort to us. The bed size is pretty big already for the two of us. There’s a huge tv perfectly situated in front of the bed which is ideal for netflix and chill! They have a fast wifi too. We brought a laptop and a cable so we can stream online and view it on the tv screen! The bathroom was clean and has a bidet! The shower has a built in heater and towel & toiletries are already provided. There is no refrigerator inside the room. Food and eating is not allowed inside the room which is the only sad part here. I wanted to pig out while watching but I was not able to because of the restrictions. Facilities the hotel has a cafe on the 2nd floor which they call honesty cafe. They serve free brewed coffee all day! If you plan on buying snacks and late night munchies you may only eat it here. Water is also provided here so its better if you bring your own bottle for refills. They have a restaurant and bar on the rooftop. I wasn’t able to dine here cause it was closed during the holy week. But I will definitely be back for a drink at bar with no name cause for the free jacuzzi with a view of the makati skyline! Imagine sipping your cocktail while watching the sunset? Overall, it was a pleasant stay! I must say this is the most worthy staycation i’ve ever had in a while. The staff were all accommodating and friendly. I also particularly loved the bedroom which is a bang for the buck! Will definitely be back in the future
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Mc Terrence D. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
4.8
/10
Reviewed 330 week(s) ago
This hotel has a very poor wifi connection and the room they had for us doesn't have a phone to contact the front desk. The TV remote doesn't work and the room doesn't look like a heroic type of hotel. And lastly, the front desk isn't nice.
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EDW
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 338 week(s) ago
Perfect stay. Nice owner. Clean room. Nice staff. Good location. Perfect !
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Bambang V. E. B. A. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.0
/10
Reviewed 343 week(s) ago
Great stays, nice and very friendly staffs.. 👍🏽
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Glory P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 343 week(s) ago
Nice, Comfortable, Cozy hotel with great hospitality from the staffs as well as the owner. Had an enjoyable nights and very memorable experienced while we were there! Thanks Mannie & Len Dela Serna, Oniel and the rest.. God bless! We'll be back someday..
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Anceta T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 345 week(s) ago
I love this hotel cheap price and excellent service, friendly staff very accommodating, breakfast is ok basic selection but its ok worth the price. I love the interior designs my children loves it especially the memorabilia and everything, the bedsheets are nice same quality of a 5 star hotel, except the room has a bit small maybe because its a new built hotel
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Raffy N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 346 week(s) ago
I think they are one of most comfortable hotel in Manila. We loved the room, the helpfulness of the staff, the quotable quotes on the wall. But coming from and going to the hotel is a bit of complicated because it’s only accessible by metered taxi, Grab or walking and you eventually pay more.
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Isidro A. C. J.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 350 week(s) ago
The room is comfy, aircon is not noisy.
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nikka A. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 357 week(s) ago
the room is so nice and relaxing and the staff is so accommodating. thumps up! 😀
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Joshua A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 360 week(s) ago
Spacious room and comfortable bed. I like their pitcher of water refillable and less waste.
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