8.2
Very Good
From 382 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.2

People often mention about Hotel New Star
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Bedroom (5)
Staff Friendliness (3)
Wifi (3)
Bathroom (3)
Distance to City Center (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Surroundings (1)
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Traveler Reviews Hotel New Star

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Customer reviews
Verified Traveler
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Staycation
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8.2
/10
Reviewed 1 day(s) ago
This review is subjective. The location is easy to reach, close to public facilities. The GPS mall is just a short walk away. While some people mentioned mosquitoes in the room, it turns out my room on the third floor had electric mosquito repellent. Two 500ml bottles of mineral water were also provided. Perhaps an electric kettle for making coffee would be more convenient.
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+5
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Siti W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The check-in and check-out process was fast and the room was ready, no need to wait.
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I***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything felt comfortable, the room was okay, it was just that when I was in the corridor on the 3rd floor it smelled like urine.
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Stephanus W.
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8.5
/10
Reviewed 13 week(s) ago
Neat and clean rooms, good service.
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Abiyasa A. L.
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Transit
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8.5
/10
Reviewed 14 week(s) ago
I stayed here for 2 nights. The hotel itself seems to be a quite old building but I had no issue or anything. The check in process was easy, the wifi was good, staff was friendly, and the room was rather big compared to the price they offer. It's not the best looking room but honestly, I didn't have any problem with it and I felt pretty comfortable during my stay. And the foods at the hotel's restaurant were also very cheap, so I decided to order nasi goreng from the hotel instead of trying to buy some food nearby. Definitely will book here again if I'll be in Cempaka Putih in the future on a tight budget.
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Uut A.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 21 week(s) ago
There are mosquitoes, although not many, last night I swatted 5 mosquitoes, quite annoying.
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1 people find it helpful
A***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
Comfortable, clean room and toilet
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2 people find it helpful
Guest
icon-origin-TRAVELOKA
8.4
/10
Reviewed 39 week(s) ago
The staff is very friendly. The hot water is not comfortable, aka cold.
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Riqi Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The hotel staff is very friendly, the room is clean, the room amenities are available, the location is strategic, I will stay here again next time.
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syawaludin r.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 97 week(s) ago
Small water, dirty toilet, checked in after 2 pm very disappointed even though the room price was expensive and there was no breakfast.
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6 people find it helpful
Hendra D. S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 111 week(s) ago
The sheets weren't white/very dull. The towels are torn. The sink is clogged. Morat marit window curtains. I don't recommend it at 300k.
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6 people find it helpful
M Rs
icon-origin-TRAVELOKA
5.4
/10
Reviewed 122 week(s) ago
There were ants in the bed, there was no heater in the room, when I asked for hot water in the kitchen the kitchen was dirty.
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6 people find it helpful
Gilbert
icon-origin-TRAVELOKA
6.0
/10
Reviewed 141 week(s) ago
Exaus bathroom not working. Don't stay here.
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4 people find it helpful
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Moh S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 248 week(s) ago
Clean, comfortable, why isn't there shower soap, forget the times, the officer.
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1 people find it helpful
Lindei H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 278 week(s) ago
The place is strategic near everywhere, as always the friendly staff👍
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1 people find it helpful
dewi k.
icon-Family
Family
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4.8
/10
Reviewed 290 week(s) ago
The room is hot, there is no WiFi, the food is not good, the toilet smells really bad, isn't it recommended?
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2 people find it helpful
Jujur M. P. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 293 week(s) ago
The rooms are spacious, the atmosphere is calm, the location is very strategic close to the Pramuka Green Mall. Needs improvement on the breakfast menu.
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1 people find it helpful
Dewi M. R.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 294 week(s) ago
room feel dark and need to clean it more.
1 people find it helpful
Suprobowati Rahayu
icon-origin-TRAVELOKA
6.1
/10
Reviewed 302 week(s) ago
Many facilities are less comfortable. The air conditioner leaked, the shower handle for the shower was rather damaged. Need to pay attention!
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3 people find it helpful
boni s. p. t.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 304 week(s) ago
If it rains there is rain water seepage from the window, the bed linen is dirty, the room smells musty, the breakfast is fried rice only with toast, and the rice is kmren raw rice 🥺🥺, Kurg recomended the main thing 😓😓
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1 people find it helpful
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