Edhotel Lotus Hotel

Explore Edhotel Lotus Hotel
8.3
Very Good
From 252 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.2

Service and Facilites

8.2

People often mention about Edhotel Lotus Hotel
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Distance to City Center (4)
Accessibility (4)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Soundproof (3)
Taste (3)
Wifi (2)
Bedroom (2)
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Traveler Reviews Edhotel Lotus Hotel

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Customer reviews
Yoseph M. N.
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Transit
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8.8
/10
Reviewed 1 day(s) ago
A great hotel for transit due to its peaceful atmosphere. Those tired from touring or long journeys will find it a good place to stay.
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F***i
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9.7
/10
Reviewed 1 week(s) ago
The best hotel in Situbondo, as there aren't many options. I stayed here because it was late and I didn't regret it. It was clean, comfortable, and the bed was excellent. Even though it's inside a school, the staff are professional.
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G***n
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Business
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8.8
/10
Reviewed 8 week(s) ago
For the city of Situbondo, good place
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Louis N. O.
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Transit
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9.3
/10
Reviewed 14 week(s) ago
Yes, overall it's good and the place is clean, next to the school.
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E***n
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Business
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6.6
/10
Reviewed 118 week(s) ago
Air panas tidak menyala, lantai berdebu.
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N***l
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Transit
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10.0
/10
Reviewed 119 week(s) ago
Staff hotel sangat baik dan membantu kami selama kami menginap di hotel.
2 people find it helpful
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Zuhana A. Z.
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9.7
/10
Reviewed 123 week(s) ago
Untuk sebuah kota kecil, hotel ini sangat sangat nyaman. Meski kecil namun sangat bersih dan fasilitasnya lumayan. Berada di lingkungan yang tenang adalah salah satu kelebihannya. Staf ramah dan sangat cekatan melayani tamu. Interior dan fasilitas kamar mungkin terlihat kuno. Tapi kebersihan dan kenyamanan bisa menutupi semuanya. Terima kasih banyak Edhotel Lotus Situbondo.
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2 people find it helpful
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Dinny H. I.
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8.5
/10
Reviewed 133 week(s) ago
The service is very good and friendly, the location is next to the tourism vocational school, great.
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2 people find it helpful
Irma S. B.
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8.4
/10
Reviewed 154 week(s) ago
Great customer service by the students (Fillah, Fery, Alexa & Tia) who run the hotel operation (Reservation/FO, F&B, and House Keeping). We were delighted and happy during our overnight stay due to the willingness and hard work from the students to provide the best service for the guests. Just cleanliness of the room needs lots of improvement also the equipment in the room need replacement as they are old, dirty and broken. Overall, we had a nice overnight stay and even made friends with those students who served us. One thing I suggest to the Hotel Manager/teachers to provide a basic and thorough education and supervise the students during their work experience so they can do their job properly especially in the housekeeping and maintenance department. I wish all the students the best and good luck with their study. Regards, Mr J & Mrs I Botha Perth, Western Australia
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1 people find it helpful
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Handri I.
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9.1
/10
Reviewed 195 week(s) ago
The parking is okay, the car is protected from heat and rain, there is a canopy that covers the car even though the facilities are only enough for 5 vehicles. The view in the window is minimal, because the hotel is only 1 level (maybe I got it on the lower floor). The air conditioner looks a little less routinely maintained, we feel the air is less cool and less cold. The boxed rice breakfast was delivered to the room, it tasted good. Compared to other hotels, this hotel is safe for children.
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2 people find it helpful
sepdian h.
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9.7
/10
Reviewed 211 week(s) ago
The location coincides with the school area. Parking has a roof. 1 floor hotel. The staff is very friendly. The unit is spacious and clean.
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1 people find it helpful
Ignatia A. X.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 234 week(s) ago
The bathroom shower water is sticking out everywhere, the bathroom door is also very noisy, at night there is no prohibition from the hotel for guests (small children) who are noisy in the room corridor. Good breakfast, can be brought to the room. We wish you continued success, Edhotel.
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4 people find it helpful
Accommodation's Reply
05 Jan 2022
Dear Ignatia, We apologize in advance if our service is not pleasing to you. We will improve our service again in the future. Thank you for your input. Greetings Hotel Manager
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IKSAN
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6.0
/10
Reviewed 252 week(s) ago
Breakfast uses boxed rice, no coffee and drinking water.
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Accommodation's Reply
27 Aug 2021
Dear Mr. Iksan, Warm greetings from Edhotel Lotus Situbondo. Thank you for taking the time to provide a review of your experience while staying with us. We apologize for your inconvenience during your stay at Edhotel Lotus Situbondo. The feedback that you have conveyed will of course be our priority to continue to make improvements to the quality of service. Dear Mr. Iksan, we always look forward to welcoming you back at Edhotel Lotus Situbondo in the future. You can contact us again, if you need more information about Edhotel Lotus Situbondo. Greetings, Sandy Kurniawan General Manager
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ari m. m.
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9.7
/10
Reviewed 253 week(s) ago
The breakfast is really extra. The air conditioner is cold, the towels are clean, the bathroom is clean, the staff is friendly. There are not so many hotel options in Situbondo. When you check the lotus hotel, believe me, you don't have to search anymore. Here, please. The wifi is great!
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2 people find it helpful
Accommodation's Reply
25 Aug 2021
Dear Ms Ari, We are very grateful for the experience shared regarding Mrs. Ari's visit at Edhotel Lotus. All of our employees do everything sincerely and we are very happy that you had such a memorable experience. I will share this good news with all employees to motivate them to do the best service to our guests. We are waiting for Mrs. Ari's next visit. Best regards, Sandy Kurniawan General Manager
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Merry T.
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8.5
/10
Reviewed 264 week(s) ago
Stay for a few hours rest. Clean hotel, good service.
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1 people find it helpful
Accommodation's Reply
20 Jun 2021
Dear Mr. Thomas We are very grateful for the review shared with us during your stay at Edhotel Lotus Situbondo. We look forward to welcoming you back and hope to always provide the best service in the future. Thank you. Best regards Sandy General Manager
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Arjanto N.
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9.4
/10
Reviewed 277 week(s) ago
Nice rooms, clean, friendly service, delicious breakfast (for the tastes of out-of-town people) and on time according to request even though it was in a box (maybe because of the pandemic).
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1 people find it helpful
Accommodation's Reply
16 Mar 2021
Dear Mr Arjanto, Thank you for taking the time to appreciate and share your experiences during your stay at Edhotel Lotus. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests who stay at edhotel Lotus. We are always looking forward to your return to stay with us in the future. Regards, Sandy Kurniawan General Managar
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Aries
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8.5
/10
Reviewed 284 week(s) ago
Thank you for serving so well.
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Sech M. A. B.
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8.5
/10
Reviewed 301 week(s) ago
Everything is quite satisfying, from the check-in to check-out process. It's just that the shower in the bathroom is broken, making it difficult to make a shower. Everything else is okay.
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1 people find it helpful
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Muhammad s.
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9.7
/10
Reviewed 305 week(s) ago
The place is nice, clean, comfortable, great recommendations for your travels.
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Suci L. A.
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10.0
/10
Reviewed 305 week(s) ago
Clean rooms, complete facilities, smooth hot water, very good service, very friendly front office, this hotel is highly recommended. If one day I have to transit in Situbondo, I will return to this hotel.
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1 people find it helpful
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