Overall Ratings & Reviews ZAZZ Urban Bangkok

Thank you for your kind words! 😊 We're glad you enjoyed your stay, the convenient access, the food, and the cleanliness of our room. We hope to welcome you back again in the near future. Sincerely, Mr. Heart

Dear Mr. Siriphon P., Thank you for rating and commenting. The team apologizes if the service is not satisfactory. We hope to come back and stay with us again sometime. So that we can improve and solve the problems that arise. Thank you very much again for choosing to stay with Zazz Urban Bangkok and the team hopes that next time we will make improvements and have the opportunity to welcome you again. thank you very much With respect Administrative department

Dear K. Pitsamai, Thank you for choosing to stay with us and for sharing your feedback. We are thrilled that you found our rooms to be clean and comfortable, with an easily accessible location. We appreciate your observation regarding the room size in relation to the booking price. Rest assured, we will thoroughly investigate this matter to ensure a more accurate representation of our accommodations. Your kind recognition of our staff's service is truly appreciated. We are dedicated to delivering excellent service, and your feedback serves as motivation for us to continually enhance our guest experience. We hope to welcome you back soon for an even more enjoyable stay. Best regards, Mr. Noppadol O Resident Manager

Dear Narisara, Hello, the hotel is pleased to choose our hotel for your stay Thank you very much for the customer's compliments. Good service staff, very good room and comfortable bed The hotel would like to thank you very much for taking your valuable time to write a review for our hotel. As for hair hoods and cotton buds, the hotel would like to inform you that the hotel has tried to reduce energy consumption in order to join the global warming reduction project. But we also have a service where customers can inform us. and we will deliver it to the customer's room The hotel sincerely hopes to have the opportunity to welcome Khun Narisara again. thank you very much Nopadon Umking general manager

Dear Leong, It is our most pleasure to have you here while you need an accommodation in Bangkok. I am very glad to know that you like our big and comfortable room. With regard to your suggestion on our Housekeeping Team. I have noted it well. I would certainly discuss over this matter with them. Once again, thank you very much indeed and truly wish to be your preferred hotel for the next visit. Yours sincerely, Mr.Noppadol Oomking Resident Manager.

Dear Mr Henry, Thank you very much indeed for your kind review. My team and I are very grateful for your message. I am truly happy that you love our comfy room. I would surely share your message with my team. Our JBL Horizon is cool to me. I love to hear that you like it as well as I do. Definitely, looking forward to welcoming you back, perhaps, it is not taking so long. See you then. Yours sincerely, Mr. Noppadol Oomking Resident Manager.

Dear K.Charoj Thank you very much for good review I hope to have the opportunity to welcome customers again. Mr Noppadol Resident Manager.