8.5
Very Good
From 2,858 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about HARRIS Hotel Sentraland Semarang
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Distance to City Center (45)
Staff Friendliness (39)
Bedroom (36)
Room Space (35)
Ambiance (34)
Family Friendly (33)
Variety (32)
Bathroom (31)
Check-in/out Time (29)
Hotel Area (29)
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Traveler Reviews HARRIS Hotel Sentraland Semarang

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40
Customer reviews
t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
the staff was really polite, nice and accomodating. I had an early flight and it was impossible to have breakfast which was served at 6 to 9. They prepared breakfast to go for me.
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Bagus A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's a great stay here, the staff are friendly, the hotel is clean, and the food is delicious.
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Iqbal P. P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
It's always comfortable to stay here, next time I go to Semarang I'll definitely stay here again because it's in the city center and has lots of culinary delights.
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1 people find it helpful
Gunawan k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good, close to the car free day location
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Mr. Gunawan, Cheers from Harris Hotel Sentraland Semarang. Thank you for your review and for sharing your experience staying at Harris Hotel Sentraland Semarang. Every Sunday, the CFD Pasar Tumpah (Food and Drug Fair) is held in front of our hotel, and we also participate by opening a stand offering a variety of food options at affordable prices for all visitors. We are pleased to know that our facilities and services meet your expectations. We look forward to welcoming you back on your next visit. Life In Balance, Management
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
At first, I was confused about where the hotel lobby was because all I found was a concierge desk... it turned out I had to go upstairs first... luckily the staff was quick to explain...
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Accommodation's Reply
28 Jul 2025
Dear Valued Guests, Cheers from Harris Hotel Sentraland Semarang. Thank you for your review and for sharing your experience at Harris Hotel Sentraland Semarang. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back on your next visit. Life In Balance, Alit Winawan, General Manager.
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Abdul G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr. / Mrs. Abdul G. Cheers from Harris Hotel Sentraland Semarang. We would like to thank you for your review and for sharing your experience staying at Harris Hotel Sentraland Semarang. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back on your next visit. Life In Balance, Alit Winawan, General Manager.
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y***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice place but small room to sleep
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hospitality meet your expectations. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience about the room size. We are assured that your favorable comments are already highlighted for our improvements. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Life In Balance, Alit Winawan General Manager
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The rooms are large, clean, and comfortable. Parking upstairs requires some extra skill, especially if you have a large vehicle. Overall, this is a great hotel for a family vacation.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guests. Cheers from Harris Hotel Sentraland Semarang. Thank you for your review and sharing your experience staying at Harris Hotel Sentraland Semarang. We are pleased to know that our facilities and services meet your expectations. Regarding parking, we assure you that this will be a special concern for improving our facilities and services in the future. For your information, we provide free valet service for our guests, if you find any difficulty in accessing our parking area. Thank you for your review, we look forward to welcoming you back on your next visit. Life In Balance, Alit Winawan, General Manager.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
Stayed for 3 days 2 nights here. If you want to stay here by car, it's better to use valet, because the parking lot is in very bad condition, narrow, steep, full. The service is quite friendly, but not a solution when there is a problem such as an error in the room's AC. The room is quite comfortable but very not soundproof so it is quite disturbing to sleep. Not to mention the error in the AC so it's quite hot to the point of sweating while sleeping. I've reported it but was told to wait for it to cool down on its own but it's still an error for 2 days. very disappointing! The breakfast menu is limited and the taste is standard, the price of the room service menu is not comparable to the taste!
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang, thank you for taking the time to write a review and share your experience staying with us. The things you have conveyed regarding the parking area, the AC that is not functioning properly, the alertness of our staff in serving, the breakfast menu have been noted and we have conveyed them to the relevant department. We apologize if the overall experience of your stay has not been in accordance with your expectations. All input from guests is important for our future improvements. Once again, thank you for your input & review. The entire team of harris hotel Sentraland Semarang is happy to await your return. Life In Balance,. Alit Winawan. General Manager.
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Dwiky A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A pleasant stay, location close to the city center, excellent service, varied food menu & delicious taste.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr. / Mrs. Dwiky A. P. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review that you wrote and sharing your experience of staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. We greatly hope to be able to welcome you back on your next visit. Life In Balance, Alit Winawan. General Manager.
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Tumpak T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Passage way inside the hotel the carpet is old & damp. The interior of the hotel looks dirty and the impression is dull and dusty. Located in an old building and combined with an apartment building. small swimming pool enough for children only. special hotel parking goes up to the 5th floor and access is narrow but valley parking is provided and free. for family staycation the surrounding environment is not comfortable. breakfast has many choices of Indonesian food but the staff is not on standby so you have to call to ask for food that has run out. overall okay.
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Accommodation's Reply
18 Jun 2025
Dear Mr. / Mrs. Tumpak. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review that you wrote and sharing your experience of staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. Regarding some complaints such as damp carpets in the corridors and officers on duty during breakfast, we ensure that these are of special concern for improving our facilities and services in the future. Thank you for the review that you have shared, we greatly hope to be able to look forward to your return on your next visit. Life In Balance, Alit Winawan. General Manager.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
The AC in the room is not cold enough
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Accommodation's Reply
27 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review you wrote and for sharing your experience of staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. Regarding the complaint of the AC which is not cold enough, we ensure that this is a special concern for improving our facilities and services in the future. Thank you for the review you have shared, we greatly hope to be able to look forward to your return on your next visit. Life In Balance, Alit Winawan. General Manager.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
spacious room, good view, clean, cold AC, swimming pool facilities and delicious breakfast
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Accommodation's Reply
22 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review you wrote and sharing your experience staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. We greatly hope to be able to welcome you back on your next visit. Life In Balance, Alit Winawan. General Manager.
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D***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 19 week(s) ago
Wife is slow. Parking is complicated. Room curtains are dirty and can't be opened separately. There are no TV channels, only local channels. It's a long walk to the city center.
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2 people find it helpful
Accommodation's Reply
20 May 2025
Dear Valued Guests. Cheers from harris hotel Sentraland Semarang, First of all, we would like to thank you for your willingness to write a review and share your experience of staying with us. It is our pride to be able to serve you at our hotel. Other things that you have conveyed regarding the speed of the internet connection, the curtains in the room, and access to the parking building have been noted and are currently under investigation to ensure that this does not happen again in the future. As additional information, we provide free valet parking for guests who find it difficult to access our parking area. We apologize if your overall stay experience has not been in accordance with your expectations. All input from guests is important for our future improvements. Once again, thank you for your input & review. The entire team at harris hotel Sentraland Semarang is happy to await your return. Life In Balance,. Alit Winawan. General Manager.
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Strategic location and pleasant hotel atmosphere, abundant breakfast 👍👍👍
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for your review and sharing your experience staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. We greatly hope to be able to welcome you back on your next visit. Life In Balance, Alit Winawan. General Manager.
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room is so-so. There are fewer food choices than Aston Surabaya.
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Accommodation's Reply
22 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review that you wrote and sharing your experience of staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. Regarding the menu variants at breakfast, we ensure that this is a special concern for improving our facilities and services in the future. Thank you for the review that you have shared, we greatly hope to be able to look forward to your return on your next visit. Life In Balance, Alit Winawan. General Manager.
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L***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The hotel is a bit old, but so far I like it because the rooms are spacious.
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Accommodation's Reply
15 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review you wrote and sharing your experience of staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. Regarding the building renovation, we ensure that it is a special concern for the improvement of our facilities and services in the future. Thank you for the review you have shared, we greatly hope to be able to look forward to your return on your next visit. Life In Balance, Alit Winawan. General Manager.
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D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The swimming pool facilities are great, children can enjoy swimming.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review you wrote and sharing your experience staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. We greatly hope to be able to welcome you back on your next visit. Life In Balance, Alit Winawan. General Manager.
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O***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
I enjoyed my short stay and will book again. Thanks.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Valued Guest Cheers from HARRIS Hotel Sentraland Semarang, Thank You so much for your kind words after your recent stay at HARRIS Hotel Sentraland Semarang. We are very glad to know that your overall stay experience already meet your expectations. Your stay experience is our top priority. Our commitment to ensure that you have a safe & comfortable stay experience with us. Once again, Thank You for your feedback. We are looking forward to having you again soon in HARRIS Hotel Sentraland Semarang. Life In Balance, Alit Winawan General Manager
W***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Great choice for a weekend in Semarang City.
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Accommodation's Reply
29 Apr 2025
Dear Valued Guest. Cheers from harris hotel Sentraland Semarang. We would like to thank you for the review you wrote and sharing your experience staying at harris hotel Sentraland Semarang. We are pleased to know that our facilities and services are in accordance with your expectations. We greatly hope to be able to welcome you back on your next visit. Life In Balance, Alit Winawan. General Manager.
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Number of reviews per page
20
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