8.5
Very Good
From 1,283 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.6

Service and Facilites

8.7

People often mention about Lembah Hijau Cipanas Hotel
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Ambiance (21)
Staff Friendliness (20)
Family Friendly (19)
Accessibility (18)
Bedroom (18)
Bathroom (18)
Hotel Area (18)
Room Space (17)
Surroundings (16)
Check-in/out Time (15)
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Traveler Reviews Lembah Hijau Cipanas Hotel

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Customer reviews
I***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
The hotel itself is actually nice. Unfortunately, the room was a bit dirty. It was dusty, and there were even two cockroaches in the toilet. The pool was also a bit dirty, with no running water. It's a shame, as the place is nice. Hopefully, it can be improved.
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Accommodation's Reply
10 Sep 2025
Good afternoon, Sir/Madam. Thank you for taking the time to leave a review. We sincerely apologize for the unpleasant experience you had with the room and pool area. Your feedback is a serious concern for us. We will immediately conduct an evaluation and follow up to ensure a similar incident does not happen again. We also sincerely hope to welcome you back with an even better experience on your next visit. Warm regards, Lembah Hijau Cipanas.
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y***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The place is clean and tidy. Well maintained. The hot water is on. Only the wifi is a bit intermittent. Those who want to stay here have lots of food and food stalls in front. So if you want to eat/need anything, just walk in front of the hotel.
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10 Sep 2025
Good afternoon, Sir/Madam. Thank you for taking the time to leave a review. We sincerely apologize for the less than satisfactory Wi-Fi experience. Your feedback is a serious concern for us. We will immediately conduct an evaluation and follow up to ensure a similar incident does not happen again. We also sincerely hope to welcome you back with an even better experience on your next visit. Warm regards, Lembah Hijau Cipanas.
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djready d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly service, cheap food prices are still within budget, the swimming pool is also safe for children, the location is very strategic,..
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10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The room is clean, fragrant, the staff is friendly, there are lots of snacks around the hotel so it's easy to find snacks or food.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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R***R
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Checking in at 12 no problem. The location is past Puncak, heading towards Cibodas. So it's not as cool as it is at the bottom. The room was okay, but the mattress wasn't firm enough. The bathroom was spacious, with hot water running and clean.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Diky M. A. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel's location is strategic, the hotel staff is friendly, and it's value for money.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Abd M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Great for families as the place is not noisy.
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10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Faizal F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Great hotel... Friendly staff, cool rooms with carpets. Nice swimming pool, dispensers provided in the corridor. Convenient parking. Around the hotel there are lots of delicious food and snacks, minimarkets are also close. Overall, this hotel is really great👍👍👍👍👍
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Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Comfortable cheap hotel for family
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Dini A. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, the hotel is comfortable and clean, it's great, I want to stay here again next time :)
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Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Joyce M. G.
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 22 week(s) ago
I stayed 2 hrs at this hotel. The facilities are ok, the hotel is quite clean, the view is ok. The location is strategic. It's just very unfortunate. for the room ceiling. on the last day (night) there was a rat coming out of the room ceiling. Hopefully this incident will not happen again. and the power outlet in the room is about to come off. It's dangerous to get electrocuted. Please be aware. Thank you
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Good afternoon, Sir/Madam. Thank you for taking the time to leave a review. We sincerely apologize for the unpleasant experience. Your feedback is of serious concern to us. We will immediately conduct an evaluation and follow-up to ensure a similar incident does not recur. We also sincerely hope to welcome you back with an even better experience on your next visit. Warm regards, Lembah Hijau Cipanas.
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Agus S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
pleasant, comfortable, safe and clean. strategic location access. close to the city center.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Alhamdulillah, I have stayed at this hotel twice, the atmosphere is very comfortable and calm, the carpet makes it comfortable to pray, it is clean, it is also comfortable to sit, and all the staff are friendly and kind... hopefully it will be a blessing for the hotel and all the staff 🤲🏻😊
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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A***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
nice and beautiful eazy to find teh hotel
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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Dimas s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
1. The staff is very friendly, even the security is friendly 2. It's perfect to get a room right in front of the view, it's good 3. Close to the highway, so it's easy to find food 4. There is a dispenser in every hallway 5. The water heater is still working
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Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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R***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The view from the room balcony towards the swimming pool is very nice.
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10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
roadside location and comfortable
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Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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L***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Alhamdulillah, I really like the hotel service, so far it's worth it, the plus points are; - the staff are friendly and family-like, the security guards are also helpful 👍 - there is a water dispenser in each hallway, it really helps minimize expenses 👍 - I booked 2 rooms, got them on the 1st and 2nd floors. both rooms are equally comfortable. on the first floor there is a direct view of the pool, my child really likes to jump straight into the pool 🤭, and the 2nd floor is quiet, it's perfect for resting.. - the check-out time is different from other hotels, I rarely find a hotel that allows check-out at 13.00 👍 Alhamdulillah, I was able to pray dzuhur first before checking out. cool, please maintain the check-out time.. I checked out comfortably and wasn't rushed 😇🥰 but there are a few shortcomings, including: 1. a little less clean, on the 1st floor there are lots of black ants walking around on the door. maybe this can be a concern, if I'm not too disturbing, but I don't know about other guests... 2. lack of maintenance, the iron sink is rusty, the railing on the 2nd floor balcony is also corroded.. but maybe because of limited human resources too... hopefully the Lembah Hijau Hotel will continue to advance and develop. the point is that the shortcomings can still be covered by the plus points which among other hotels rarely have that.. next, God willing, I will stay again at the Lembah Hijau Cipanas Hotel. 🥰👍
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are very happy that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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0***.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
There are lots of ants in the room. The app says you are not allowed to bring animals. When you arrive at the next room, the room you brought animals into comes into the room. Early in the morning, you wake up and it is noisy. People swimming are not hotel residents but people from outside the hotel. They don't have hotel slippers.
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Accommodation's Reply
10 Sep 2025
Good afternoon, Sir/Madam. Thank you for taking the time to leave a review. We sincerely apologize for the unpleasant experience. Your feedback is of serious concern to us. We will immediately conduct an evaluation and follow up to ensure a similar incident does not happen again. We also sincerely hope to welcome you back with an even better experience on your next visit. Warm regards, Lembah Hijau Cipanas.
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y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
It's good, but there aren't enough power outlets, if possible, there could be power outlets near the bed, the rest is good.
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10 Sep 2025
Warm greetings from Lembah Hijau Cipanas Hotel. Thank you for your trust in us and for taking the time to share your experience during your stay at Lembah Hijau Cipanas Hotel. We are delighted that you enjoyed your stay at Lembah Hijau Cipanas Hotel. We look forward to welcoming you back to Lembah Hijau Cipanas Hotel. Thank you for taking the time to leave us your review and comments on Traveloka. We look forward to serving you again.
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