Overall Ratings & Reviews Studio Room at Apartment Suhat Malang (RIS I)

Amazing place, you should try staying here!

Please pay attention to the cleanliness of the room. There are lots of small cockroaches.

If you check in, you have to contact the staff via WA, and it takes a long time to wait for a guy on the B1 floor. There are only 2 elevators, there is a queue and many people use them because the apartment is combined with a hotel. The AC is not cold at all, the gas is out.

scammer. I can't check in at this hotel

Ugly room, ugly bathroom, so disgusting, I don't feel like peeing, I also feel disgusted when I brush my teeth. For those with a low budget, it's okay, but if you're on a staycation, it will make you feel bad. The parking facilities are not that great in my opinion, you have to wake up at 3 am to move the car.

Advantages: strategic to toll road, city center, food court, tourist attractions, cheap price, spacious room. Disadvantages: dirty room, lots of insects, cockroaches everywhere, air conditioner not cold enough, dirty sheets, mattress, blanket. To come back again big no, especially room 1222.

Check in susah, lampu lorong mati, sampe kamar kotor, ada kecoa. Langsung check out and pindah ke hotel

Murah dan fasilitas komplit, bisa masak dan kulkas pun tersedia

Shocked and very shocked, usually check in at the receptionist but this was by telephone and sending a photo of the ID card and proof, I'm afraid it's not true, and looking at other reviews it seems to be the same and most are disappointed, sorry.

Not clean, so so with price.

Not clean enough. There are cigarette butts on the kitchen table.

Kursi lubang, rusak, kamar kotor.

Pihak room ribet, mending hotel saja, harus komplain ke pihak Traveloka baru bisa di layani pihak apartemen.

1. Parking IDR 81.000.2. Cockroach. Dissatisfied room, if you want pay parking normally then you have to wake up before 3AM then go in again after 3. The cockroach, that's the big problem. I think they should maintain the room (toilet, floor, AC, bathroom then open for rent) are 1557.

It's standard, if you want a short day, it's better to directly contact the ig/wa admin.

Not recommended for family lodging. Apartment with a negative impression.

At first I was confused, because when the phone was not picked up. Turns out you have to chat WA. Comfortable occupancy, just right for the outside view. The towels are good.

Room cleanliness is very lacking, and parking rates are expensive.

Just stayed at the apartment for the first time and it was an unpleasant stay. 1. When checking in, the check-in procedure is that we wait in the basement parking lot B1. The point is just wait until the staff comes, it can be half an hour at the fastest or more. Ordered 2 rooms but was given only one building access card, with the excuse that it was a group. There is no receptionist, and can only communicate via wa with the admin, cannot be called. 2. The cleanliness of the room is a bit less clean like rarely cleaned, I am allergic to dust often sneeze. Room maintenance also seems to be rarely done, lots of peeling wallpaper on the walls, even the room smells like urine. The mattress is curved too. 3. When checking out, we chat with the admin, then wait for the staff to come. Worse, we don't know when the staff will come. I chat at 8.05 to say that we will check out. Admin replied, "okay mas, our staff will be there". I waited until 8.20, I chatted, "is it still long?", admin replied, "our staff is on their way there". I waited again until 8.35, I asked "mas, is it still a long time? It's been half an hour waiting", I called the admin, but they didn't pick up. On the wa profile it says chat only, no call via wa, finally I called with a regular telephone to ask for clarity on how long to wait, it was not picked up. Finally the staff showed up at 8.45. When I asked why did it take so long? , he answered working hours from 8.00 the reason was, I answered, I informed that check out was from 8 o'clock, the half hour period did not appear, the staff answered, we are cleaning, sir. I replied, "Is it true that guests are told to wait for cleaning? What if he catches a flight? If the ticket is forfeited, what do you want to change?!". He just replied, "Sorry sir". In the end, I left the staff feeling irritated because I couldn't tell what was urgent or not. 4. For those who are looking for lodging who want to rest, don't stay here, parking is very expensive, it can be tricked cheaply, but at 11.59 you go out, then at 00.01 you come in again. Because my body was tired, I finally didn't do it to go out at 00.00 so I wouldn't have to be hospitalized. In the morning, when I paid, I thought the stay was 24 hours, it turned out that I came in at 10 pm and left at 9 am, I was charged 70 thousand stays plus an hourly fee. The parking rules are very detrimental to guests. This is the worst experience of my stay so far and the staff service is very very bad and the parking facilities are the worst. Not really a recommendation to stay at the Suhat Malang apartment.

The worst stay experience I've ever known so far. There are lots of insects and insect children, the smell of the room is not good, the sheets are also sticky like they have never been washed, the pillows smell bad. Not recommended anyway. Asked for the top floor but couldn't get wifi, the key was difficult to enter and remove, then moved to the 3rd floor, dirty room, no trash can, horror too.