Nite & Day Surabaya - Kedungdoro

Explore Nite & Day Surabaya - Kedungdoro
8.4
Very Good
From 3,616 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.1

Service and Facilites

8.5

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Traveler Reviews Nite & Day Surabaya - Kedungdoro

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Customer reviews
h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Fun, clean and privacy is maintained, lift access, not just anyone can enter
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R***a
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9.4
/10
Reviewed 6 day(s) ago
It was a pleasure to stay here even though we only used it for transit, but the room size was very spacious for the cheap price.
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nico f. h.
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10.0
/10
Reviewed 2 week(s) ago
To Surabaya I will come here again
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Ide R. A.
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Leisure
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8.1
/10
Reviewed 3 week(s) ago
My room happened to have no windows, so I was a bit afraid something might happen. Plus, it was located in a shophouse in Kedungdoro.
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1 people find it helpful
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Agus S.
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Business
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8.5
/10
Reviewed 4 week(s) ago
Friendly staff, clean and comfortable.
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R***a
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Staycation
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9.0
/10
Reviewed 5 week(s) ago
For accommodation it's okay, but for breakfast it's not clear, the taste is lacking, it's better to have breakfast outside, this is my experience
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2 people find it helpful
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Eddy S.
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Business
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9.7
/10
Reviewed 6 week(s) ago
comfortable and friendly hotel..cleanliness is okay..price is reasonable..thank you
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1 people find it helpful
R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
It was a nice experience to stay here. Value for money 5/5
1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Warm greetings from Nite & Day Hotel Kedungdoro - Surabaya. Thank you so much for the great rating and for sharing your stay experience with us. Your kind words will be passed along to our staff to keep them inspired in delivering top-notch service to every guest. Our commitment is to always enhance our service to meet your expectations. Your input and suggestions are very important to us as we strive to get better every day. We hope to have the opportunity to serve you again at Nite & Day Hotel Kedungdoro - Surabaya very soon. Best regards, Management NITE & DAY KEDUNGDORO - SURABAYA
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good, starting from the location, price, place
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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yuspani
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable and highly recommended with this hotel service
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The condition of the mattress is already worn out and the hot water in the shower is not hot
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya is committed to providing the best possible experience and service to all our guests. Regarding your feedback, we appreciate your understanding regarding any inconvenience you experienced during your stay. This information is important for our improvement and will be used for routine maintenance related to this issue. We hope that in the future, all our guests will receive the same excellent facilities, services, and experiences. Thank you again for being our guest, and we look forward to welcoming you back to Night & Day Hotel Kedungdoro - Surabaya. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Keke K.
icon-Leisure
Leisure
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8.5
/10
Reviewed 7 week(s) ago
a nice cozy little hotel, very easy redemption, helpful staff, good amenities. room was clean and spacious. breakfast is good but can be improved.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Warmest greetings from Nite & Day Hotel Kedungdoro - Surabaya. Thank you for providing us with an excellent rating and for sharing your wonderful experience. We will certainly share your feedback with our team to further motivate them in providing the best service to all our guests. We remain committed to continuously improving our service quality to meet your needs and expectations; therefore, your feedback and suggestions are invaluable to us in achieving this goal. We look forward to the pleasure of welcoming you back to Nite & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, Management NITE & DAY KEDUNGDORO - SURABAYA
A***d
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The service was okay, sorry, the room smelled a bit unpleasant/stuffy, and we ran out of rice for breakfast so we had to wait. Otherwise, it was okay! The room was clean, and the staff was friendly.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established Standard Operating Procedures (SOPs) to ensure that all guests receive accurate information regarding room types and amenities, and we are taking steps to prevent similar issues from recurring. All content posted on social media clearly states that this 24-hour promotion is only valid for bookings made via WhatsApp and in-person check-in. We apologize for the issue you reported regarding the app. Currently, our hotel is not affiliated with such an app, and the information provided by our staff was in accordance with our SOPs. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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E***a
icon-Staycation
Staycation
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8.8
/10
Reviewed 8 week(s) ago
The staff is very friendly, the room is spacious and clean, the bathroom is also clean, next time I go to Surabaya I want to come here again 🥰
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established Standard Operating Procedures (SOPs) to ensure that all guests receive accurate information regarding room types and amenities, and we are taking steps to prevent similar issues from recurring. All content posted on social media clearly states that this 24-hour promotion is only valid for bookings made via WhatsApp and in-person check-in. We apologize for the issue you reported regarding the app. Currently, our hotel is not affiliated with such an app, and the information provided by our staff was in accordance with our SOPs. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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D***k
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Mineral water can be obtained from the provided gallon jug, but when it runs out, it's not replaced immediately.
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1 people find it helpful
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Overall, the location is quite strategic, but it's located within a shopping/shophouse complex and there's a taxi entry fee. The rooms are clean and spacious, and if you're traveling with three people, you can choose Moonlite.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya is committed to providing the best possible experience and service to all our guests. Regarding your feedback, we appreciate your understanding regarding any inconvenience you experienced during your stay. This information is important for our improvement and will be used for routine maintenance related to this issue. We hope that in the future, all our guests will receive the same excellent facilities, services, and experiences. Thank you again for being our guest, and we look forward to welcoming you back to Night & Day Hotel Kedungdoro - Surabaya. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Teressia
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Very comfortable place, friendly staff 🥰
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established standard operating procedures (SOPs) to accurately inform all guests about room types and amenities. We are also taking steps to prevent similar issues from recurring in the future. All content posted on social media clearly states that the 24-hour promotion is only valid for bookings made via WhatsApp and hotel check-in. We apologize for the issue regarding the application you mentioned. Currently, our hotel is not associated with such an application, and the information provided by our staff was in accordance with our standard operating procedures. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The place is pleasant and private, even though it is in a shophouse location which is a bit noisy because it is a nightlife spot.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established Standard Operating Procedures (SOPs) to ensure that all guests receive accurate information regarding room types and amenities, and we are taking steps to prevent similar issues from recurring. All content posted on social media clearly states that this 24-hour promotion is only valid for bookings made via WhatsApp and in-person check-in. We apologize for the issue you reported regarding the app. Currently, our hotel is not affiliated with such an app, and the information provided by our staff was in accordance with our SOPs. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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h***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Friendly staff, friendly security, basically the best, even though the hotel is located in a shophouse and parking is subject to a fee by the shophouse area.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established Standard Operating Procedures (SOPs) to ensure that all guests receive accurate information regarding room types and amenities, and we are taking steps to prevent similar issues from recurring. All content posted on social media clearly states that this 24-hour promotion is only valid for bookings made via WhatsApp and in-person check-in. We apologize for the issue you reported regarding the app. Currently, our hotel is not affiliated with such an app, and the information provided by our staff was in accordance with our SOPs. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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Resi n. h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Room is ok, cleanliness is ok, staff friendliness is ok, the only minus is the parking because you have to pay every time you enter, so the hotel parking card is not used because you don't have to pay when you leave the hotel because you already paid when you entered the hotel.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Welcome to Night & Day Hotel Kedongdoro - Surabaya. Thank you for choosing our hotel. Night & Day Hotel Kedongdoro - Surabaya is committed to always providing the best possible experience and service to all our guests. We apologize for the inconvenience caused by your review. To avoid misunderstandings during the booking process, we have established Standard Operating Procedures (SOPs) to ensure that all guests receive accurate information regarding room types and amenities, and we are taking steps to prevent similar issues from recurring. All content posted on social media clearly states that this 24-hour promotion is only valid for bookings made via WhatsApp and in-person check-in. We apologize for the issue you reported regarding the app. Currently, our hotel is not affiliated with such an app, and the information provided by our staff was in accordance with our SOPs. We will continue to strive for improved service. This serves as a reminder that we must continuously strive to provide better service to all our guests. Thank you for staying at Night & Day Hotel Kedongdoro (Surabaya). We look forward to welcoming you again. The Night & Day Hotel Management Team.
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