8.1
Very Good
From 932 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

7.8

Location

8.4

Service and Facilites

8.1

People often mention about Bina Darma Hotel Palembang
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Distance to City Center (17)
Staff Friendliness (17)
Bedroom (17)
Surroundings (16)
Ambiance (16)
Accessibility (15)
Check-in/out Time (14)
Bathroom (13)
Family Friendly (11)
Wifi (11)
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Traveler Reviews Bina Darma Hotel Palembang

Number of reviews per page
20
40
Customer reviews
K***a
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Business
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff, clean environment, ok service, cheap food.
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Accommodation's Reply
15 Jun 2025
Dear Mr. Ke*a. Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Dira J.
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10.0
/10
Reviewed 11 week(s) ago
Clean place, comfortable rooms, and good and friendly service.
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Accommodation's Reply
17 May 2025
Dear Mrs. Dira J. Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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A***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
It was fine except the blanket on the first night had a bit of a musty smell, but it was brought to the attention of the hotel. The next night was fine.
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Accommodation's Reply
09 May 2025
Dear Mr. A*d, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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Lia H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Forgot to take a picture of the room, book a room on the 2nd floor. - The bathroom is inside + there is a sink & the water is clean and flowing 24 hours non-stop, and there is also hot water for bathing. - Paid snacks are available in the room if you are too lazy to look for snacks outside, there are free tissue boxes, free aqua and an electric kettle. - There is a prayer mat in the room. Minus: The spray looks like it hasn't been replaced. There is also a public prayer room, which is quite comfortable with a clean environment and abundant ablution water. Minus: The room temperature is a bit hot, there is no fan / AC. The lobby is clean, the staff are diligent in cleaning the lobby area. The security guard is good at helping direct / giving information about the ordered grab & is friendly, the receptionist is friendly & polite Near the Taliwang chicken cafe to the right of the hotel, across the street there is an ATM machine (if I'm not mistaken BNI), there is also a minimarket (if I'm not mistaken Alfamart). It's just that if you book via the app you can't top up the room if it's past check out time. Please really improve the room service, such as changing the spray every time you change the room, please change it 🙏🏻
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mrs. Lia H, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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i***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
good service, friendly hotel staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr. I*m, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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D***i
icon-Business
Business
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9.1
/10
Reviewed 18 week(s) ago
Spacious rooms with cool air conditioning, and clean bathrooms.
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Accommodation's Reply
26 Mar 2025
Dear Mr. D*i, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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DediSantoso
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The hot water is very slow, everything else is OK
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1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mr. Dedi Santoso, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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C***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 26 week(s) ago
Have stayed at this hotel twice, always satisfying., the service provided is good, the room is cleaned every day. When there is a complaint or problem, it is immediately handled. The AC died in the middle of the night, the staff was on standby so it was immediately handled.
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Mr. C*a, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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R***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 29 week(s) ago
bouncy and comfortable
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1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Mrs. R*h, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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I***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Friendly staff, clean toilets and rooms, good AC
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2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Mr. I*h, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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C***a
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Leisure
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9.7
/10
Reviewed 30 week(s) ago
Friendly staff, clean rooms, running water, easy access, close to Ampera Bridge
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1 people find it helpful
Accommodation's Reply
27 Dec 2024
Dear Mr. C*a Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Guswandi
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Staycation
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9.4
/10
Reviewed 36 week(s) ago
Close access to the city center, LRT station, and many culinary around the hotel. If you want to shop, just across the street there is Alfamart.
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2 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear Mr. Guswandi Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Efran S.
icon-Business
Business
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9.1
/10
Reviewed 36 week(s) ago
Awesome, makes work easier
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1 people find it helpful
Accommodation's Reply
18 Nov 2024
Dear Mr. Efran S, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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t***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The staff is friendly, the service is fast and not complicated, the room is comfortable, only the sheets are a bit yellow in color and the bathroom when you first enter smells a bit of a drain. But overall it's good, comfortable, the room facilities work properly. Close to places to eat and minimarkets, easy to access and find transportation
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Accommodation's Reply
18 Nov 2024
Dear Mr. T*a, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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H***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 37 week(s) ago
The room is clean and comfortable, the service staff is also friendly, check-in time can be done according to arrival, it's really great 💙🤍
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1 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Mr. H*i, Thank you for staying at Hotel Bina Darma, we will optimally improve our service. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang, Thank you for staying at Hotel Bina Darma, we will optimally improve our service. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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M***M
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
Better in service to visitors
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1 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Mr. M*M, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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P***t
icon-Staycation
Staycation
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9.4
/10
Reviewed 37 week(s) ago
the staff is friendly. the receptionist is open 24 hours.. the security guard is also alert. the cleaning service is really great.. friendly and honest, the room is cleaned every morning. toiletries, tea and coffee are replaced every morning. recommendations if you want to go to a hotel in Palembang
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2 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Mrs. P*t, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang.
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I***I
icon-origin-TRAVELOKA
9.3
/10
Reviewed 38 week(s) ago
All good, cleanliness, service, just a shame they don't provide toilet tissue.
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Accommodation's Reply
08 Nov 2024
Dear Mr. I. I, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang.
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Stayed at Bina Darma because there was a CPNS test and the distance was very close. When I first searched, I was immediately sure because I saw the reviews and the shape of the room. Because I brought a baby, I chose the Family Suites room. The room is spacious and quite complete, there is an electric kettle, prayer mat and prayer beads, amenities, mini bar. The only thing missing is a refrigerator and laundry. Everything was ok but the hot water is not very hot and you have to wait for it to get warm. The type of shower is attached above so it's a bit of a hassle if you want to bathe the baby. The wifi also sometimes disconnects, but there are many wifi options. The staff is super friendly and yesterday you could leave baby food in the refrigerator. Close to Superindo and other public facilities
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1 people find it helpful
Accommodation's Reply
12 Nov 2024
Dear Mrs. N*a, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang.
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DAMA Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The hotel staff is friendly, but unfortunately the toilet smells really bad. The window glass is also dirty to look out.
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2 people find it helpful
Accommodation's Reply
08 Nov 2024
Dear Mr. Dama y, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel Palembang.
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Number of reviews per page
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