8.0
Very Good
From 525 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

7.9

People often mention about Hotel Pavilion
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Staff Friendliness (8)
Ambiance (8)
Taste (8)
Surroundings (7)
Wifi (7)
Bedroom (7)
Distance to City Center (6)
Accessibility (6)
Check-in/out Time (6)
Bathroom (6)
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Traveler Reviews Hotel Pavilion

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40
Customer reviews
I***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Overall it's good, comfortable, the food is delicious, but the AC in the room isn't very cold even though it's already 16'C
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A***b
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The rooms are clean, the staff is friendly, the service is good, and the Wi-Fi is fast. However, if the day changes, the password can no longer be accessed even before check-out time. Otherwise, it's good.
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A***b
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Clean room, friendly service and when asking for breakfast refills it was very fast
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ahmad f.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
Torn towels, torn window curtains, torn wallpaper, bathroom looks like it's never been cleaned, and the showerhead is rusty. I'm sorry, this is very disgusting. I apologize, not to put you down. But I hope this serves as a lesson for future hotel improvement. If this is the case, not many people will want to stay again.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank you, I have had an additional 2x at this hotel due to the extension of my business permit, mantappp
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is close to business destinations, and can get discounted rates too. Thank you
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and smiling, the guide is explained in detail. Thank you for making the holiday more interesting.
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F***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Hopefully the room can be cleaner, repainted and the sheets won't be torn.
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Rachmat P. J.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Just a suggestion, please pay attention to the rice, when I stayed overnight the rice wasn't cooked enough
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1 people find it helpful
Witihama C.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room is clean, the service is good, recommended for transit.
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1 people find it helpful
Jiban I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Friendly staff, location near mini market, food stalls are also nearby.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best staff, great access, all good service.
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N***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable and access to all places close by.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly & responsive/quick to help. The breakfast is delicious. Comfortable. Good service!
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r***n
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 20 week(s) ago
The staff is friendly, but with the same price compared to the hotel next door, the comfort in this hotel is generally not recommended. And, when breakfast at 08.30 all the remaining sandwiches were gone. The restaurant staff said that all the menus were out according to the guest list. A few hours later, the hotel spv chatted to apologize... But I was still annoyed, luckily I only booked for 1 night
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1 people find it helpful
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Bernart B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Spacious room. Recommended. Worth the price.
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1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
for the price I think it's not worth it with the hotel facilities, example: -no lift -lobby has no AC or even if there is, it doesn't feel cold -breakfast only 3 menus and there is bread -when checking out there was no officer to help lift my luggage from the 3rd floor to the lobby
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 27 week(s) ago
The location is very strategic in the city center, there are minimarkets and eateries around, unfortunately the room area is not that clean, the sheets, pillow cases seem to have to be replaced at this price, it is better to prepare your own towels because the ones given are not good enough, for the breakfast menu it is available according to the information at 7 o'clock, but before that it is ready, the food tastes good too.
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1 people find it helpful
R***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
very good. delicious breakfast, good cleanliness, safe to the city center
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3 people find it helpful
I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very nice and comfortable, the staff is very friendly
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2 people find it helpful
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