The staff were friendly and helped with an earlier-than-scheduled check-in. The room was clean, bright, airy, and fully equipped. The location is right in the center, with a 5-10 minute walk to the park, market, and shopping area.

The staff was friendly, we were given early check-in at 11 AM, and it's also close to everything. It would be even better if the room was cleaned and there were no bugs. Overall, it's good.

The hotel room was tiny, with no windows. It was damp and stuffy. There were no face towels, just two old, black bath towels. The reception desk was ten steps away, making it impossible to sleep. The bedsheets and cleaning cloths were scattered all over the stairs. The drain was clogged, and the toilet flush button was broken. The worst hotel experience I've ever had.

Located in the heart of the city, a few hundred meters from Ben Thanh Market.

The staff were very friendly, helpful, and kind. Worth the price.

Worth the price. Staff are very kind and helpful.

Very friendly service, safe location. Hair dryer, vanity mirror, and water heater, also a dispenser for refilling drinking water. Nice.

The hotel is great. You can take the bus from the airport and get off right there. It's also close to everything, and it's located near the city center, so you can walk. The male staff are also very friendly. Recommended.

The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points

The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.

The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.

Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.

Enthusiastic staff. VERY satisfied

I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀 So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse. Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1. Please help me with the refund. Also consider limiting transactions with partners like this. I really hope my sharing is useful and no one gets into a similar situation.

I booked a room here, checked in and paid in full on the app, but when I checked in, the hotel said the toilet was broken, the hotel rented it to another hotel to stay temporarily for 1 day, the next day when I returned to the hotel, they said the door was broken, then rented it to another hotel to stay temporarily, went out for 3 days and stayed at 2 other hotels, couldn't stay at the hotel I rented, maybe the hotel was full so they said this was broken, that was broken, it was really bad, I rented it for my friend so I was very embarrassed, I hope the hotel works more professionally.

As soon as we entered, the receptionist did not greet us, did not open the door for us, did not help us with our suitcases, and did not help us while we were carrying our luggage and children. The room was quite small and cramped, not very comfortable. When we checked out, the staff at the counter played games and did not say a word of thanks when we left. The experience in the room was terrible...

[English below] After about 1 hour of traveling from the airport to the hotel, the receptionist said that the room was full even though I had booked in advance. They tried to arrange for me to go to another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh) with the following guarantees: - Taxi fee included. However, after agreeing with the manager, we were NOT included in the taxi fee. Therefore, we had to travel 1 hour back from SCAT to K&T near the airport and pay all the expenses ourselves. - Give me the best room type at K&T Hotel. In fact, + The room is quite airy with large windows + But the room is dark due to the inappropriate paint color, furniture and lighting system + The toilet cannot be locked, the door is always left ajar + There is only 1 mirror in the toilet + The toilet light is also dark, the mirror light is broken so it will be difficult for people who want to put on makeup + The location is relatively far from restaurants and supermarkets + Apart from the airy room, the only plus point is the enthusiastic security guard ---------------------- After a roughly 1-hour journey from the airport to the hotel, the receptionist informed me that there were no available rooms, despite my prior reservation. They attempted to arrange for me to stay at another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh), with the following guarantees: - Taxi fare covered. However, after discussing with the manager, we were NOT provided with a covered taxi fare. As a result, we had to travel an hour back from SCAT to K&T, which is closer to the airport, and pay all the costs ourselves. - The best available room at K&T Hotel. In reality: + The room was quite airy with a large window. + However, it was dark due to the paint color, furniture, and inadequate lighting. + The bathroom door couldn't be locked and always remained slightly open. + There was only one mirror, located in the bathroom. + The bathroom lighting was dim, and the mirror light was broken, making it inconvenient for those who wanted to do makeup. + The hotel was relatively far from dining spots and supermarkets. + Apart from the airy room, the only positive aspect was the enthusiastic security guard.

The room is clean for 2 people, but the air conditioner is not cold, the wind is cool, the toilet cannot flush. I asked the staff but it still happened.

The hotel is so close to everywhere. Nice spot. However, we got a room which has a lot of cockroachs.

when i went for check in , they have changed the hotel to another hotel in their connection. And that hotel was not in good location. AC was also not working well. Don’t like it overall