Overall Ratings & Reviews OYO 90312 Bahu Bay Hotel

The service is friendly and good, the rooms are nice, safe and cheap.

Very satisfied with the service and clean place.

Clean rooms, strategic location, comfortable.

Good, cheap, service and facilities 👍.

Air minum cuma dapat di awal 2 buah ukuran 600mL, lift hanya terbatas untuk angkut-angkut barang tapi kalau nekat bisa pake buat naik turun, tengah malam lift mati, akses pakai tangga, dan ada kecoa banyak di kamar mandi, harga termurah di apps dapat kamar tanpa jendela.

Hotel sangat tidak care dengan tamu. Deposit kamar lebih besar dari harga kamar.

Good service and good news.

+ Cheap, strategic location-hot AC, less clean bathroom, itchy sheets.

The hotel displays a picture in the profile that the room selection does not match. I am very disappointed that the hotel is lying, dishonest, if you want to make a profit, that's not the way to do it. In addition, the clerk was not friendly when asked why the picture of the room did not match, the answer was that the room I ordered had already been confirmed. It's really very disappointing, my last promise I stayed at that hotel. The hotel is unprofessional, the waiters are not friendly. I recommend stop cooperating embarrassing once. 😭😡.

Very good, and easy and cheap.

Saran saya untuk pegawainya: Jika di aplikasi tidak tertera kebijakan tersebut (yang mana customer tidak tahu akan memberikan deposit dengan cash & harus lunas saat check in), maka sesuaikan kebijakan/ peraturan tersebut dalam kondisi tertentu, beragam solusi, tidak harus terpaku dengan peraturan deposit harus cash lunas saat check in. Padahal kebijakan itu bisa disesuaikan loh, apalagi jaman sekarang sudah jarang yang menggunakan cash. Apalagi saya sudah memberikan solusi lain seperti: Apakah boleh via transfer? Atau bolehkah saya jaminkan KTP kemudian beberapa jam lagi akan saya berikan uang cash (taruh barang di kamar dulu, baru pergi untuk tarik uang di Bahu Mall lalu saya berikan depositnya), namun resepsionisnya menolak dan tidak memberikan solusi lain. Kemudian datang pegawai lain & menawarkan solusi: berapapun uang yang ada di dompet saya akan saya berikan dulu sebagai tanda awal deposit, dan harus dilunasi saat sebelum check out, dan saya mengiyakan. Pegawai tersebut solutif sedangkan resepsionis tidak solutif, sepertinya perlu di training mengenai tata bahasa kepada customer. [–] 1. Resepsionis tidak solutif, 2. Tidak ada lift untuk customer (harus lewat tangga), 3. Sprei & bed cover bernoda + banyak bolong, 4. Shower bernoda, saluran air wastafel tersumbat, 5. Tetesan air AC membuat lantai basah. [+] 1. Pegawai ramah, 2. Lampu terang, AC & air panas berfungsi dengan baik, 3. Amenities selalu diganti & diberikan yang baru, 4. Dekat dengan tempat perbelanjaan dan pusat kota. 3/5 Kebersihan, 4/5 Kenyamanan, 2/5 Pelayanan, 5/5 Lokasi.

Kamar kotor di bawah bed ada ketinggalan air minum dari tamu sebelumnya dan TV tidak ada remote kontrol juga, kamar mandinya masih perlu di bersihkan lantainya.

Lumayan bersih lah, tapi kalau extend harus rajin request untuk pelayanan. Slow respon.

Matches the picture, fits the price. Strategic place. Fast service. Suitable for travelers with an affordable budget. Great.

Jam check out nya tidak jelas? Saya kelebihan sejam dan itu dikenakan biaya tambahan (125ribu) katanya untuk sampai jam 5? Sedangkan di waktu yang sama ada juga yang baru melakukan check out tapi tidak berlaku biaya extra karena saya melihat sendiri (depositnya di kembalikan full) sedangkan saya di potong biaya tambahan, kamar mandi kotor dan bau, kasur yang 1 udah rusak lift tidak bisa digunakan sehingga harus naik tangga ke lantai 3, minta pindah kamar lantai 2 katanya full tapi ternyata ada yang baru check in bisa dapet di lantai 2. Exprience pertama menginap di hotel ini di tahun 2021 sangat berkesan untuk saya, tapi tidak dengan yang kali ini. Mungkin ini terakhir kali saya menginap di sini.

Check out time is not clear? I was over an hour and was charged an additional fee (125 thousand) he said for up to 5? Whereas at the same time there were also those who had just checked out but no extra fees were applied because I saw it myself (the deposit was returned in full) while I was deducted by an additional fee, the bathroom was dirty and smelly, 1 mattress was broken, the elevator could not be used so I had to went up the stairs to the 3rd floor, asked to move rooms on the 2nd floor they said it was full but it turned out that someone who had just checked in could get it on the 2nd floor. The first experience of staying at this hotel in 2021 was very memorable for me, but not this time. Maybe this is the last time I stay here.

The rooms are clean, the facilities are satisfactory, the hotel staff is very friendly and the service is also fast.

The elevator cannot be used, does not provide cutlery.

Kamarnya bersih, fasilitasnya lumayan sesuai dengan harganya. Pokoknya bagus.

Low prices with good facilities, calm conditions, thank God it was refreshing to calm down, the receptionist was Rama & very helpful.