Everything was fine, except the poor soundproofing in the room was causing sleepless nights.

The hotel is near the city center, clean, and nice.

The rooms were okay, but the reception service didn't live up to 4-star standards. My biggest disappointment at Majestic Premium Nha Trang was the reception service. The hotel didn't have an iron in the room, and when I called reception for assistance, the phone communication was really poor. I had to call 2-3 times, and each time I clearly felt the unpleasant and unenthusiastic attitude from the receptionists. The way they answered the phone also lacked the professionalism expected of a 4-star hotel. I think this wouldn't be a major issue if the hotel didn't have an iron, as they could have clearly informed guests or offered other solutions. What really bothered me was the attitude and communication with guests. The rooms and facilities were generally quite good, but the quality of the rooms couldn't compensate for the unprofessional service experience. I hope the hotel will train and improve the reception staff's skills, especially in handling and processing guest requests over the phone. With a 4-star rating, I expected a more professional and friendly experience.

The hotel is new, spacious, and clean. The reception staff at Nguyet Tien are neat and professional. The breakfast is delicious.

The hotel is located right on Tran Phu street, but you have to turn into alley 1. The hotel is quite large, with a spacious lobby. The receptionist, named Ngoc Tien, was very gentle, friendly, professional, and the check-in was quick. The rooms were clean. The hotel even upgraded my room for free. The soundproofing was excellent. Before, I could hear the loud clubs from other hotels, but here I couldn't hear anything. I highly recommend the breakfast. I think they should raise the kitchen staff's salary because I've never had such a delicious breakfast with so many dishes at any other hotel. Especially the pork ribs in the stew. One thing I didn't see was a bellman to help carry luggage like in other hotels! Otherwise, everything was okay.

Close to the beach, just a few steps away from the sunrise. Rooms are clean, and the staff are nice.

The hotel is reasonably priced and has a great location. I liked the spacious lobby and the comfortable sofas. The hotel staff were very helpful, allowing me to wait in the lobby for 5 hours due to a flight delay. Thanks to that, my two children still had a place to rest during lunchtime.

The room was dimly lit and had a slightly musty smell; overall, you should consider this before booking. Even with the curtains drawn, it was still blindingly bright from 5-6 am onwards.

Nice place. Friendly staff. Near beach.

The hotel is clean and close to the beach. The service is enthusiastic, attentive, and very helpful. The buffet has a wide variety of dishes and is constantly refilled.

The bathwater wasn't hot enough, and the curtains didn't block out the light.

Very bad experience. Even after the check-in time, the room still wasn’t ready, the staff (receptionist) were terrible, and the room was not clean.

Clean, close to the beach, breakfast is decent.

The reception staff helped my family check in early at 12 pm because we had young children. The rooms were clean. The hotel is opposite the beach and has many restaurants and cafes. It also has a gym and a beautiful rooftop swimming pool. The breakfast buffet was also good. The only downside is that there is a fee for parking. Otherwise, my family had a satisfying holiday.

The view is beautiful, however, there are too few elevators. Reaching the higher floors will take a long time.

The staff were friendly and helpful. The room rates were reasonable, including breakfast at the hotel. The breakfast was decent. The hotel is located on a small street with free parking on Tran Phu Street, about 500m from the hotel.

The room is beautiful, with a relaxing soaking tub. There are many amenities such as a swimming pool and a gym. The room has a beautiful view.

Price matches quality, book through traveloka for better price

Upgraded room, room with airy balcony

The room is ok for the price, the sea view is very nice, the cleaning staff and the receptionist are also very ok when they all greeted me in the elevator. But the soundproofing of the room and the hallway is poor, you can still hear outside if it's too noisy in the room and vice versa.