Overall Ratings & Reviews Song Loc Luxury Ha Long

Khách sạn tốt, nhưng mà có có thêm mái che cho xe ô tô gửi thì tốt hơn, chứ nắng quá để ngoài trời xe nóng như cái lò

Mọi thứ đều tốt, view biển đẹp. Từ khách sạn ra biển thì hơi xa phải đi xe. khách sạn gần chợ, siêu thị nên rất tiện lợi

The breakfast was so bad, squishy. Swimming pool has no manager, rusty, cold. The welcome tube is 2 packets of Kim Anh tea, there is no coffee package. Everything only deserves 2.5 stars, not 5 stars.

beautiful hotel, spacious room, comfortable, polite and enthusiastic staff

Booked 2 rooms but only checked in 1 room. Waited until 3:30, called 3 times, still only asked customers to wait and never called back. When I come down to talk to the front desk, if there is no room for me to cancel. The next day, when I checked out, the staff said that because I gave the room card to me, I did not accept it. It's so frustrating about this unprofessional way of working

Spacious, clean rooms, new hotel, convenient car parking

The hotel is clean, the staff is friendly and enthusiastic

Borrow the hotel 2 cups did not bring. The next day check out the staff also did not remind guests to give vouchers to get back ID + passport

new hotel, near Tuan Chau port, convenient to move to visit Ha Long, enthusiastic, cute, nice, clean rooms

Song Loc hotel is good. Good service, price ok

Clean, nice hotel, enthusiastic staff

most hotels 80% are Chinese ... generally beautiful hotels are just Chinese guests too much

Clean rooms, enthusiastic staff

spacious room, full facilities. location: opposite Cai Dam market -> easy to buy local fruit and food

Hotel rooms are quite new and beautiful. The location near Cai Dam market is convenient to eat and drink in general quite satisfied

Calling the receptionist for ice to drink beer in the fridge and taking guests 20 thousand gets some ice cubes, making it difficult for guests to check out, when the room delivery is not clear, blame the guests for losing slippers in the room.

I look forward to a longer stay so I can feel the service of Song Loc Luxury Hotel. Because it only takes 2 days 1 night, there is only 1 night in the hotel: D

Very good service, buffet with lots of delicious dishes

Great and service also good, thank you