8.4
Very Good
From 9,052 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

7.9

Location

8.7

Service and Facilites

8.4

People often mention about Juno Jatinegara Jakarta
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Staff Friendliness (87)
Bedroom (83)
Room Space (82)
Bathroom (82)
Ambiance (71)
Accessibility (69)
Surroundings (68)
Wifi (62)
Hotel Area (62)
Check-in/out Time (61)
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Traveler Reviews Juno Jatinegara Jakarta

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40
Customer reviews
Jasim H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Every time I go on a business trip to Jakarta, Juno Hotel is my choice to stay because it is close to the mosque worship facilities and it is easy to get food and daily necessities because it is close to market and mall access.
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M***o
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The bedroom and bathroom are clean, spacious, and comfortable. The only downside is the rather slow Wi-Fi.
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Accommodation's Reply
31 Jul 2025
Dear Mr. Agus P, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to be able to provide you with the best quality service and facilities. We also apologize for the slow Wi-Fi connection. We will share this with our relevant team. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager.
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F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Good and clean hotel, and the price is good.
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Accommodation's Reply
29 Jul 2025
Dear Valuable Guest, Thank you for your positive review regarding your stay at our hotel. It is a great honor for our team to be able to provide you with the best quality of service and facilities. We look forward to welcoming you again on your next visit. Warm regards, Meylany Haryadi Cluster Hotel Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Sat set comfortable, hopefully the promo will be more frequent
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Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
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Ririn S.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Every time I visit Jakarta, I always check in here. It's a comfortable hotel with complete and well-functioning facilities, and it's also adjacent to City Plaza, making it even more enjoyable. The service is also excellent, with friendly, responsive, and helpful staff. Thank you 🙏
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Accommodation's Reply
23 Jul 2025
Dear Mrs. Ririn S, Thank you for your positive review of your stay at our hotel. It is an honor for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
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Tri F. R.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
This hotel is always the choice when visiting Jakarta because it is easy to access everywhere, the staff are friendly, and the hotel is clean.
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Accommodation's Reply
21 Jul 2025
Dear Mrs. Tri F, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Hotel Manager
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W***n
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Business
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9.4
/10
Reviewed 2 week(s) ago
Pleasant stay! Staff was very helpful. Lobby & Room was tidy & comfy.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Hotel Manager
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Tri F. R.
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff are all friendly, access to everywhere is close, if you want to go for a walk to the mall it's only 5 steps away
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Accommodation's Reply
21 Jul 2025
Dear Mrs. Tri F, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Hotel Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good and nice and clean comfortable
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
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C***a
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8.8
/10
Reviewed 3 week(s) ago
Hotel staff is very friendly, food is delicious, service is great
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Hotel Manager
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Desti P.
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10.0
/10
Reviewed 4 week(s) ago
Comfortable and strategic close to the mall
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3 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mrs. Desti P, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi. Cluster Hotel Manager
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very good, the location is strategic, you can go directly to the mall
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Accommodation's Reply
30 Jun 2025
Dear Guest, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi. Cluster Hotel Manager
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S***o
icon-Business
Business
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9.1
/10
Reviewed 5 week(s) ago
Thank you Mas Arif for your friendliness and service.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi. Cluster Hotel Manager
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G***l
icon-Transit
Transit
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8.7
/10
Reviewed 6 week(s) ago
I left something in the room even though I had checked out, but the staff still helped me.
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Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi. Cluster Hotel Manager
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Adiba Q. Z.
icon-Business
Business
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9.6
/10
Reviewed 6 week(s) ago
Overall, my stay at Juno Hotel was very pleasant. The hotel is clean, comfortable, and has a strategic location. If I return to Jakarta in the future, I will not hesitate to choose Juno Hotel again as a place to stay. The service from the cleaning staff and front office is very satisfying. They are friendly, responsive, and professional. When I had problems with the room telephone connection, the staff immediately came to check without me asking. I was also very helped by the document printing service by Mas Hafidz, who was very responsive and helpful. However, there is one aspect that I think needs more attention, namely the restaurant service. The menu available is only a la carte with very limited choices. Basic facilities such as sugar, creamer, forks, and tissues are not available on the table, and are only given if requested. This is quite disturbing to the comfort of eating. In addition, the limited number of restaurant staff (1-2 people) does not seem to be enough to serve the needs of guests optimally, although they are still friendly and try to provide the best service. I really hope that the hotel management can improve the aspects of food service and restaurant facilities, so that the overall quality of the hotel can be equal between accommodation and F&B. Thank you for your service, and I hope to see improvement on your next visit.
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Accommodation's Reply
26 Jun 2025
Dear Mrs Adiba Qonita Z, Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Juno Hotel. We're truly pleased to know that you had an overall enjoyable experience and appreciated our clean and comfortable accommodations, as well as our strategic location in the heart of Jakarta. We’re also grateful for your kind words about our housekeeping and front office teams. It’s wonderful to hear that Hafidz and the team were responsive, professional, and able to assist you promptly with both the telephone issue and document printing. We'll make sure your compliments are passed along — it means a lot to our staff. We also truly value your constructive feedback regarding the restaurant service. We sincerely apologize for the inconvenience you experienced with the limited à la carte menu, the lack of basic dining amenities on the tables, and the understaffing. Please rest assured that your comments have been shared with our management team, and we are actively working on improvements to enhance the food and beverage experience for all our guests. Thank you once again for your feedback and for your trust in choosing Juno Hotel. We hope to have the opportunity to welcome you back in the near future — and to offer you an even better stay next time. Warm regards, Meylany Haryadi Cluster Hotel Manager
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I reserved this hotel for my husband's family friend, so I do not know for sure about the facility around. I just made a good assumption based on their stories.
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Accommodation's Reply
24 Jun 2025
Dear Be loved Guest, Thank you for the positive review you have given regarding your husbands stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi Cluster Hotel Manager
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Quite pleasant. Clean room.
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Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. We look forward to your next visit. Best regards, Meylany Haryadi Cluster Hotel Manager
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Pandriadi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel's location is very strategic, adjacent to the Citiplaza Jatinegara mall. Public transportation users can take Transjakarta and get off at the Bali Mester bus stop, just walk for about 5 minutes.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mr. Pandriadi. Thank you very much for your positive review! We are very happy to hear that our hotel's strategic location next to Citiplaza Jatinegara made it very easy for you to access. We are also happy to know that the access for public transportation users via Transjakarta to the Bali Mester Bus Stop which is only about 5 minutes walk away, made your stay more comfortable. We hope that other facilities and comforts also meet your expectations. If there is anything else we can do to improve your experience, please let us know! We look forward to your next visit. Warm regards. Meylany Haryadi. Cluster Hotel Manager
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Danish a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Overall, everything was good except the breakfast!
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr. Danish A Thank you for your valuable feedback! We're delighted to hear that you enjoyed your overall experience with us. We’re sorry to learn that breakfast didn’t meet your expectations. Your comments are important, and we’ll be sure to review them with our team to enhance our offerings. We hope to welcome you back soon for an even better stay Warm Regards, Meylany Haryadi Cluster Hotel Manager
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Waryanto A. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Strategic location and easy to reach for tourists using the Train mode. Spacious, comfortable, and clean rooms. Breakfast is less varied.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr. Waryanto A, Thank you for your positive review! We are pleased to know that you enjoyed our strategic location and the comfort of our spacious and clean rooms. Your feedback regarding the breakfast variety is highly appreciated and will be used as evaluation material to improve the quality of our services in the future. We look forward to welcoming you back in the future. Warm Regards. Meylany Haryadi. Cluster Hotel Manager
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Number of reviews per page
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