Hotel Grand Arkenso Parkview Simpang Lima Semarang

Explore Hotel Grand Arkenso Parkview Simpang Lima Semarang
8.5
Very Good
From 9,137 reviews
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Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Grand Arkenso Parkview Simpang Lima Semarang
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Distance to City Center (152)
Staff Friendliness (149)
Bedroom (130)
Room Space (128)
Surroundings (117)
Accessibility (117)
Bathroom (115)
Ambiance (105)
Taste (102)
Variety (102)
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Traveler Reviews Hotel Grand Arkenso Parkview Simpang Lima Semarang

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40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 hour(s) ago
The hotel is nice, close to the city center. Thank you for the service.
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Ridwan E.
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Leisure
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9.6
/10
Reviewed 1 week(s) ago
Overall, the location is very strategic, next to Simpang Lima. However, according to the staff, the swimming pool is under repair, so the children cannot swim. Also, for breakfast, it seems the variety needs to be added again because the menu served is quite standard compared to other star-rated hotels.
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Accommodation's Reply
10 Jun 2026
Thank you for sharing your experience. We're happy to hear you enjoyed our service, and we're taking your feedback into consideration for improvement. See you again at Arkenso
Hong S.
icon-Leisure
Leisure
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6.9
/10
Reviewed 2 week(s) ago
The bathtub leaked, the AC wasn't cold. The breakfast was delicious. The receptionist was friendly.
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Accommodation's Reply
10 Jun 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff are friendly and very helpful, very responsive when you want an extra bed 👍🏻 The food is delicious, the time it runs out is also quite fast for refills. The parking is honestly a bit scary and they don't tell you that hotel customers don't pay for parking (luckily it's only 5 thousand) so it's safe, nothing to lose. It's a bit pricey maybe because it's in the city center too. Cross a little to get to CL. But overall it's okay especially since I got a pretty good deal 🤩
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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Verified Traveler
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Transit
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly & the rooms are quite large.
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Accommodation's Reply
05 Jun 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The bathroom was muddy because the water from the bathtub was flowing down. Overall, it was good.
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Accommodation's Reply
05 Jun 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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R***i
icon-Leisure
Leisure
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8.2
/10
Reviewed 2 week(s) ago
The receptionist was friendly, the room was clean and quite comfortable.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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Edo L. A.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
My two staycations here have always been enjoyable. It's close to malls and culinary delights.
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Accommodation's Reply
05 Jun 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
When staying there, hoping to be able to swim, it turned out that the swimming pool was under maintenance.
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Accommodation's Reply
05 Jun 2026
We sincerely apologize for this unpleasant experience 🙏 We are following up on this matter to prevent it from happening again. We hope to welcome you back again with even better service.
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A***s
icon-Business
Business
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8.5
/10
Reviewed 3 week(s) ago
Please replace the bathtub if it is rusty, thank you.
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Accommodation's Reply
25 May 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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Arisanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall, it's okay. The motorcycle parking area is small. I suggest collaborating with malls to create better motorcycle parking areas. I happened to be on a tour from Bekasi to Semarang to SBY.
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Accommodation's Reply
25 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
At the time of our stay, the swimming pool was under repair/renovation so it was a shame.
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Accommodation's Reply
18 May 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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Budi F.
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10.0
/10
Reviewed 5 week(s) ago
The hotel is cool, the staff is warm, friendly and welcoming.
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Accommodation's Reply
18 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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C***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel's location is very strategic. There are many culinary centers nearby. On Sunday mornings, there is car-free day near the hotel. Just walk around the hotel to many tourist attractions and museums. Across the hotel is a mall. The room was clean and the bathroom was okay. Most importantly, for women, there is a hair dryer. 😂 The service is very friendly.🤗
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1 people find it helpful
Accommodation's Reply
15 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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TOM X.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I always come back here because of the strategic location and the affordable price. Definitely hot water plus bathtub 👍🏻 Having stayed here so many times, there should be a check-in history, right? We don't have to bother rummaging through our bags to show our ID. Overall, everything is good 👍🏻
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Accommodation's Reply
13 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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Warsito c. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel with classic furnishings and very close to Simpang Lima.
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Accommodation's Reply
13 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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linna z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
A pleasant hotel, close to everything. The rooms are spacious and clean. The downsides are the smelly sofa cushions and the yellowed shower curtain.
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Accommodation's Reply
13 May 2026
Thank you for sharing your experience. We are glad to hear that you were satisfied with our service, and we will take your feedback into consideration to improve our services in the future. See you again at Arkenzo.
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R***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Friendly staff, good service
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Accommodation's Reply
06 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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Abas S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Fun, for business trips from the office or family
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1 people find it helpful
Accommodation's Reply
06 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Interesting and the price is okay. I'll stay here again next time I go to Semarang.
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Accommodation's Reply
06 May 2026
Thank you for the wonderful review ⭐ We're glad to hear you had a great experience. See you again at Arkenzo!
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