The Herriott Hotel & Suite

Explore The Herriott Hotel & Suite
8.7
Very Good
From 1,652 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.2

Location

8.6

Service and Facilites

8.9

People often mention about The Herriott Hotel & Suite
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Staff Friendliness (16)
Room Space (15)
Bedroom (12)
Distance to City Center (10)
Ambiance (10)
Surroundings (9)
Bathroom (9)
Accessibility (8)
Family Friendly (8)
Activity Option (8)
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Traveler Reviews The Herriott Hotel & Suite

Number of reviews per page
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40
Customer reviews
Q***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 6 week(s) ago
I stayed in Da Nang during the storm season so I haven't experienced all the services here. I found the staff attentive in supporting my family during the time we used the room. The location is near the beach, convenient for traveling.
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Curtains, blankets and pillows are the color of congee, have a musty smell, sheets only changed every 2 days
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3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The experience at the hotel was very comfortable, the service was good. The only thing I was not satisfied with was that I forgot a phone charger. After that, I contacted the staff but they said they didn't have one.
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7 people find it helpful
NGUYEN T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Spacious room, new, clean, friendly and enthusiastic support staff. Will come back when I have the chance. The price for such a room is very ok.
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3 people find it helpful
L***E
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel is near the beach, not too close to the center but quiet. Nice room, clean, friendly staff.
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6 people find it helpful
L***E
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Friendly staff, enthusiastic support, my room's shower was a bit old, otherwise ok
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5 people find it helpful
H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room is spacious, the staff is enthusiastic, and there is a fan in the room. However, the swimming pool water is dirty. The hotel had a new swimming pool when I checked out, so my kids couldn't swim. It's a pity because I rented a hotel with a swimming pool so my kids could swim.
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6 people find it helpful
Jessica V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Tropical style hotel, very relaxing feeling. Spacious rooms, friendly staff. Especially the staff working in the breakfast buffet area :)).
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12 people find it helpful
thng l. x.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Stable, nothing to complain about Nice room view Everything is fine
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11 people find it helpful
C***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Check in and check out comfortably. Not suitable for friends or work together because the shower curtain is not closed.
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7 people find it helpful
l***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 22 week(s) ago
It clearly states that the room is for 2 adults and 2 children, but they give you 1 bed. The room is old, not like the picture, dirty and dusty.
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5 people find it helpful
L***E
icon-origin-TRAVELOKA
8.7
/10
Reviewed 26 week(s) ago
Clean, spacious and comfortable studio room for families with babies, easy to cook and prepare for children. Hotel has scooter rental. Hotel location near the beach and center
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16 people find it helpful
N***c
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
clean, cozy room friendly staff
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9 people find it helpful
H***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Have stayed here many times, satisfied with the service and facilities, the hotel should consider renewing the towels ☺️
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13 people find it helpful
n***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
Nice room, enthusiastic staff
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13 people find it helpful
L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Since when do guests have to pay extra for dirty bed sheets and laundry? Is that the room rental fee plus the laundry fee? The sheets smell of bleach, the towels are black, what a terrible experience.
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32 people find it helpful
Ngoc T. H. V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Friendly and helpful staff. Clean room, but soundproofing is not very good.
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13 people find it helpful
T***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
The location is not too far nor too close to the center. The hotel is located in a residential area. The room and furniture are quite old, the floor is peeling, the air conditioner makes a humming noise all night, not as new and beautiful as in the picture. Mostly go out a lot, stay a little so it's okay for 1 night.
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23 people find it helpful
Hoàng T.
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10.0
/10
Reviewed 41 week(s) ago
Clean and airy rooms, great staff 10/10
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9 people find it helpful
H***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Strategic location, nice room, affordable price. Walking distance to the beach
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8 people find it helpful
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