8.6
Very Good
From 2,183 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about HARRIS Resort Barelang Batam
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Ambiance (51)
Staff Friendliness (50)
Hotel Area (47)
Room Space (45)
Family Friendly (44)
Surroundings (42)
Bedroom (42)
Bathroom (39)
Taste (39)
Variety (39)
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Traveler Reviews HARRIS Resort Barelang Batam

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Customer reviews
A***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 day(s) ago
The food doesn't have many choices, the taste is also not satisfactory. The staff is nice and friendly.
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Accommodation's Reply
24 Sep 2025
Dear valued guest, Thank you for taking the time to share your feedback. We are glad to know that you found our staff kind and friendly. At the same time, we truly value your input regarding the food variety and taste, and we will share this with our culinary team for improvement. Your comments help us serve you better, and we look forward to welcoming you again with an even more delightful dining experience. HARRISly yours, HARRIS Barelang Batam Team
vhina a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
I've stayed here many times (even though it's far from home) because it's comfortable. The food is delicious and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear valued guest, Thank you for sharing your wonderful feedback and perfect rating. We are delighted to know that you enjoyed your stay with us and the beautiful sea view from Ballara Beach. It is also a pleasure to hear that our preparation met your expectations. We truly appreciate your kind words and look forward to welcoming you again for another memorable stay. HARRISly yours, HARRIS Barelang Batam Team
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
One of the best hotels in Batam, especially for families. The facilities are good. The staff is friendly. The facilities are adequate. The rooms are clean, the food is delicious. The kids' activities are top-notch. The kids are very happy because there's a foam party on the weekend. The swimming pool is clean. There are jet skis, ATVs, etc. so you don't need to go out because the hotel itself is very complete.
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Accommodation's Reply
19 Sep 2025
Dear valued guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to know that you enjoyed the spacious room and pool facilities, which were well-suited for your family. We sincerely apologize for the inconvenience you experienced with the shuttle timing, breakfast variety, and additional service charges. Your comments have been noted carefully, and we are working with our team to review transportation arrangements, breakfast offerings, and service procedures to ensure a smoother experience for our guests. Your feedback is very valuable in helping us improve, and we truly appreciate the time you took to share it. We hope to welcome you back again in the future, so we can provide you with a more seamless and enjoyable stay. HARRISly yours, HARRIS Barelang Batam Team
Rusi E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Super duper comfortable with beautiful views and maximum hospitality
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Accommodation's Reply
11 Sep 2025
Dear valued guest, Thank you for your wonderful review. We’re delighted to hear that you had a super comfortable stay, enjoyed the beautiful views, and experienced the warm hospitality of our team. Creating memorable moments for our guests is always our priority, and your kind words mean a lot to us. We look forward to welcoming you back soon for another relaxing getaway at HARRIS Barelang Batam. HARRISly yours, HARRIS Barelang Batam Team
P***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
staff is friendly and helpfull
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Accommodation's Reply
01 Sep 2025
Dear valued guest, Thank you for your kind review. We’re delighted to hear that you found our staff friendly and helpful. Your feedback means a lot to us, and we’re happy we could make your stay enjoyable. We look forward to welcoming you back soon for another relaxing visit at HARRIS Barelang Batam. HARRISly yours, HARRIS Barelang Batam Team
G***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
An exciting atmosphere with lots of facilities to enjoy
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear valued guest, Thank you for your kind words. We’re delighted to know you enjoyed the lively atmosphere and the wide range of facilities we offer. Creating a fun and memorable experience for every guest is our priority, and your feedback means a lot to us. We look forward to welcoming you back soon for another enjoyable stay. HARRISly yours, HARRIS Barelang Batam Team
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The staff was friendly, but because I was there when the hotel was busy, the service was quite slow. I had to remind them several times, maybe because they skipped over and forgot, but this needs to be improved and more attention paid to service during peak hours.
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Accommodation's Reply
25 Aug 2025
Dear valued guest, Thank you for taking the time to share your review and feedback. We’re glad to hear that you found our staff friendly, and we sincerely apologize for the slow service you experienced during a busy period. We will review our service flow and ensure better attention to detail so that such oversights do not happen again, even when the hotel is crowded. Your feedback is truly valuable in helping us improve our service. We look forward to welcoming you back for a smoother and more enjoyable experience on your next visit. HARRISly yours, HARRIS Barelang Batam Team
T***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The check-in queue was long and took quite a while. The rooms were okay, but access to the facilities was a bit difficult, as we had to use the shuttle bus.
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Accommodation's Reply
25 Aug 2025
Dear valued guest, Thank you for sharing your review with us. We sincerely apologize for the long check-in queue and wait time you experienced, and we appreciate your patience. We’re glad to hear you found the room comfortable, and we also take note of your feedback regarding accessibility to our facilities. We understand it can feel inconvenient and would like to clarify that we provide buggy service throughout the resort to make it easier for guests to move around. Your feedback is valuable to us as we continue working to improve both efficiency and convenience for our guests. We look forward to welcoming you back and providing a smoother and more enjoyable stay in the future. HARRISly yours, HARRIS Barelang Batam Team
d***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great experience and amazing service
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Accommodation's Reply
19 Aug 2025
Dear valued guest, Thank you for sharing your positive experience with us. We are delighted to know that you enjoyed your stay and that our team, facilities, and atmosphere contributed to a memorable visit. Your kind words mean a lot to us and serve as encouragement to continue delivering the best service possible. We truly appreciate your support and look forward to welcoming you back to HARRIS Barelang Batam for another joyful and relaxing getaway. Harrisly yours, HARRIS Barelang Batam
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Rizka W. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
My room had a very nice view of Barelang bridge! My partner really happy of it! The room spacious, two big suitcases open have no problems. You can still moving around freely. I enjoy having meal at Rock Salt Beach Club! The meal and drinks absolutely delicious! It has minimarket inside the resort, you can buy snacks in there. The resort provides many activities, but strolling around the area is very relaxing too.. I recommend if you want a place to relax quietly..
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Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you for sharing your delightful experience with us! We’re so glad to hear that you enjoyed the beautiful Barelang Bridge view from your room and that it brought happiness to your partner. It’s also wonderful to know you found the room spacious and comfortable, and that your dining experience at Rocksalt Beach Club was absolutely delicious. We’re pleased that you enjoyed the convenience of our minimarket and the variety of activities available, as well as the peaceful atmosphere for a relaxing stroll. We truly appreciate your recommendation and look forward to welcoming you back for another serene getaway. HARRISly yours, HARRIS Barelang Batam
H***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, what's more, the person who takes you to the room is nice and friendly, his name is Mas Ratul
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Accommodation's Reply
30 Jul 2025
Dear valued guest, Thank you for sharing your kind words about your recent stay at HARRIS Barelang Batam. We're delighted to know you experienced the friendliness of our team, especially Mas Ratul who assisted you with the buggy service. We’ll be sure to pass along your appreciation to him. We look forward to welcoming you back for another joyful and memorable stay. HARRISly yours, HARRIS Barelang Batam Team
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Muhammad R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The facilities are very complete, good and suitable for families and office events, very comfortable
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Accommodation's Reply
28 Jul 2025
Dear valued guest, Thank you for your kind review. We're delighted to know that you found our facilities complete, comfortable, and suitable for both family stays and corporate events. Your satisfaction truly means a lot to us. We look forward to welcoming you back again soon at HARRIS Barelang Batam! Warm regards, HARRIS Barelang Batam
Irene A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Best resort in Batam and affordable
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Warm greetings from HARRIS Barelang Batam! Thank you for your kind words and for considering us the best resort in Batam with affordable value. We’re delighted to know you enjoyed your stay with us. Creating a comfortable and memorable experience for our guests is always our top priority. We look forward to welcoming you back for another relaxing getaway soon! HARRISly yours, HARRIS Barelang Batam Team
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very suitable for families, the place is very comfortable.
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Warmest greetings from HARRIS Barelang Batam! Thank you for sharing your kind words. We're truly delighted to know that you found our resort very comfortable and a perfect fit for families. Creating a cozy and welcoming environment for all our guests, especially those traveling with loved ones, is what we strive for. We look forward to welcoming you and your family back for more joyful and memorable moments. HARRISly yours, HARRIS Barelang Batam Team
Malda J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Overall, this resort accommodates family vacation; jogging, sports, and excellent scenery.
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Warm greetings from HARRIS Barelang Batam! Thank you for taking the time to share your experience. We're thrilled to know that you enjoyed the family-friendly atmosphere, the sports and jogging facilities, as well as the beautiful scenery surrounding our resort. Your satisfaction is our greatest reward. We can’t wait to welcome you back for another relaxing and fun-filled stay! HARRISly yours, HARRIS Barelang Batam Team
t***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Every time I stay here, my kids are most excited about the swimming pool. Furthermore, the staff is friendly and attentive to service.
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warm greetings from Harris Barelang Batam. Thank you for sharing your enjoyable experience with your family. We are delighted to know that your children always enjoy our swimming pool facilities. Your positive comments regarding the friendliness and care of our staff are also very meaningful and motivate our team to continue providing the best service. We look forward to welcoming you and your family back in the future. HARRISly yours, Harris Barelang Batam.
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ANANDA P. S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
THE STAFF IS VERY VERY FRIENDLY, VERY VERY HELPFUL IN MY NEEDS.. THERE WERE NO CRACKERS AVAILABLE IN THE RESTAURANT AND I WENT TO THE STAFF DURING BREAKFAST AND HE IMMEDIATELY FRIED THE CRACKERS.. VERY VERY EXCELLENT SERVICE.. I ALSO ASKED FOR THE HELP OF THE BEACH CLUB STAFF AND THE BAND TO GIVE A SURPRISE TO MY CHILD AND THEY WERE HAPPY TO HELP... WOOOOOOOOOOO THE SWIMMING POOL AT THE BEACH CLUB WHEN I STAYED WAS DIRTY, LOTS OF SAND AND THE WATER DIDN'T CIRCULATE..
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Accommodation's Reply
10 Jul 2025
Dear valued guest, Thank you very much for sharing your experience with us at HARRIS Barelang Batam. We’re truly delighted to know that our team was able to make your stay extra special—from assisting with breakfast to helping you surprise your child. Your kind words about the warmth and helpfulness of our staff mean a lot to us, and we’ll be sure to pass your appreciation to the entire team, including those at the Beach Club and restaurant. At the same time, we sincerely apologize for the condition of the Beach Club pool during your stay. Your feedback has been shared with our relevant team, and we are taking necessary actions to ensure cleanliness and proper water circulation are always maintained. We hope to welcome you back for an even more memorable and improved experience. HARRISly yours, HARRIS Barelang Batam Team
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Shanti D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
I love the atmosphere and the staffs are friendly. Even though our room is on the 3rd floor, we can have a buggy car to pick up and drive us to the hotel facilities. Thank you and keep up the good services 😘🙏
1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for your kind words and for sharing your experience with us. We're so glad to hear that you loved the atmosphere and felt welcomed by our friendly team. It's also great to know that our buggy service made your stay more convenient, even from the third floor — your comfort is always our priority. We truly appreciate your support and look forward to welcoming you back for another memorable stay. HARRISly yours, HARRIS Barelang Batam Team
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Recommended hotels near Batam city icon, Barelang Bridge 1
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your kind words and recommendation. We’re delighted to know you had a pleasant experience with us and truly appreciate your support. Looking forward to welcoming you again on your next visit to Batam. HARRISly yours, HARRIS Barelang Batam Team
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Thank you to all the friendly staff and one of them is Kak Dika🤗, very happy to stay at this resort.
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Accommodation's Reply
14 Jun 2025
Dear valued guest, Thank you for your kind review and for choosing to stay with us. We are glad to know that you had a happy experience and appreciated the warm hospitality from our team, especially Kak Dika. We look forward to welcoming you back soon at HARRIS Barelang Batam for another memorable stay. HARRISly yours, HARRIS Barelang Batam
Number of reviews per page
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