Dear valued guest,
Thank you for sharing your feedback following your recent stay with us. We are pleased to know that you enjoyed the spacious room and pool facilities, which were well-suited for your family.
We sincerely apologize for the inconvenience you experienced with the shuttle timing, breakfast variety, and additional service charges. Your comments have been noted carefully, and we are working with our team to review transportation arrangements, breakfast offerings, and service procedures to ensure a smoother experience for our guests.
Your feedback is very valuable in helping us improve, and we truly appreciate the time you took to share it. We hope to welcome you back again in the future, so we can provide you with a more seamless and enjoyable stay.
HARRISly yours,
HARRIS Barelang Batam Team