Dear Valued Guest, Grand Chakra Malang Hotel would like to express our sincere gratitude for your valuable review. We are delighted that you enjoyed your stay with us and were pleased with our excellent location. We will do our best to provide you with an even more comfortable stay on your next visit. Thank you. E-commerce Department

Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us, and enjoyed our strategic location. We look forward to welcoming you back to our hotel in the future. Thank you. Sincerely, E-Commerce

Dear Valued Guest, All of us from Chakra Malang Grand Hotel extend our warmest greetings. Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay, from the hotel's ambiance to the diverse and delicious menu. We will strive to provide even more satisfying service in the future. We look forward to welcoming you back again. Thank you for your continued support. (E-commerce Department)

Dear Valued Guest, Grand Chakra Malang Hotel would like to express our sincere gratitude for your valuable review. We are delighted that you enjoyed your stay at our hotel. We hope you will recommend us for your next visit to Malang. We will strive to provide you with even better service in the future. We look forward to welcoming you back soon. Thank you. Sincerely, E-commerce Department

Dear Valued Guest, Welcome to Malang Grand Chakra Hotel! Thank you so much for your wonderful review. We are very happy that you enjoyed your stay at our hotel. From the friendly and welcoming staff to the delicious food, everything was perfect for you. We will continue to strive to provide you with an even better experience. We hope to welcome you back again. Thank you! Sincerely, E-commerce Department

Dear Ms. Mo, This is Grand Chakra Malang Hotel. Thank you very much for your excellent review. We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the location. We will strive to provide even better service in the future. We hope to welcome you again. Thank you very much, E-commerce Department.

Dear Mr. Eddy, Warmest Greeting from Grand Cakra Hotel Malang! We very must appreciate your comments regarding your stay at Grand Cakra Hotel Malang. It is always a pleasure to receive positive feedback. Regarding the bed type, we chose the rooms according to the voucher we receive. If your bed type is not suitable, please write in the special request column during you book a room, so that we can follow up according to your wishes if available. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely E-Commerce

Dear Valued Guest, Greetings from all the staff at Chakra Malang Grand Hotel. Thank you very much for your excellent review. We are delighted that you enjoyed your stay and recommended our hotel for your next trip to Malang, thanks to its excellent location. We will continue to strive to improve our services in the future. We hope to welcome you back soon. Thank you. Sincerely, E-commerce Department

Dear Valued Guest, All of us from Chakra Malang Grand Hotel extend our warmest greetings. We greatly appreciate your valuable feedback. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the friendly staff, and the facilities we provided. We will continue to strive to improve our services in the future. We look forward to welcoming you back soon. Thank you for your continued support. (E-commerce Department)

Hello Mr. Lutpi! This is Chakra Malang Grand Hotel. We welcome you. Thank you for your excellent review. We are very glad that you enjoyed your stay at our hotel and were satisfied with our excellent location. We hope to welcome you again. All of our staff will do their best to ensure your satisfaction. Thank you very much. E-commerce Department

Dear Valued Guest, Welcome to Malang Grand Chakra Hotel! Thank you for your valuable feedback regarding your stay. We sincerely apologize for any inconvenience or disappointment you may have experienced during your stay. Please note that our fitness center is located on the second floor of the lobby. Please press button 1 on the elevator in your room, exit the elevator, and turn left to reach the fitness center. Cleanliness and guest satisfaction are always our top priority, and we are deeply sorry that your room did not meet our standards. We have informed our housekeeping team of your feedback, and they will take immediate action to rectify the situation and prevent similar issues from occurring in the future. Your valuable feedback is important for the improvement of our hotel, and we will do our best to provide better service to ensure your return. Please contact us if you have any questions or concerns. Thank you. E-commerce Department

Dear Valued Guest, Welcome to Malang Grand Chakra Hotel! Thank you for your valuable feedback regarding your stay. We sincerely apologize for any inconvenience or disappointment you may have experienced during your stay. Please note that our fitness center is located on the second floor of the lobby. Please press button 1 on the elevator in your room, exit the elevator, and turn left to reach the fitness center. Cleanliness and guest satisfaction are always our top priority, and we are deeply sorry that your room did not meet our standards. We have informed our housekeeping team of your feedback, and they will take immediate action to rectify the situation and prevent similar issues from occurring in the future. Your valuable feedback is important for the improvement of our hotel, and we will do our best to provide better service to ensure your return. Please contact us if you have any questions or concerns. Thank you. E-commerce Department

Dear Valued Guest, Malang Grand Chakra Hotel would like to express our sincere gratitude for your valuable review. We are delighted that you enjoyed your stay with us and were satisfied with our convenient location. We will do our best to provide you with an even more comfortable stay on your next visit. Thank you. E-commerce Department

Hello, Valley! This is Chakra Malang Grand Hotel. We look forward to welcoming you. Thank you for your wonderful review. We are delighted to hear that you had a pleasant time during your stay at our hotel and were satisfied with the attentive service from our staff. We hope to welcome you back again soon. All of our staff will do their best to provide you with an even more comfortable stay. Thank you very much, E-commerce Department.

Dear Valued Guest, Malang Grand Chakra Hotel would like to express our sincere gratitude for your valuable review. We are delighted that you enjoyed your stay at our hotel. We will continue to strive to improve our services. We hope to welcome you back again. Thank you for your continued support. E-commerce Department

Dear Valued Guest, We would like to extend our warmest greetings to you all. Thank you for your wonderful review. We are very glad that you enjoyed your stay at our hotel and were impressed by our friendly and courteous service and convenient location. We look forward to welcoming you back again and we will continue to strive to provide even better services. Thank you! Thank you! E-commerce

Dear Valued Guest, Warmest regards, Grand Cakra Hotel Malang! Thank you for your valuable review. We apologize for any inconvenience caused during your stay and that your expectations were not met. Guest satisfaction is our top priority and we apologize for the inconvenience caused to you with the air conditioning system in your room. We will forward your complaint to our engineering team for immediate action to prevent any future incidents. Your valuable feedback is extremely valuable in helping us identify areas for improvement and we look forward to welcoming you back again and exceeding your expectations. Please do not hesitate to contact us if you have any further questions. Thank you. Thank you. E-commerce

Dear Mr. Steven, Best regards, Cakra Malang Grand Hotel Thank you for your detailed review. We are very glad that you enjoyed your stay with us. We apologize for the inconvenience caused by the cigarette smell. We have provided a separate smoking area to reduce the impact on non-smoking guests. We will address this issue immediately and report it to our team to ensure that your stay is as comfortable as possible. Thank you very much for your valuable feedback. We will do our best to provide you with even better service when you stay with us. Thank you! Thank you! E-commerce