Pan Borneo Hotel Kota Kinabalu
Explore Pan Borneo Hotel Kota Kinabalu
Overall Ratings & Reviews Pan Borneo Hotel Kota Kinabalu
Traveloka (176)
Other sources (163)
8.7
Very Good
From 176 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.4
Location
8.8
Service and Facilites
8.8
People often mention about Pan Borneo Hotel Kota Kinabalu
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Room Space (7)
Distance to City Center (6)
Hotel Area (6)
Family Friendly (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
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Traveler Reviews Pan Borneo Hotel Kota Kinabalu
Number of reviews per page
20
40
Customer reviews
D***g
9.4
/10
Reviewed 2 day(s) ago
All good! The room was nice and comfortable for me. My home is near the hotel, but I decided to stay here because there was a water disruption in my area.
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RD
Reginald D.
Staycation
8.4
/10
Reviewed 2 week(s) ago
I asked for a room near the elevator, but was given the furthest one.
The shower hose was leaking.
The kettle on the water heater was broken.
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V***A
Staycation
10.0
/10
Reviewed 5 week(s) ago
worth to stay..
20min to city center.
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m***d
Staycation
9.1
/10
Reviewed 7 week(s) ago
clean, tidy and comfortable hotel.located on the main road
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M***r
Leisure
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly and helpful. The breakfast has many choices and is delicious.
1 people find it helpful
RR
Rohaya R.
8.2
/10
Reviewed 11 week(s) ago
I ordered a king room but when I arrived at the location, the king beds were sold out, the receptionist replaced it with a twin bed.. but the price remained the same, while in the app it was clear that twin beds were cheaper but the receptionist still gave the same price. If there was a compromise, I could cancel the king room and then take a twin bed.. but xpala at night when I checked in, my child was sleepy, sorry for the bad review
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1 people find it helpful
R***h
Staycation
10.0
/10
Reviewed 14 week(s) ago
Kids' favourite hotel.. Been here a few times.. ⭐⭐⭐⭐⭐👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you for your continuous support and for making us your family’s favourite choice. We’re truly delighted to welcome you back each time and look forward to hosting you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
E***y
8.4
/10
Reviewed 20 week(s) ago
I requested a dry towel, but none were given. The towel was wet because I had to use my own towel to bathe in the pool, and no towels were given until I checked out.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for sharing your experience. We apologize for the inconvenience regarding the provision of towels during your stay with us. We greatly appreciate this feedback and will pass it on to the team for improvement so that the same thing does not happen again. We look forward to welcoming you back with a better experience in the future.
Kind regards,
The Pan Borneo Hotel Kota Kinabalu Team
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F***a
Leisure
9.4
/10
Reviewed 23 week(s) ago
The hotel is clean and fragrant. The staff is very friendly. Highly recommended to stay and relax here.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your kind review. We are happy to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. We truly appreciate your support and look forward to welcoming you back in the future.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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M***D
Transit
10.0
/10
Reviewed 38 week(s) ago
It was great experience staying here 👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you so much for your kind review. We’re truly delighted that you had an enjoyable stay with us. Your feedback motivates our team to continue providing excellent service, and we look forward to welcoming you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
BS
Barbara S.
Staycation
9.4
/10
Reviewed 39 week(s) ago
The pool is only 1.2m, so it is children friendly. Near to eating places, self-serviced laundry, and airport. The price is reasonable, too.
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you for your kind review. We’re delighted to know you had a pleasant stay and found our facilities and location convenient. We truly appreciate your support and look forward to welcoming you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
N***i
Staycation
8.8
/10
Reviewed 45 week(s) ago
Very best recommended, clean hotel atmosphere, good and friendly workers
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your positive review. We are delighted to hear that you enjoyed the ambiance of our hotel and the warm hospitality from our team. We look forward to welcoming you back soon.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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S***h
Transit
8.8
/10
Reviewed 46 week(s) ago
nice hotel, only I understand from the staff about shuttle g epot, everything else is ok, will come for sure thq pan borneo hotel
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your review. We are happy to know that you were satisfied with your stay overall, and we apologize for the misunderstanding regarding the airport shuttle service. Your feedback is greatly appreciated and will help us in our improvement. We look forward to welcoming you back soon.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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Sabturiah B. S.
10.0
/10
Reviewed 46 week(s) ago
Best service. Spacious & comfortable room.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your positive review. We are happy to know that you were satisfied with our service and the comfort of our room. We look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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S***a
Staycation
10.0
/10
Reviewed 71 week(s) ago
cheap price exceptional quality
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1 people find it helpful
NEJ
8.5
/10
Reviewed 104 week(s) ago
My backup is to install Android TV.
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1 people find it helpful
ls
lena s.
9.4
/10
Reviewed 111 week(s) ago
Penginapan yang memuaskan hati terutama kolam renang. Anak-anak sangat sukakannya. Yang paling memuaskan hati kolam renang buka sehingga waktu malam. Kekurangan hanya parking tidak percuma perlu dibayar.
1 people find it helpful
NM
NMuzlinda M.
8.5
/10
Reviewed 161 week(s) ago
Love it 🥰. Staff so friendly and very nice. The room so awesome and beautiful.
1 people find it helpful
NM
NMuzlinda M.
8.5
/10
Reviewed 161 week(s) ago
Love it. Staff really friendly and nice 😊. The room is awesome 🤩. Will repeat again.
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RS
Rachel S.
9.4
/10
Reviewed 172 week(s) ago
Room was great. Clean. New furniture and all. Water is great.
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Number of reviews per page
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40
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