Overall Ratings & Reviews Hotel Monopoli

Traveloka (3,265)
Other sources (9)
8.4
Very Good
From 3,265 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.3

Meal

8.2

Location

8.6

Service and Facilites

8.4

People often mention about Hotel Monopoli
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Bedroom (45)
Staff Friendliness (42)
Distance to City Center (41)
Bathroom (41)
Ambiance (39)
Surroundings (38)
Room Space (36)
Accessibility (35)
Hotel Area (33)
Soundproof (25)
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Traveler Reviews Hotel Monopoli

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
I swear it's worth it, you have to try it.
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Verified Traveler
icon-Transit
Transit
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6.6
/10
Reviewed 5 day(s) ago
I've stayed there, and the parking fee is Rp 50,000, and then I park outside. My car is covered in cat feces. Other hotels in the same class have free parking, so this hotel is just out to make money. There's also an event going on in the lobby, and I'm on the second floor, and it's really noisy!
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K***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good! Recommended! You should stay here, but don't stay on Saturday because there are so many events on the rooftop.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The room was nice. My stay was accompanied by a smart TV. The vibe was good. But the water heater wasn't working, not hot at all, just a little warm. It was difficult in the morning. Not motorcycle-friendly. The parking was poor. It was narrow and had steps, and at night, I asked the security guard, who wasn't very friendly. "Yes, here, sir. Is that how it is? If you're next door, you have to pay." And when I took out my motorcycle, I had to pull it out myself. The security guard in the lobby just watched without offering any assistance.
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service and facilities are really great.
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A***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
The hot water was a long wait, and the valet parking facility was a bit of a stretch.
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Sinta
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The staff are friendly... The service is good... Only 1, for the bathroom, please renovate it again, it would be better to use a bright color, so it gives a luxurious impression, green looks dirty, especially if it is not well maintained.
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E***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Always lovely here, but the front security is really rude. Eww
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Had a pleasant experience while staying at Monopoli! I've been putting this on my staycation wishlist for a long time and I'm very satisfied :) Clean, fragrant & comfortable! Also the interior is really nice, I like it
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G***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel dengan tangga ikonik. It was good to be back, my second time staying here, same comfort.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you so much for your wonderful review and for choosing Hotel Monopoli Jakarta once again. We are truly delighted to welcome you back and even happier to know that your second stay was just as comfortable and enjoyable as the first. We're glad you enjoyed our iconic staircase—it has become one of the signature features of our hotel, and it's always a pleasure to know our guests appreciate it. Your kind words and excellent rating mean a great deal to our team. We look forward to welcoming you back for your third stay and creating another memorable experience with us. Warm regards, Hotel Monopoli Jakarta
R***o
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
The room smelled musty and the bed was not very clean.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize to hear that your stay did not meet your expectations, particularly regarding the room condition and cleanliness. Please accept our apologies for the unpleasant odor in the room and the cleanliness of the bed, as this is certainly not the standard we strive to provide. Your comments have been shared with our Housekeeping and Engineering teams for immediate review and corrective action to ensure a more comfortable experience for our future guests. We truly appreciate your valuable feedback and hope you will give Hotel Monopoli Jakarta another opportunity to provide you with a much better stay in the future. Warm regards, Hotel Monopoli Jakarta
K***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice service, great size, clean room and environment.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for your perfect 10/10 rating and for sharing your wonderful feedback. We are delighted to know that you were pleased with our friendly service, the spacious room, and the cleanliness of both the room and our hotel environment. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering the best possible hospitality. It was a pleasure having you stay with us, and we look forward to welcoming you back to Hotel Monopoli Jakarta for another memorable experience. Warm regards, Hotel Monopoli Jakarta
T***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is comfortable and strategically located on Jalan Kemang. Valet parking is available.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback and for giving us a great rating. We are delighted to know that you found our hotel comfortable and appreciated our strategic location in the heart of Kemang. It is always rewarding to hear that our guests enjoy the convenience of staying with us. We also appreciate your feedback regarding our valet parking service. Your comments are valuable to us and will be taken into consideration as we continue to improve the overall guest experience. Thank you once again for choosing Hotel Monopoli Jakarta. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Hotel Monopoli Jakarta
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
It was a memorable experience. I loved the room, and the design is truly one of a kind. The staff were helpful, attentive, and polite throughout our stay. The food was fantastic, and my son and I had a wonderful staycation. We thoroughly enjoyed our time and will definitely be back again.
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you were pleased with our friendly service, the spacious room, and the cleanliness of both the room and our hotel environment. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering the best possible hospitality. It was a pleasure having you stay with us, and we look forward to welcoming you back to Hotel Monopoli Jakarta for another memorable experience. Warm regards, Hotel Monopoli Jakarta
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The location is strategic and the room is clean. However, valet parking costs 50,000 Rupiah even though we stayed overnight. Breakfast is good, but if you ask for an omelet, you have to pay extra. Overall, good.
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2 people find it helpful
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Clean, comfort, and very beautiful architecture.
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
The only bad thing is that 2 of the 3 rooms I booked were not on time for check-in, so I could only check in at 3:30 PM, other than that it was fine.
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Rahmadani
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Comfortable, the hotel staff is friendly, everything is okay.
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Ayu P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The hotel is very nice and very comfortable.
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1 people find it helpful
R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I was enjoyed the staycation……………
1 people find it helpful
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