8.6
Very Good
From 5,376 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Aston Inn Tasikmalaya
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Staff Friendliness (67)
Bedroom (62)
Distance to City Center (58)
Ambiance (57)
Room Space (53)
Bathroom (53)
Hotel Area (49)
Accessibility (48)
Variety (46)
Taste (45)
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Traveler Reviews Aston Inn Tasikmalaya

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40
Customer reviews
G***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 day(s) ago
The rooms are clean, modern, and very comfortable. The location is strategically close to the city center and local culinary spots. The swimming pool is well-maintained and open until 9:00 PM. The hotel staff is very friendly and professional.
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R***y
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9.7
/10
Reviewed 5 day(s) ago
Great, strategic access, friendly staff.
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L***s
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10.0
/10
Reviewed 1 week(s) ago
Comfortable and clean hotel, if you go to Tasikmalaya, definitely stay here
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Accommodation's Reply
02 Oct 2025
Dear L***s, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
I***a
icon-Business
Business
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10.0
/10
Reviewed 1 week(s) ago
I've stayed here many times and it's nice, what's more, the food I ordered tastes amazing.
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Accommodation's Reply
02 Oct 2025
Dear I***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
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Anggia M. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice hotel for my staff, thank you
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Accommodation's Reply
02 Oct 2025
Dear Anggia M.N, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
G***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff service is very friendly and polite
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Accommodation's Reply
02 Oct 2025
Dear G***y, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Nice access, good price, wonderful experience. This is our 2nd time here and now we booked 2 rooms. If you can add a gym, then that will be perfect!
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear R***y, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Ludovikus M.
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Leisure
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5.7
/10
Reviewed 2 week(s) ago
*The room's AC was hot on the first day *The hand soap in the bathroom was EMPTY and had to be requested repeatedly *When there was a new owner, they were seen working *The hotel manager and staff refused to meet with guests who complained
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Accommodation's Reply
25 Sep 2025
Dear Mr. Ludovikus, Thank you for your time and feedback. We sincerely apologize for the inconvenience you experienced regarding the room's air conditioning, the availability of hand soap, and the perceived suboptimal service. This is certainly far from the standard of service we aspire to provide at Aston Inn Tasikmalaya. Your feedback is very meaningful to us and we have forwarded it to the relevant team for serious evaluation to prevent a similar incident from happening again. We are committed to continuously improving our service quality to provide a better stay experience in the future. We hope to have the opportunity to welcome you again and provide even more optimal service. Sincerely, Aston Inn Tasikmalaya
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m***d
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8.5
/10
Reviewed 2 week(s) ago
Breakfast has many choices, the place is clean.
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Accommodation's Reply
25 Sep 2025
Dear M***d, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
S***i
icon-Leisure
Leisure
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6.8
/10
Reviewed 2 week(s) ago
The available room is not the same as the room booked
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. S*i, Thank you for your feedback. We apologize for any inconvenience caused by the room type. After checking, we discovered that there was a discrepancy in the information provided by the Travel Agent, which caused the room listed to differ from your original reservation. However, we can inform you that we have adjusted the room according to your reservation to ensure it meets your needs and provides a comfortable stay. We greatly appreciate your understanding and hope your next experience with Aston Inn Tasikmalaya will be even more enjoyable. Sincerely, Aston Inn Tasikmalaya
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s***a
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10.0
/10
Reviewed 3 week(s) ago
Very comfortable for resting and working
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Accommodation's Reply
25 Sep 2025
Dear S***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
L***i
icon-Transit
Transit
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10.0
/10
Reviewed 3 week(s) ago
The room is clean, the environment is not noisy so it is comfortable to rest.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear L***i, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
too simple for an Aston class, is there an Inn? So it's not as luxurious as other Astons.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. D*i, Thank you for your feedback. Aston Inn is indeed different in concept from other Astons, as it is more aimed at hotels with a simple, practical, and comfortable design, but still prioritizes the typical Aston service and hospitality standards. Although not as luxurious as Aston in a higher class, we strive to provide a warm, clean, and pleasant stay experience for every guest. We really appreciate your feedback as evaluation material so that we can continue to improve the quality of our services. We hope to welcome you again in the future. Best regards, Aston Inn Tasikmalaya
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B***g
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
Nice hotel. Clean room. Nice breakfast.
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Accommodation's Reply
25 Sep 2025
Dear B***g, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Sean S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place was very good, as the service was too.
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Accommodation's Reply
25 Sep 2025
Dear Sean S, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Debby F. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
recommend for staycation with family & friends
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Debby F.S, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for a pleasant stay.
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Accommodation's Reply
25 Sep 2025
Dear Y***i, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Andreas
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel and strategic location.
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Accommodation's Reply
25 Sep 2025
Dear Andreas, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Good service, clean room, clean bathroom. Recommended
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear R***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
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Anggia M. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
My office staff stay here, they have no complaints, the staff is nice & friendly, the environment is close to everywhere.
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Accommodation's Reply
08 Aug 2025
Dear Anggia M. N, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Number of reviews per page
20
40