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Traveloka (240)

8.4

Very Good

From 240 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about TC Damhil UNG

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Accessibility (4)

Bedroom (4)

Distance to City Center (3)

Check-in/out Time (3)

Soundproof (3)

Surroundings (2)

Wifi (2)

Activity Option (2)

Ambiance (2)

Room Space (2)

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Traveler Reviews TC Damhil UNG

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Customer reviews

Handhy D.

8.5

/10

Reviewed 12 week(s) ago

It needs rejuvenation throughout the floor, both inside the rooms and on the walls, so that a fresh impression is radiated throughout the hotel.

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n***y

6.3

/10

Reviewed 12 week(s) ago

When I entered the room, the carpet smelled of dust... there were clumps of women's hair... and safety pins in the carpet... especially when I entered, the AC in 2 rooms had not been turned on yet

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Accommodation's Reply

22 Apr 2025

Good Afternoon Mrs. We are very sorry you experienced this with your order. We will immediately improve our processes based on your reviews. Hopefully we can provide even better results for your next order. Thank you for providing us with this information. Best Regard, UTC Damhil Hotel :)

N***r

9.1

/10

Reviewed 25 week(s) ago

The location is great and the bathroom is very clean, only the cleanliness of the room carpet could be more attention. But still comfortable😇

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Accommodation's Reply

23 Jan 2025

Good morning sir, thank you for the good review. Hopefully we can provide better results for your next order. Thank you for providing us with this information. Regards, UTC Damhil Hotel :)

sofyan p.

Staycation

6.6

/10

Reviewed 29 week(s) ago

Service is okay, friendly. But I think the price is not affordable with what I got. The room smells musty, the carpet is dirty, the sheets, blankets, mattresses are not suitable. All interiors need to be updated. The bathroom is not attractive. The point is it doesn't match. The condition of the room like that, it should be in the price range under 350 thousand. First and last time here.

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Accommodation's Reply

23 Jan 2025

Good morning Mr. Sofyan We are very sorry you experienced this with your order. We will immediately improve our processes based on your reviews. Hopefully we can provide even better results for your next order. Thank you for providing us with this information. Best Regard, UTC Damhil Hotel :)

n***a

6.5

/10

Reviewed 31 week(s) ago

Late check-in can be at 16.00, the room is dirty, pillow cases arrive after Isha

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3 people find it helpful

A***e

Business

8.8

/10

Reviewed 46 week(s) ago

Very very spacious room, depends on the person whether they'll like it or not. Wifi really good, room quite clean, friendly staff. There 's coffee shop and food stalls around the hotel.

1 people find it helpful

M***s

8.5

/10

Reviewed 46 week(s) ago

The hotel staff was friendly and helpful upon check-in.

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C***e

Business

8.0

/10

Reviewed 54 week(s) ago

Overall the staff is very friendly and helpful, but please pay attention to the cleanliness of the room, such as the corners of the room and windows need to be cleaned as well and the room equipment used by previous guests should be really clean before being used by other guests.

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2 people find it helpful

nur f.

Business

8.5

/10

Reviewed 55 week(s) ago

Actually the room is nice but it's a shame the bed wasn't paid attention to. Here the bed was broken but the right thing was to be replaced and the pillow wasn't replaced either, it smelled bad. Please check out all the bed linen. Pillowcases to be replaced. Also the towels for the floor must be changed every day.

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2 people find it helpful

Nurlina S.

10.0

/10

Reviewed 58 week(s) ago

The hotel staff was friendly and helpful upon check in.

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S***a

Leisure

8.2

/10

Reviewed 60 week(s) ago

You just need to pay attention to the condition of the AC because it is no longer too cold.

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2 people find it helpful

Fajrinda D.

8.5

/10

Reviewed 88 week(s) ago

I really enjoyed it. The rooms are nice and clean, the service is also very good.

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2 people find it helpful

Joppi R.

5.1

/10

Reviewed 110 week(s) ago

We were very unfortunate. Smelly bathroom with a clogged wash basin, and hot shower didn't work. With extra mosquitoes and spider web hanging off the ceiling. And look at the photos!

1 people find it helpful

Dwi W.

8.5

/10

Reviewed 150 week(s) ago

Good, cuman sedikit ada kamar mandi yang sebagiannya kurang bersih.

2 people find it helpful

Tri Elinda Rizki Kinanti

8.8

/10

Reviewed 153 week(s) ago

Friendly service and it seems that the carpet in the hotel hallway needs to be replaced.

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1 people find it helpful

Accommodation's Reply

23 Aug 2022

Dear Mrs. Tri Thank you for taking the time to rate TC Damhil UNG. Glad to serve you during your stay at UTC Damhil UNG. We really regret that we are not optimal in providing products and services to you, especially problems with cleanliness in the room. Management has well received your review. Our team will evaluate performance in order to further provide better products and services. We hope to see you again at TC Damhil UNG. Grace Kunte. Front Office Manager

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Yustina H.

8.8

/10

Reviewed 164 week(s) ago

The price is affordable, the rooms are spacious. The same price at the hotel next door only gets a very narrow room. Hehehe. It can really be used for quarantine to do work that needs to be free from distractions.

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2 people find it helpful

Accommodation's Reply

18 Jun 2022

Dear Mrs, Uchi, Thank you for taking the time to rate TC Damhil UNG. Glad to serve you during your stay at UTC Damhil UNG. Hopefully we can see you again in the near future. Greetings, Grace Kunte. Front Office Manager

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SOFYAN T.

Family

9.7

/10

Reviewed 287 week(s) ago

The hotel is comfortable for a family vacation.

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1 people find it helpful

Accommodation's Reply

06 Feb 2020

Dear Mr. Sofyan, Thank you for taking the time to give a rating to TC Damhil UNG. Glad to serve you and your family while staying at TC Damhil UNG. Hopefully we can meet you again in the near future. Greetings, Muhammad Sakti NR Front Office Manager

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Risna Bilontalo

Family

5.7

/10

Reviewed 289 week(s) ago

The location is less strategic, many other creatures in the floor area. 5. lack of cleanliness of the bed, lack of bathroom cleanliness. Service is okay.

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2 people find it helpful

Accommodation's Reply

15 Jan 2020

Dear Mrs. Risna, Thank you for taking the time to share your experience of staying at TC Damhil UNG. We are sorry that the maximum is not optimal in providing products and services to you, especially problems in cleanliness in the room. Management has received your review well. Our team will evaluate performance so that we can then provide better products and services. We hope to see you again at TC Damhil UNG. Best regards, Muhammad Sakti NR Front Office Manager

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Marcelinus A.

Family

9.7

/10

Reviewed 291 week(s) ago

The rooms are clean and spacious. Satisfying service from friendly staff. A strategic place behind the UNG campus and not far from the city center.

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2 people find it helpful

Accommodation's Reply

15 Jan 2020

Dear Mr. Marcelinus, Thank you for taking your time to share your stay at TC Damhil UNG. We are very happy because you are impressed with the service that we continue to maintain. Hopefully this good impression can bring you back to TC Damhil UNG Best regards, Muhammad Sakti NR Front Office Manager

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M FITRAH

Business

8.5

/10

Reviewed 302 week(s) ago

Pros:> Spacious bedroom> Spacious bathroom> Breakfast menu is quite varied> Friendly staff> Location close to cafe, alpha, indomart and the like. > Access near the highway> Warm water functions normally Weaknesses:> Shower position is not high enough so that when showering you have to get close to the shower> Day 3 stay overnight in Damhil get breakfast according to order> Day 2 and 3 can not be sendal hotel.

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