8.6
Very Good
From 4,717 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about FOX Hotel Pekanbaru
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Room Space (64)
Staff Friendliness (62)
Bedroom (58)
Ambiance (48)
Bathroom (48)
Distance to City Center (47)
Hotel Area (46)
Surroundings (43)
Check-in/out Time (43)
Accessibility (40)
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Traveler Reviews FOX Hotel Pekanbaru

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40
Customer reviews
P***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The surrounding area is busy and complete, close to the city.
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Thank you for your positive review and impressions of Fox Hotel Pekanbaru. We are pleased to learn that you enjoyed our strategic location, bustling location, and proximity to the city center and various amenities. Comfort and easy access are indeed among the advantages we offer to our guests. We hope to welcome you back soon for an even more enjoyable stay. Sincerely, Reza Satria Putra, Front Office Manager, Fox Hotel Pekanbaru
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Mei L.
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Leisure
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9.1
/10
Reviewed 1 week(s) ago
Good hotel. Will come back again
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Accommodation's Reply
24 Jul 2025
Dear Mei L Thank you for your kind words and for choosing to stay at FOX Hotel Pekanbaru! 😊 We’re delighted to hear that you had a pleasant and enjoyable stay with us. Your satisfaction is our greatest reward, and your positive feedback truly motivates our team to keep doing their best every day. We look forward to welcoming you back soon for another memorable experience. If there’s anything we can assist with on your next visit, please don’t hesitate to let us know. Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
Agoes w. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
strategic location, but the rate is too expensive,
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Accommodation's Reply
23 Jul 2025
Dear Agoes W Warm greetings from FOX Hotel Pekanbaru! Thank you for taking the time to share your experience and for your positive rating. We’re truly happy to know you enjoyed your stay with us. Your feedback about the pricing is well noted and appreciated — we continuously strive to provide the best value through quality service, comfortable rooms, and great facilities. We hope to have the pleasure of welcoming you again on your next visit to Pekanbaru. Don’t forget to check for our special promotions on Traveloka or through our official channels. Warm regards, Reza Satria Putra Front Office Manager
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Nursetyanty a. n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Love it here, it's also close to the mall and cinema, just a short walk away, the food is delicious, it's clean and tidy.
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Accommodation's Reply
23 Jul 2025
Dear Nursetyanty a.n Warm greetings from FOX Hotel Pekanbaru! Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Reza Satria Putra Front Office Manager
Rini
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
always stay at Fox every time I go to PKU
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Accommodation's Reply
23 Jul 2025
Dear Rini V. Warm greetings from FOX Hotel Pekanbaru! Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Reza Satria Putra Front Office Manager
Andi P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
it was very pleasant to stay here
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Accommodation's Reply
23 Jul 2025
Dear Andi.P Warm greetings from FOX Hotel Pekanbaru! Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Reza Satria Putra Front Office Manager
Agnes V. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was spacious and clean. The staff was very friendly, and the breakfast was delicious and varied. Highly recommended for a 4-star hotel at a reasonable price. 🔥🤩
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Accommodation's Reply
14 Jul 2025
Dear Ms Agnes Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fox Hotel Pekanbaru offers clean, comfortable rooms in a great location above Ciputra Seraya Mall. The staff is friendly, breakfast is enjoyable, and facilities like the rooftop pool and gym are a plus. Perfect for both business and leisure stays.
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Accommodation's Reply
14 Jul 2025
Dear Our Valued Guest Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fox Hotel Pekanbaru is a modern hotel located above Ciputra Seraya Mall, ideal for business or leisure stays. Guests love the clean rooms, friendly staff, and fun breakfast vibe. Facilities include a rooftop pool, gym, spa, and restaurant. Some mention minor issues like thin pillows or AC noise, but overall it’s a comfortable and strategic place to stay in the heart of the city.
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Accommodation's Reply
14 Jul 2025
Dear Ms Agnes Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
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Sylvia K. S.
icon-Staycation
Staycation
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9.1
/10
Reviewed 3 week(s) ago
It's really the best staycation here
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Accommodation's Reply
14 Jul 2025
Dear Ms Sylvia Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
tari r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Will come back here again God willing 🥰
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Accommodation's Reply
14 Jul 2025
Dear Ms Tari Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
s***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's a shame the room's AC isn't cold enough
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for staying with us at FOX Hotel Pekanbaru and for taking the time to share your feedback. We truly appreciate your positive comments, and we also sincerely apologize for the inconvenience you experienced with the air conditioning. Your comfort is very important to us, and we regret that we fell short in this area during your stay. Please be assured that our team has addressed this issue to prevent similar situations in the future. We are always working to improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back again soon for a more comfortable and pleasant stay. Warm regards, Reza Satria Putra Front Office Manager
BUN P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The service and facilities are quite good. Only the towels are a bit uncomfortable and a bit rough. There is no carpet on the room floor. It feels uncomfortable when going in and out of the bathroom.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr/Ms Bun P. Thank you for staying with us at FOX Hotel Pekanbaru and for taking the time to share your feedback. We truly appreciate your positive comments, and we also sincerely apologize for the inconvenience you experienced with the air conditioning. Your comfort is very important to us, and we regret that we fell short in this area during your stay. Please be assured that our team has addressed this issue to prevent similar situations in the future. We are always working to improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back again soon for a more comfortable and pleasant stay. Warm regards, Reza Satria Putra Front Office Manager
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Harris F.N Thank you so much for your 5-star rating and kind words! We're thrilled to know you had a wonderful stay with us at FOX Hotel Pekanbaru. Your satisfaction is our top priority, and it's always rewarding to hear that we were able to meet your expectations. We look forward to welcoming you back on your next visit to Pekanbaru. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Warm regards, Guest Relations Team
S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Check-in and Check out process is very fast. spacious room and view of Pekanbaru city. near mall and many dining options around the hotel. Hotel staff is very friendly...next time stay here again. thank you.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for staying with us at FOX Hotel Pekanbaru and for taking the time to share your feedback. We truly appreciate your positive comments, and we also sincerely apologize for the inconvenience you experienced with the air conditioning. Your comfort is very important to us, and we regret that we fell short in this area during your stay. Please be assured that our team has addressed this issue to prevent similar situations in the future. We are always working to improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back again soon for a more comfortable and pleasant stay. Warm regards, Reza Satria Putra Front Office Manager
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Toni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is my first time staying here and it's really worth it. The room is spacious (coincidentally the deluxe one), the view is directly to Pekanbaru city. The swimming pool is on the top floor so you can experience swimming with the highest view.
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2 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Toni A Thank you so much for your 5-star rating and kind words! We're thrilled to know you had a wonderful stay with us at FOX Hotel Pekanbaru. Your satisfaction is our top priority, and it's always rewarding to hear that we were able to meet your expectations. We look forward to welcoming you back on your next visit to Pekanbaru. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Warm regards, Guest Relations Team
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Rudy L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Good hotel that near with mall, the cleanliness of some spot was need to improve such as bathroom area.
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Accommodation's Reply
24 Jun 2025
Dear Rudy L Thank you so much for your kind words! We're thrilled to know you had a wonderful stay with us at FOX Hotel Pekanbaru. Your satisfaction is our top priority, and it's always rewarding to hear that we were able to meet your expectations. We look forward to welcoming you back on your next visit to Pekanbaru. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Warm regards, Guest Relations Team
X***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The receptionist was nice, not long-winded, check out didn't take long.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest Thank you for staying with us at FOX Hotel Pekanbaru and for taking the time to share your feedback. We truly appreciate your positive comments, and we also sincerely apologize for the inconvenience you experienced with the air conditioning. Your comfort is very important to us, and we regret that we fell short in this area during your stay. Please be assured that our team has addressed this issue to prevent similar situations in the future. We are always working to improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back again soon for a more comfortable and pleasant stay. Warm regards, Reza Satria Putra Front Office Manager
e***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Fox Harris accommodation is excellent, rooms are clean and spacious.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for sharing your wonderful experience at FOX Hotel Pekanbaru! We are very happy to know that you enjoyed your stay, especially the clean and comfortable room, friendly service, and our strategic location. Your kind words truly mean a lot to us and will be shared with our entire team. We are committed to providing the best service and ensuring every guest has a memorable stay. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager
Hasyim
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Favorite hotel, always come here. Awesome
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Accommodation's Reply
24 Jul 2025
Dear Hasyim Thank you for your kind words and for choosing to stay at FOX Hotel Pekanbaru! 😊 We’re delighted to hear that you had a pleasant and enjoyable stay with us. Your satisfaction is our greatest reward, and your positive feedback truly motivates our team to keep doing their best every day. We look forward to welcoming you back soon for another memorable experience. If there’s anything we can assist with on your next visit, please don’t hesitate to let us know. Warm regards, Reza Satria Putra Front Office Manager FOX Hotel Pekanbaru
Number of reviews per page
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