Overall Ratings & Reviews Jade Hotel and Suites

Good place to stay, will come back next time

The staff was unfriendly and not helpful I asked to change towel she insisted"hindi pwede"no matter how I explained. Ps lady staff sya around 6pm on the day I checked in. Thanks masisira kayo.

Amazing place, everything was nice and classy. Very ideal. Will definitely come back soon.

It's just the room that I booked should be having microwave but it's okay since they upgrade my 2 triple deluxe room into suites thank you

The staff was very freindly and very accomodating every free time with my family were always c. I at jade hotel maraming beses na kami d2 and never fail always enjoy with family hope we have discount card for nxt c. I recommended hotel

I really love the room, friendly staff and accessible. Although the wifi is not stable but its all fine.

maraming beses na aq ngbook sa jade hotel and suites always good staff very nice place and good staff but 1 request lng po sana me mat or rug sana s room para pg basa me pamunas plage n no need to call khit saglit lng irequest pg na ccheck in aq d2 always ubus tissue q n dala pamunas kasi gusto q clean ang room before we leave but over all rating good place and nice hindi nakakasawang balikbalikan

1. Was asked to pay an additional fee for my son even I already purchased an extra bed. They said an 8yr old is considered an adult as per hotel policy so I will let this slide. 2. Checked in and was given a key card that did not work when we tried to go in to our room! Had to wait for it to be manually unlocked. Worst experience we had. We are tired from all day of fun and just wanted to rest then this happens. 3. The bedroom was so small. When you try to close the door, there is barely enough room for you to squeeze in. The doors are not lapping on the door frame properly which makes it hard to close them. 4. Room is not that clean. Can see dirt on the cabinets and drawers. 5. Pool is nice during the night though and there are a lot of places to eat and a nearby convenience store too. Will not consider to rebook in the future. Would take my money somewhere else.

They charge you with everything you do and every visitor you have even if the visitors will not stay that long.

Location:👍🏻 Near fastfood, convenience store, grocery and events places. Facilities:🤏🏻 Rooms are okay. Pool is small. Room is clean. I just hope they regularly clean or vacuum their curtains. Breakfast:🤏🏻 Food is delicious however they don't offer brewed coffee for free drinks just juice. No options for American breakfast such as toast or pancake. Parking:👎🏻 I am lucky enough to get the last parking available. They just have few slots since there is an ongoing constructions and trucks occupy their parking spaces. Service and crew:👍🏻 All of them are super nice from guards, front desk, cook, housekeeping. One of the reason I will probably consider booking this hotel again is for their staff. Super nice! Management and owner should know. Others: since there is an ongoing construction please expect random noises.

the food was bad. the elevator has system maintenance so it does not work.

The room is cold (which is very good) and clean. Food is tasty. Unfortunately, pool was closed then due to ash fall. But the welcome drinks tastes good and refreshing. Good internet connection.

The room given to use at first was so close, don’t even have window or view. I requested to be transferred and it was grated but it took long as the room is still being cleaned, take note it’s already 3pm that time. You get what you pay for, nothing special or extravagant in this place.

When I opened the cabinet drawer, there are a lot of trash and floss handle. Lol 😂

Great experience. We would like to come back soon.

This accommodation has good location. but they overcharge clients, like for a stain on bed sheets for I have my period. it cost 800. so expensive. paying extra is okay with me but it is really much.

I called them through phone and ask them if the pool is available by the time of our stay and they told me that the pool is under renovation by july 28-31 . And I ask them if the pool is available on aug 3 and they told me that the pool is available from august 1 onwards so I expect that we can use the pool but unfortunately not . I am very disappointed 😡

Pool is under renovation not mention in their websites

Poor wifi. Waiters at the bar didn't entertain us so we left. Food needs improvement. Few choices in the Buffet area. No slippers inside the room.

Great experience! We had an early check-in (30 minutes earlier with no additional fee) We enjoy all the amenities and the free breakfast. For the wifi connection, there's a problem in the connection in the morning. Over all, great experience!