Jean P.

Leisure

9.4

/10

Reviewed 2 week(s) ago

First time in Jember, and I'm grateful to have stayed at this hotel. Thank you.

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Accommodation's Reply

09 Nov 2026

Thank you so much for choosing Hotel Karunia Jember as your accommodation. I'm happy to have been a part of your first experience in Jember. We hope your next visit will be even more enjoyable. We look forward to welcoming you back again. 😊🙏

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A***y

Leisure

8.7

/10

Reviewed 5 week(s) ago

Provide snacks, especially at night because it is quite far from the minimarket.

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Accommodation's Reply

09 Nov 2026

Thank you for your feedback and comments. We apologize for any inconvenience caused. Your feedback is very important to us. We will provide complimentary snacks for guests in the evening. Thank you for choosing Hotel Karunia Jember. We hope to welcome you back again.

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D***y

Business

8.5

/10

Reviewed 7 week(s) ago

In accordance with the price, the main goal if visiting children who study there, is to be closest to the student's campus.

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Accommodation's Reply

05 Oct 2026

Thank you for your review and rating! 😊 We are delighted that our hotel's location made your visit to Jember convenient. We hope you enjoyed your stay and we look forward to welcoming you back to Hotel Karunia Jember again.

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Hartono

10.0

/10

Reviewed 10 week(s) ago

Clean, friendly staff, will come again

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Accommodation's Reply

15 Sep 2026

Thank you so much for your excellent rating and review 😊 We are delighted to hear that you were impressed with the cleanliness and the service from our staff. We hope to welcome you back to Hotel Karunia Jember again.

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amir f.

6.6

/10

Reviewed 10 week(s) ago

I stayed in a deluxe room, the highest level of service at this hotel. There were three issues: 1. No drinking water provided. 2. No shampoo or toothbrush/toothpaste provided, only soap. 3. The pillows smelled like they hadn't been washed, so I used a towel as a pillowcase.

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1 people find it helpful

Accommodation's Reply

15 Sep 2026

Thank you for your review and feedback 🙏 We apologize for any inconvenience you may have experienced during your stay. Regarding the room amenities, we will immediately re-evaluate them to improve them in the future. Your feedback is very important to us in improving the quality of our service. We hope to provide you with a better experience on your next stay.

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M***i

Leisure

8.2

/10

Reviewed 10 week(s) ago

A fairly strategic hotel close to the STDIIS Jember campus

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Accommodation's Reply

15 Sep 2026

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S***e

Leisure

8.1

/10

Reviewed 12 week(s) ago

For the price, it's minimalist. It's good for a short break. It can get boring if you stay there for too long.

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Thank you for your review 🙏 We are glad you enjoyed your stay at Hotel Karunia. Your feedback is very valuable to us, as we continuously improve our facilities and comfort to make your future stays even better. We hope to welcome you back again 😊

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N***g

8.5

/10

Reviewed 12 week(s) ago

Thank God, I can accompany my children here. It's clean and comfortable.

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Accommodation's Reply

01 Sep 2026

Thank you so much for your wonderful review. We are delighted that Hotel Karunia was a comfortable place to stay for you and your family. We hope to welcome you back to Hotel Karunia again!

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N***g

8.5

/10

Reviewed 12 week(s) ago

Thank God, it's close to STDI Jember. Thank God, I can go to the STDI Jember mosque. The room is clean, with towels and soap provided. God willing, I'll stay here again when I visit my children.

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Accommodation's Reply

01 Sep 2026

Thank you for your review 🙏 We are delighted that our accommodations met your needs during your stay at Jember, especially regarding transportation to the university. We hope you and your family enjoyed your stay, and we look forward to welcoming you back again 😊

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I***n

8.2

/10

Reviewed 15 week(s) ago

Worth it for the price. The rooms are quite comfortable, but cleanliness could be improved. The location is a bit far from the city. The staff are friendly and helpful. It's worth a try if you're ever in Jember.

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2 people find it helpful

Accommodation's Reply

05 Aug 2026

Thank you for staying with us and for writing a review! 😊 We are delighted that you enjoyed your stay and that our team provided excellent service. Your feedback regarding cleanliness will be taken into consideration for future improvements. We hope to provide an even better experience on your next stay. We look forward to welcoming you back again! 😊🙏

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Resti R.

7.6

/10

Reviewed 15 week(s) ago

Blankets are not provided, pay 10 thousand if you want a blanket.

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Accommodation's Reply

05 Aug 2026

Thank you for your review and feedback. 😊 We apologize for the inconvenience regarding the blankets. We currently offer additional blankets at an extra cost, but we will use your feedback to improve our service in the future. We hope to remain your choice when you return for our services again. 🙏

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D***i

Staycation

10.0

/10

Reviewed 17 week(s) ago

Quite close to the children's cottage.

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Accommodation's Reply

22 Jul 2026

Thank you for your review. We are very grateful that you trusted us and chose to stay with us. We hope to welcome you back again in the future 😊

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Verified Traveler

10.0

/10

Reviewed 25 week(s) ago

The hotel staff were very helpful and friendly at check-in and check-out.

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Accommodation's Reply

11 Jun 2026

Thank you so much for your positive review 🙏 We are delighted to hear that you had a great experience with our staff. We will continue to strive to provide the best service. We hope to welcome you back again in the future 😊

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N***o

Transit

8.8

/10

Reviewed 32 week(s) ago

Great! I'll come back here again next time.

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3 people find it helpful

Accommodation's Reply

11 Jun 2026

Thank you for your review. We are very grateful that you trusted us and chose to stay with us. We hope to welcome you back again in the future 😊

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Rissa N.

Leisure

8.8

/10

Reviewed 32 week(s) ago

Suitable for waiting for children at STDI Jember Putri

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Accommodation's Reply

11 Jun 2026

Thank you for your review. We are very grateful that you trusted us and chose to stay with us. We hope to welcome you back again in the future 😊

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Aswan B. M.

8.5

/10

Reviewed 32 week(s) ago

Recommended hotel for staying... Good price and service

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1 people find it helpful

Accommodation's Reply

11 Jun 2026

Thank you for your kind review. We are glad to hear that you were satisfied with our prices and service. We hope to welcome you back again in the future 😊

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Aditya W. W.

8.2

/10

Reviewed 35 week(s) ago

Affordable price, not far from the city, not bad for staying overnight

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1 people find it helpful

Accommodation's Reply

11 Jun 2026

Thank you for your review. We are very grateful that you chose to stay with us. We hope to welcome you back again 😊

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Yugo P.

Business

9.4

/10

Reviewed 38 week(s) ago

Good service, affordable prices.

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1 people find it helpful

Accommodation's Reply

11 Jun 2026

Thank you for your kind review. We are glad to know that you were satisfied with our prices and service. We hope to welcome you back again soon! 😊

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M***d

8.5

/10

Reviewed 41 week(s) ago

The closest hotel to the STDI Imam Syafi'i Jember campus

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Accommodation's Reply

11 Jun 2026

Thank you for your review. We are very grateful that you trusted us and chose to stay with us. We hope to welcome you back again in the future 😊

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Deni A. P.

Business

10.0

/10

Reviewed 42 week(s) ago

good hotel, location strategis near from city of Jember and Alun Alun Jember. Hotel clean for sorounding area hotel and specially room.

1 people find it helpful

Accommodation's Reply

11 Jun 2026

Thank you for your review. We are very grateful that you trusted us and chose to stay with us. We hope to welcome you back again in the future 😊

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Karunia Hotel

Overall Ratings & Reviews Karunia Hotel

8.0

7.9

7.8

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8.0

Traveler Reviews Karunia Hotel