Overall Ratings & Reviews Hotel Labuan Point

Overall OK, need to upgrade certain things.

Dear hotel labuan point, unfortunately this hotel is a big disappointment due to the following: 1 - location wise. It's not walking distance if you want to grab nearby cafe, restaurants, mamak shops, and just for anything. The main building is located at parking lot infront of highway. Basically this hotel view is just parking lot from my window and houses. (more like a 2 star hotel) 2- room. (I stayed in a twin bed room) from the picture it looks spacious. BUT deceived when I entered the room. Space is limited my bed to the front table is small. Air conditioner is not cool even at 16°C (I was still sweating). The room smells stuffy, the bed is sticky?!?! Especially the blanket but they don't have new exchange when asked. Curtains. Was smelly. TOILET is neat, clean maybe. But smell!. Also I asked for extra key. They can't provide. So after leaving my room the room will be hot when I come back and it doesn't even cool. 3- hotel meal is expensive but mediocre. 4- service. Can I get at least a smile?! Or good positive attitude at the reception. Don't even get me started about the lobby. It is boring. HOT. Goodness gracious. Thank you but I have to say this is a 2 star hotel. Even that rate is out of my kindess.

Service excellent, staff also very nice. Love the breakfast buffet.

I would rate a 5 stars if not because I found that my money in wallet was stolen. There was a house keeping that I did not request. Realised it only when I am back to my hometown.

The worst hospitality and worst hotel that I have been go. Tha worst part is, I have to pay Rm 20 for 2,3 drop of blood that from my wounds, which is I cannot avoid. The reception should be ask me, if I'm OK or not before ask me to pay the penalty for 2,3 drop of blood., and also the breakfast not much choice.

Good service will come again for my next trip.

It 's a nice hotel will go again if come to Labuan the staff also friendly.

the accommodation just nice but very disappointed with Sahur buffet, the food was served cold.

The hotel is quite ok but the towels provided are tattered.

This hotel is perfect for stay in Labuan. Love the rooftop bar and also the breakfast provided was great & awesome! Definitely highly recommended as room and bathroom was also clean!

access card problem .... twice required

Nice room and amenities. Worth for money!

Staff friendly ☺ friendly.

highly recommend it to my family and friends.

The staff are friendly, the rooms are clean, the food is delicious and lots of choices.

Nice, food & view. New

Good place to stay: 1. Ample parking space. 2. Conducive room which is commensurate with the price. 3. Located close to mosque (for Muslims). 4. Nice and helpful reception staffs.

very quite and to far from shopping center

The accommodation is great for family. The room overall satisfying for family of 4. Will stay here again if visit Labuan later. 👍

Hotel is new and clean. Room is comfortable with good soundproofing. Hotel staffs are friendly and helpful. The Sky Cafe is a nice place to chill.