The hotel service is very excellent and the facilities are beyond my expectation. I really appreciate the staff, Steve, for helping me find my bag and send it for me to the airport. That's very important for me, thank you so much. I hope to stay again in this hotel next time I come to Hanoi.

Nice staff, good service, nearby Old Quarter.

The staff were lovely and friendly, but the hotel was in terrible condition! The rooms were cramped, barely big enough for a bed. The bathroom fixtures were rusty, and the damp, musty smell was unpleasant.

The location is very close to the mosque and halal food. Walking distance to the Old Quarter.

Friendly staff at the reception, arrived earlier than check-in time, allowed early check-in without additional charges, the room condition is clean and according to the photo, thank you for the service.

Thank you Anh making our experience better with your help. Rest of the stuff was also very friendly. Hotel location is very good. It is not most luxury hotel but good for the the price

Hotel location and price for the room are the best. Walking distance to everything. Friendly hotel staff makes it even better, especially receptionist Anh. Anh helped us book airport pickup and also answered all our questions. I would recommend this hotel to anyone. Room pictures show rooms better than they actually are, but for the price, it is hard to complain.

Staying at this hotel is a pleasure due to its proximity to the city's vibrant activities, including halal restaurants, cafes, and various food courts. The area around the hotel is bustling from dawn until dusk, as it's located in a busy business district. However, this very atmosphere is what makes it so appealing to some tourists who want to experience the pulse of city life firsthand.

When we first came, the receptionist was really nice. He brought our bags and was willing to change the size of the sandals as our request. The location is near flower shops, which is so beautiful.

The staff were enthusiastic and friendly, the room was a little smaller than the pictures on the website but it was clean.

Strategic location, city center, near Halal Food.

a horrible stay, the hotel is not good and the staff are not friendly

Enthusiastic staff. Clean hotel in the center of the old town.

The hotel is quite ok for those who like to stay in the old town. It's located next to the votive offerings stall.

The hotel staff is friendly, the bellboy is very helpful in taking you to your room, the room is ok, there is a balcony with a mountain view

The location is very convenient to travel around ancient town, but cleanliness is not up to my expectation. there're some ants on bed & humid smell

The double room is small enough, the bathroom is small and clean, the bed sheets are not clean, the TV signal is unstable, has a slightly damp smell, and the soundproofing is poor. Convenient location, the road to Hoan Kiem Lake is straight but a bit far. Friendly staff, but they took money from the customer's relatives who paid in advance on the app again without explanation, promised to refund when checking out but had to wait until the next morning, and there was no apology for the mistake. Convenient location, not too clean, reasonable price, okay to stay, poor customer service, not too satisfying experience.

Great location. Not too crowded area in the old quarter but close to everything and everywhere. The room, bed, and bathroom are clean although it is not spacious.

Clean room, friendly staff. However the soundproofing is not very good.

It was my first time in Hanoi and when I was looking for a hotel I saw that this hotel was close to a mosque and a halal food restaurant, so I didn't think twice and was immediately interested in staying here. Alhamdulillah, according to expectations, apart from the friendly staff, the location of the hotel is also close to a mosque and a halal food place. Oh yes, the hotel is small but comfortable. God willing, if I come here again, I want to stay at this hotel.