1. Family-style hotel, staying with the owner, more like a private house than a hotel. When entering the house, you have to take off your shoes and put on slippers before going up to your room. Because I didn't research carefully, if I had known in advance, I wouldn't have chosen to stay here.
2. The hotel did not deliver the room as booked. I booked a superior garden view but when I received it, the room was not the same as the photo described on traveloka, there was no garden view, the interior of the room was also not the same. My friend called to ask, the owner said that the room had been rented long-term and they had not checked out yet. After talking back and forth, the final solution was to reduce the room fee by 50k for us.
3. Poor room amenities, the bathroom did not have shampoo, shower gel, comb, ... towels had rust stains, the room was almost not soundproof, the guests outside talked very loudly, everyone inside the room could hear.
Of the 3 hotels booked on traveloka, the 2 hotels in Hue and Da Nang were good and this was the worst hotel. I will not come back.