8.6
Very Good
From 3,139 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Aston Banyuwangi Hotel & Conference Center
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Staff Friendliness (80)
Bedroom (77)
Distance to City Center (72)
Ambiance (64)
Hotel Area (64)
Bathroom (63)
Taste (57)
Room Space (53)
Accessibility (52)
Variety (49)
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Traveler Reviews Aston Banyuwangi Hotel & Conference Center

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40
Customer reviews
I Made D. P.
icon-Transit
Transit
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8.5
/10
Reviewed 21 hour(s) ago
I enjoyed my stay at Aston Banyuwangi (always transiting here on my way to Bali and back on my way to Java). It's centrally located, so it's easy to find food. The staff is friendly, the rooms are clean and comfortable, and the breakfast is delicious and varied.
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F***z
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
For business trips, the price is reasonable, the service is good, it's very close to BWI Kota Station, laundry facilities and all the necessities are near the hotel, and it's disabled friendly!
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Accommodation's Reply
01 Aug 2025
Dear Mr. F*z, Thank you very much for your positive review. We are pleased to know that our price is commensurate with the service you received, and that our location very close to Banyuwangi Kota Station makes your business trip easier. We are also proud to provide laundry facilities, complete local necessities, and a friendly environment for guests with disabilities. We hope you have a pleasant experience at Aston Banyuwangi Hotel & Conference Center. We look forward to your next visit! Best regards, Catur Rahmadi, S.M. General Manager
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W***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Comfortable and in the city center so it makes it easy to do activities and culinary
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Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. W*y, Thank you for your review and appreciation. We are very pleased to know that you felt comfortable during your stay and that our strategic location in the city center makes it easy to do activities and enjoy the surrounding culinary delights. We look forward to welcoming you back to Aston Banyuwangi Hotel & Conference Center. Warm regards, Catur Rahmadi, S.M. General Manager
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Izaac M. A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to the station, the price is also quite friendly.
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E***e
icon-Leisure
Leisure
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8.8
/10
Reviewed 2 week(s) ago
the staff are very friendly. the room is clean, sheets are clean and neat, but the bathroom little bit smells.
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l***l
icon-Transit
Transit
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8.4
/10
Reviewed 2 week(s) ago
food is not fresh. had a stomach ache
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I***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay at this hotel for a family vacation, located in the city center.
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Accommodation's Reply
18 Jul 2025
Dear I*a, Thank you very much for your positive review! We are very happy to know that you and your family enjoyed your stay at Aston Banyuwangi, especially with our strategic location in the city center. We hope you had a pleasant family vacation, and we look forward to your next visit! Best regards, Catur Rahmadi, S.M. General Manager
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daroe h.
icon-Business
Business
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9.7
/10
Reviewed 3 week(s) ago
Speedy check-in, very friendly staff especially waiters at breakfast. Have a good rest in comfortable bed.
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Accommodation's Reply
18 Jul 2025
Dear Bapak Daroe, Thank you very much for your kind words. We are delighted to hear that you experienced a speedy check-in, enjoyed the friendly service from our breakfast waiters, and had a comfortable rest in our beds. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back to ASTON Banyuwangi Hotel & Conference Center soon! Warm regards, Catur Rahmadi, S.M. General Manager
E***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Satisfactory, close to access to work visit places and easy to access to the city center area.
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Accommodation's Reply
18 Jul 2025
Dear E*o, Thank you very much for your positive review! We are very pleased to know that Aston Banyuwangi's location made it easy for you to access your work trip and the city center. We hope to continue being your convenient choice while in Banyuwangi. Best regards, Catur Rahmadi, S.M. General Manager
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P***u
icon-Leisure
Leisure
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9.7
/10
Reviewed 3 week(s) ago
The staff is friendly. The front office staff is friendly, Miss Della, if I'm not mistaken, hehe.
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Accommodation's Reply
18 Jul 2025
Dear P*u, Thank you so much for your positive review! We are delighted to hear that our staff, especially Della at the front desk, provided friendly service that made you feel at home. We will pass on your appreciation to Della—she will be delighted to hear it! We look forward to your next visit to Aston Banyuwangi. Best regards, Catur Rahmadi, S.M., General Manager
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S***l
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room is clean and comfortable, but a bit far from the city center if you want to leave the hotel on foot.
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Accommodation's Reply
18 Jul 2025
Dear S*l, Thank you for your review and feedback. We are pleased to know that you found our room clean and comfortable during your stay. Regarding location, we are located slightly outside the city center to provide a quieter and more comfortable atmosphere for our guests. However, we also provide shuttle services and transportation information to facilitate your mobility while in Banyuwangi. We hope to welcome you back to Aston Banyuwangi for a pleasant stay. Best regards, Catur Rahmadi, S.M. General Manager
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r***y
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 week(s) ago
Overall, it's okay. The staff are friendly and the room is clean. However, the family room is a bit cramped for 3 adults. The food is also delicious.
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Accommodation's Reply
18 Jul 2025
Dear Mr./Ms. r*y, Thank you very much for your review and feedback. We are pleased to know that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the quality of our food. We also noted your feedback regarding the size of the family room for 3 adults, and will take this into consideration in the future to provide better comfort for our guests. We hope to welcome you back to Aston Banyuwangi for an even more satisfying stay. Warm regards, Catur Rahmadi, S.M. General Manager
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Ellyani E.
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
Very enjoyable, delicious food, lots of choices.
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Accommodation's Reply
18 Jul 2025
Dear Ms. Ellyani, Thank you for your positive review! We're glad you enjoyed your stay at Aston Banyuwangi, especially with the diverse and delicious food options. We look forward to welcoming you back for another enjoyable experience! Best regards, Catur Rahmadi, S.M. General Manager
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Achmad F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable hotel, breakfast is also delicious and varied.
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Accommodation's Reply
18 Jul 2025
Dear Mr. Achmad, Thank you for this brief but very pleasant review! We are delighted to know that you felt comfortable during your stay at Aston Banyuwangi and enjoyed the variety and taste of our breakfast. Reviews like this motivate our team to continue maintaining the quality of our services and facilities. We look forward to your next visit. Best regards, Catur Rahmadi, S.M. General Manager
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Achmad F.
icon-Business
Business
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8.5
/10
Reviewed 3 week(s) ago
Comfortable hotel, breakfast is also delicious and varied.
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Accommodation's Reply
18 Jul 2025
Dear Mr. Achmad, Thank you for this brief but very pleasant review! We are delighted to know that you felt comfortable during your stay at Aston Banyuwangi and enjoyed the variety and taste of our breakfast. Reviews like this motivate our team to continue maintaining the quality of our services and facilities. We look forward to your next visit. Best regards, Catur Rahmadi, S.M. General Manager
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laila h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is friendly, the rooms are clean, and we've stayed here several times and have always been satisfied. Even though it's just a transit stop, we're always satisfied with our stays. Thank you for the service.
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Accommodation's Reply
18 Jul 2025
Dear Mrs. Laila, Thank you very much for your trust in choosing Aston Banyuwangi as your place to stay, even if it's just for transit. We are very happy to know that you are always satisfied with the cleanliness of our rooms and the friendliness of our staff. Reviews like this really encourage our entire team to continue to maintain the quality of service. We look forward to your next visit! Warm regards, Catur Rahmadi, S.M. General Manager
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maulani
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Aston always guarantees quality
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Accommodation's Reply
18 Jul 2025
Dear Mr./Ms. Maulani, Thank you very much for your trust and positive review! It's great to know that ASTON is always your choice because of the quality we maintain. Reviews like this motivate our entire team to continue providing the best service for every guest. We look forward to your next visit at Aston Banyuwangi! Best regards, Catur Rahmadi, S.M. General Manager
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l***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The others are good, but yesterday I ordered food that was a bit less fresh.
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Accommodation's Reply
18 Jul 2025
Dear l*l, Thank you for sharing your experience with Aston Banyuwangi. We are pleased to know that you were overall satisfied with our service and facilities. However, we also apologize for the unpleasant experience with the food you ordered. We greatly appreciate this feedback and will immediately forward it to the culinary team for evaluation and future improvements. We look forward to welcoming you back with an even more perfect experience on your next visit. Best regards, Catur Rahmadi, S.M. General Manager
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Dina H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Thanks to Aston Banyuwangi, I was chasing time to get to the hotel because I wanted to take an online exam, because I checked in early, my room was finally upgraded. I was so happy.
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Accommodation's Reply
18 Jul 2025
Dear Ms. Dina, Thank you so much for sharing your wonderful experience with Aston Banyuwangi! We are delighted to have been able to assist you during this crucial time. We are also delighted that you were happy with the early check-in and room upgrade—the satisfaction of guests like you is our happiness too. See you on your next visit! Best regards, Catur Rahmadi, S.M. General Manager
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margo w. p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfort and cleanliness are maintained, with a calm room atmosphere creating an extraordinary atmosphere of comfort.
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Accommodation's Reply
18 Jul 2025
Dear Mr. Margo, Thank you very much for your positive review. We are delighted to hear that you felt comfortable and enjoyed the tranquil atmosphere and cleanliness of your room during your stay at Aston Banyuwangi. Guest satisfaction is our top priority, and comments like this inspire our team to continue providing the best service. We look forward to welcoming you back for another enjoyable stay! Best regards, Catur Rahmadi, S.M. General Manager
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Number of reviews per page
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