Overall Ratings & Reviews Artemis Place Makati Hotel

I am a regular here at Artemis Place. The staff have always been very accommodating and the rooms are very comforting to stay in and clean. I have nothing negative to say about this hotel.

We loved our stay here. But, they should improve their wifi, I never got the chance to use their wifi, 2kbps? It won't do you any good. Bed is superb. A comforter and extra set of pillows would have been nicer.

Rooms are clean, friendly front desk (Via). Keep it up. We booked 2 rooms.

Spacious, clean and staff are so courteous, however, no wifi

Did not feel good, the blanket is too thin

Nice place clean and safe also good services from the staffs so keep it up and thanks to the management. God Bless.

Very nice place and staffs are good. Thanks for that. God bless and keep it up.

The rooms itself are new, cozy and quite spacious. However, they are very strict on the persons staying in the rooms. I understand that the hotel is smaller compare to high rise hotels, thus they can monitor all the people coming in and out. So they charge 300 per person exceeding the limit in the specific room. By the way, we booked two deluxe 1 bedroom, in their Facebook ad it says up to two persons maximum of four can stay per room. We thought 4 person can stay, but only two were allowed so we have to pay the two extra heads. We understand but they could have made a disclaimer about the extra person charge. Anyway, they advised to declare the extra people staying overnight (guests are allowed to stay up to 10PM only, beyond that applicable charges are imposed). So I declared 4 extra persons (in total, we were 8 adults, plus 2 kids below 7 yrs old). Upon check-out, they said there were 11 of us based on management's review of the CCTVs. So I contested it and requested to show us the CCTV records. The front desk staff showed the still shots of us. I reviewed and found out that I was counted twice, while my brother was counted thrice! (due to the change of outfit, they thought we were another persons) while they failed to capture my sister-in-law, so I said there was no picture of my sister in law and they should have added her to their count. In conclusion, the four extra people I originally declared were the only ones should be paid extra. They could have trusted me in the first place, which is kind of disappointing for me. In the end, I suggested they upgrade their CCTV to a more HD quality if they will continue doing the monitoring of guests. Or, they could have stamped and marked and listed and have the guests signed a form for a more accurate count. So that's our experience. We may not consider booking in Artemis in the near future, but if their service improves, who knows.

A great place for a staycation. The staff are all so nice. They will always greet you with a smile. There is no in house restaurant but Cash and Carry mall is just a stone's throw away. The room where we stayed is impressive. A great place with reasonable price too! :)

I checked in late at about 4AM already. The check in process was really fast and the lady at the front desk did great in her job, and she also took the initiative to ask me about their breakfast offer and was helpful enough to address all my inquiries. She understood how tired I was and considered my time of rest to be valuable. She told me everything I need to know about my stay there even before I ask her. The guard on duty was also helpful and well mannered. He immediately assisted me from the moment I got off the Grab car. The place is really nice and I am so happy to find it. I would share my pictures in my day 2 review. If I’m in Manila, I would definitely stay in here again. Everything is just perfect. No bad smell, no smudges , no moods , no noise,etc. It’s just what I need at that moment. I would highly recommend the place. Oh, yes, I forgot to mention, they do have an elevator (most hotels of their kinds doesn’t have it) so everything was easy even if I have heavy baggages with me. Everything is clean. My son would love this place and I’m excited to be back again. It was value for money. Thanks for Traveloka’s fast booking process as well. ;)

Very strict in terms of visitors compared to other 3 or 5-star hotels.

The hotel has a very nice room, spacious, well cleaned and budget friendly. I love the balcony and the long windows too. I'll definitely go back here.

Me and my parents loved the place. Will definitely come back.

Very clean. Service is excellent. Room is modern and functional.

Great place to stay at plus the staffs are super nice.