Overall Ratings & Reviews Sampaguita Suites JRG

Nice location, friendly staff. Old beds. May surot.

I'm OK with my room and I'm satisfied.

The staff who escorted me to my room was very fast and he did not help bring my backpack, towels + soap only given 1. not get mineral water. Thin blanket. AC sound very loud, very disturbing. The bedroom and bathroom are cramped. In the bathroom there is no clothes hanger. TV only has 1 local channel, no cable TV channels. Old hotel. Can not brush teeth + toothpaste + shampoo. thin and short towels. Requested php deposit 500 locations close to famous locations, walking distance to Sky Experience Adventure, Mango Square, Robinson Place Cebu, Fuente Osmena Circle. Fast wifi.

The employees have a nice room for its price and attentive.

Employees are not very accommodating. Area is not that clean.

Location wise, perfect! The only off for this place is their shower. Hopefully they can have an upgrade soon☺️✌🏻

old yet room and bathroom is clean

They have a very old ac that gives almost no coldness that give Some water leak on the floor. and the room they give is on the road side, can hear the Noise of the cars all night long..Location is very good though

This hotel has a good location. The staff were accommodating especially this one specific guard on post, I forgot his name, but, I really appreciate his action of making me feel at home with their hotel. Areas I'd like them to improve are their room illumination and policy on no shouting along the hallway and corridors especially near guest rooms. In addition, during check out, they need to anticipate that we will ask for official receipt, thus, they need to prepare it upon checking it out. I hope they could improve the next time around.

Not a bad place. Stayed many times. But charging for hot water. Lol. With so many options of hotels in the area you really want to loose a customer to make 5 peso on something that is offered free everywhere else. Stupidity

I called 3 days before my trip to ask if there's anyway I can check in early because I'm arriving at midnight. The one I talked to, Me-anne or someone, told me that I can just pay for the entire day instead (the whole day of Thursday) so that I can check in early. I confirmed again and again while I was talking to her and she said she would reserve the room. Upon my arrival, the one on duty checked and told me that there's no record of that conversation or my reservation and that there's no room available anymore. They didn't even bother to call the girl I talked to confirm - they're making it look like I was lying about talking and reserving the room on that day! Very unprofessional staff! They didn't even bother to help and refer other hotels that I can stay in because it's 2 in the morning already! Unprofessional, not at all accommodating! Plus I requested for a room with a large bed, not two single ones! But again, they said they do not have any room available with my request. This is why I booked earlier on, so that they will be prepared. The shower is not properly working as well. Not going to stay again in this place. Tip to other travelers: there's a lot more places near the circle that's highly recommended.

They showed us a room for 948 then when we booked the room, they gave a us a lower quality and completely different room.

Simple, clean, affordable place to stay

Stayed here last May 5, 2018 for 1 night. Service was good but there was a water interruption on that evening around 10pm till 4am I think. The room was clean but it needs to be renovated and the bedding should be replaced as well. The location is accessible to shopping malls and some tourist destination.

Not sartisfied. Aircon unit cant cool the room becoz air directed towards the doorway in a way may leaked thru the gaps bet the door and its jamb. Its toilet bowl flush was defective. Delayed Checkin at 2:40 pm.