Dear Valued Guest, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are committed to maintaining our high standards of "Count On Me Service" in order to fully meet our customers' expectations and satisfaction with our products and services. We apologize for any inconvenience you may experience during your stay regarding the completeness of bathroom amenities. For Deluxe rooms, we provide certain amenities such as combs, razors, and cotton pads upon guest request. However, we understand the importance of your comfort during your stay and will ensure that such requests are responded to promptly and appropriately in the future. Thank you for your valuable review and feedback, and we look forward to welcoming you back to our hotel. Sincerely, Wyndham Opi Palembang

Dear Mr. Baruddin T, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation for 4 nights. We are committed to continuously providing our "Count On Me Service" to ensure the utmost comfort and satisfaction for our guests. We apologize for the inconvenience you experienced regarding the smell emanating from the bathroom area, which clearly does not meet the comfort standards we strive for. Our engineering and housekeeping teams are currently investigating and performing repairs to ensure that the issue is resolved in a timely manner and does not recur. Thank you for your valuable feedback. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Wyndham Opi Palembang

Dear Mr. Jason E., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet our guests’ expectations and satisfaction with our products and services. We are also delighted that you enjoyed the beautiful view of the night lights from our hotel. Positive reviews like these mean a lot to us and it is a great encouragement for us to continue to provide the best experience for all our guests. Thank you for the review and we do hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Mr. Albert, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding our comfortable rooms, delicious food variety and direct access to Opi Mall. We are also glad that you felt comfortable in the relatively busy area around the hotel. For its location, which is quite far from the city center, we appreciate your feedback. We hope that the convenience of our hotel’s facilities and environment will continue to provide you with a pleasant stay. Thank you for your review and we hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Ms. Tasya T.S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our F&B staff and the quality of our food that you enjoyed. Positive feedback like this is the driving force behind our team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to maintaining our high standards of "Count On Me Service" to meet guest expectations and satisfaction with the best products and services from us. We apologize for any inconvenience caused, particularly regarding the unpleasant odor in the room, uncomfortable mattress, and unclean towels, which do not reflect the high standards of service and quality we strive for. We have forwarded your comments to our housekeeping and engineering teams for immediate follow-up action to ensure that this situation does not occur again in the future. We also appreciate your comments on the variety of food and the taste of the dishes, which you felt were not quite right. We have forwarded these comments to our kitchen team for evaluation and improvement. Thank you for your review and interest, we hope to have the opportunity to welcome you back again with an even better experience, just like your first visit. Sincerely, Wyndham Opi Palembang

Dear Mr. Rizky, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our high standards of "Count On Me Service" to meet the expectations and satisfaction of our guests with our products and services. We also appreciate your comments regarding the hotel's location which is quite far from the city center. We appreciate your comments and we hope that the facilities and comfort we provide will continue to provide you with a pleasant stay. Thank you for your review and we do hope that we will have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang

Dear Mr. Okta N, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay with us. We are committed to maintaining our “Count On Me Service” standard so that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our staff, the cleanliness of our rooms and the quality of our breakfast that you enjoyed. Positive feedback like this means a lot to us and it drives our team to continue to strive to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang

Dear Mr. Robbie S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you and your family enjoyed your stay at our hotel. We are committed to maintaining our high standards of "Count On Me Service" to meet our guests' expectations and satisfaction with our products and services. We are also delighted to know that our hotel's location near shopping malls and sports stadiums makes children's stays fun and worthwhile. Positive reviews like these mean a lot to us. Thank you for your review and we hope to have the opportunity to welcome you and your family back to our hotel again. Best regards, Wyndham Opi Palembang

Dear Mr. William, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted to hear that your first stay was smooth. We are committed to maintaining our high standards of "Count On Me Service" to ensure that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the comfort of our cool rooms and the friendliness of our receptionists. Positive feedback like this is the driving force behind our team to continue to strive for the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang

Dear Ms. Sabrina L., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay and that you had no issues during your stay at our hotel. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding the cleanliness of our rooms, the friendliness of our staff and especially your compliments to Lola from the front desk who was friendly and efficient. These comments mean a lot to us and drive our entire team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet our guests’ expectations and satisfaction with our products and services. We sincerely appreciate your positive comments about the friendly service from Khun Yogi. These comments mean a lot to us and are an encouragement to all our team to continue to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang

Dear Valued Guest, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to continuously providing our “Count On Me Service” to ensure the utmost comfort and satisfaction for all our guests. We apologize for the inconvenience you experienced in Room 817, particularly regarding the non-working fan, non-hot shower, and non-working exhibition space. These do not meet the comfort standards we strive for. We have forwarded your feedback to our engineering team for follow-up and immediate improvement to prevent any potential issues in the future. Thank you for your review and consideration, and we look forward to welcoming you back for an even more comfortable stay. Sincerely, Wyndham Opi Palembang

Dear Mr. Novi F., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We strive to maintain our “Count On Me Service” standard to meet the expectations and satisfaction of all our guests with our products and services. This includes our delicious food and the friendliness of our staffs, especially Ms. Rico and Ms. Lola, who were very helpful throughout your stay, making your stay even more memorable. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Mr. Apjunarsil, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly regarding our cleanliness, tidiness, and our service that met your expectations. We strive to maintain our “Count On Me Service” standards so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang

Dear Ms. Isa M., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly our comfort, cleanliness, and friendliness of our staff, which met your expectations. We strive to maintain our “Count On Me Service” standard, so that we can meet and exceed your expectations with our products and services. Thank you for your review, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang