[ Deact ]The Malibu Suites Balikpapan by Sissae Living

Explore [ Deact ]The Malibu Suites Balikpapan by Sissae Living
8.0
Very Good
From 2,847 reviews
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Cleanliness

7.8

Room Comfort

8.0

Meal

7.7

Location

8.4

Service and Facilites

7.8

People often mention about [ Deact ]The Malibu Suites Balikpapan by Sissae Living
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Ambiance (45)
Bedroom (45)
Bathroom (40)
Distance to City Center (37)
Staff Friendliness (34)
Accessibility (29)
Hotel Area (24)
Surroundings (19)
Room Space (19)
Family Friendly (18)
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Traveler Reviews [ Deact ]The Malibu Suites Balikpapan by Sissae Living

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40
Customer reviews
Verified Traveler
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5.4
/10
Reviewed 3 week(s) ago
The condition of the room's cleanliness is very worrying, many parts are also damaged.
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E***a
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6.0
/10
Reviewed 5 week(s) ago
I'm a bit disappointed, I've already reported that the room and living room are all hot. I feel short of breath in the apartment because the AC is useless. Luckily, there's a fan in the living room, but it only works a little, but the rest really makes me sweat like I'm in a sauna. I really can't stand it. I've reported to the receptionist that the main room's AC is hot, but it's still the same.
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I***A
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Leisure
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7.7
/10
Reviewed 6 week(s) ago
There is no option for breakfast, the curtains in the room are messy, there are holes in the ceiling, the paint is patchy, the cupboard glass is broken.
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R***y
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6.5
/10
Reviewed 6 week(s) ago
The cleaning staff seemed to never mop the floor, because their feet felt very dirty, and the toilet exhaust didn't work so the smell came into the room.
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R***y
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Leisure
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6.2
/10
Reviewed 6 week(s) ago
The condition of the unit is full of cockroaches, hopefully the cockroach problem can be resolved in the future
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Lya M.
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8.5
/10
Reviewed 7 week(s) ago
Quite comfortable and clean, good facilities.
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i***a
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Leisure
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8.0
/10
Reviewed 7 week(s) ago
dirty bathroom, clogged sink, leaking AC, refrigerator full of frost
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
It's really great to stay here. I will continue to do it again if I go to BPP.
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2 people find it helpful
D***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 8 week(s) ago
Dirty, smelly, it's unclear who was given a towel or a smelly and dirty foot mat. The sink leaked and overflowed onto the floor. There was no provision for anything like other apartments, not even drinking water. They said there was a balcony but it couldn't be opened, the reason being that you had to book a room with 3 bedrooms. If that's the case, why advertise a balcony? Booked for 3 nights but after one night I couldn't stand it and immediately checked out. Booked a 2 bedroom but the maximum allowed is 3 people. Not recommended for a holiday with family. Very disappointing
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R***t
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6.8
/10
Reviewed 8 week(s) ago
For the Dulux type room, the room facilities are very lacking, there is no electric stove and water heater, even though the equipment is listed there, for the plate holder, it would be better to replace it, it is badly rusted and still in use, the room condition is quite spacious, but the paint needs to be rejuvenated, with the price offered, in my opinion it is not worth it
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1 people find it helpful
H***i
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
very cool, great, great, friendly, clean, responsive,,
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1 people find it helpful
N***a
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Staycation
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8.5
/10
Reviewed 10 week(s) ago
Very happy to stay here, will definitely come back here again.
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S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very cool, comfortable in the middle of the city
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is comfortable, the atmosphere is calm.
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1 people find it helpful
F***i
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Staycation
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8.8
/10
Reviewed 17 week(s) ago
Spacious and clean rooms, and fast service from the hotel when we needed anything in the room. 👍 The location is very strategic in the middle of the city, so it's very easy to go out for food if you suddenly get hungry in the middle of the night. 😁 The room views are very pleasant, as you can see the ocean from the balcony or terrace. Every time I stay here, I always request a room on the upper floors with an ocean view, so I can watch the sunrise or sunset without having to go to the beach, and I can also watch people swimming, both morning and evening. ☺️ Anyway, I'm very satisfied every time I stay here. ☺️🫰
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1 people find it helpful
Azhar R. A.
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Business
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5.4
/10
Reviewed 18 week(s) ago
The bedroom paint is peeling, and the bathroom sink is clogged. A penalty of 15 million rupiah for changing the furniture will be announced upon check-in.
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4 people find it helpful
r***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 19 week(s) ago
The faucet is broken and won't cool. The room smells damp. The TV doesn't broadcast. There are no cooking utensils. There is only one frying pan. The pillows smell like someone's head using hair oil. The chairs are already bad. Cigarette butts are everywhere.
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2 people find it helpful
P***I
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Staycation
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9.4
/10
Reviewed 21 week(s) ago
The hotel staff is friendly and it is highly recommended.
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1 people find it helpful
D***a
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Leisure
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9.4
/10
Reviewed 22 week(s) ago
great, clean room, really like it
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1 people find it helpful
P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
In short, it's the best, comfortable
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3 people find it helpful
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