8.6
Very Good
From 171 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.2

Location

8.9

Service and Facilites

8.8

People often mention about The Cupid Hotel
All
Distance to City Center (10)
Accessibility (9)
Staff Friendliness (9)
Bedroom (9)
Surroundings (8)
Wifi (8)
Check-in/out Time (8)
Bathroom (8)
Ambiance (7)
Room Space (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Cupid Hotel

Number of reviews per page
20
40
Customer reviews
NORMAN L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Nothing more to say than a big thank you! Really enjoy and appreciate the hospitality given by everyone. Feeling safe and relaxed every time I’m back for a visit and stay in the property.
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Hi Norman, Thank you very much for your rating time and sharing our hospitality to the world. We're so happy to know that you had an excellent experience at Cupid hotel. We're hoping that to have another chance to welcome you back to Cupid hotel in near future. Have a great day!!!!
NORMAN L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Cuong the bellman has always gone above and beyond his job. Always ready to shelter his guests with an umbrella under any circumstances while waiting for their ride at the lobby. A true guest experience you don't get every day even with a 5-star property. Kudos and thank you.
1 people find it helpful
Accommodation's Reply
15 Apr 2025
Thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our staffs throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting Cupid Hotel! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!
NORMAN L.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Worth my time to pen down my thoughts and stays. Lisa's hospitality is exceptional. Thank you!
4 people find it helpful
Accommodation's Reply
15 Apr 2025
Thank you for choosing Cupid hotel as your destination and acknowledging the exceptional service provided by our staff. We are looking forward to welcome you back again. Have a great trip!
NORMAN L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
The photo tells you all! What you see is what you get! Awesome!👍👍👍
1 people find it helpful
Accommodation's Reply
01 Mar 2025
Thank you so much for your review! Your kind words about our hotel were truly a delight to read. We love making our guests feel warmly welcomed from the moment they arrive here at Cupid hotel. Please don't hesitate to let us know if there's anything we can do to make your next stay with us even more comfortable and relaxing. We hope you'll be back soon, and wish you safe travels!
NORMAN L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Staffs from front to back end ,they were very friendly and helpful in facilitating my queries.Other than the sound proofing wall of the room , I very much satisfied and pleased ! Highly recommended 👍👍
3 people find it helpful
Accommodation's Reply
01 Mar 2025
Thank you so much for your review! Your kind words about our hotel were truly a delight to read. We love making our guests feel warmly welcomed from the moment they arrive here at Cupid hotel. Please don't hesitate to let us know if there's anything we can do to make your next stay with us even more comfortable and relaxing. We hope you'll be back soon, and wish you safe travels!
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Very Good, overall enjoyable
Translated by Google Icon
See original
Find this review helpful?
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Friendly staff, easy check in process
Translated by Google Icon
See original
2 people find it helpful
M***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
A very comfortable place with nice ambiance
Find this review helpful?
T***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Room with many amenities, bathtub, sauna, projection screen + free Netflix, friendly and enthusiastic staff, convenient location for going out.
Translated by Google Icon
See original
2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Ok room, enthusiastic and friendly staff, only the noise insulation is not very good. It would be great if the hotel invests in installing a better noise canceling system.
Translated by Google Icon
See original
1 people find it helpful
Huy Huy
icon-origin-TRAVELOKA
8.8
/10
Reviewed 64 week(s) ago
Đep sach se thoang mat
1 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 69 week(s) ago
Nice place. Very good placw for relax.
Find this review helpful?
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Clean and airy lobby, modern clean rooms, high technology. Friendly and sociable staff.
Translated by Google Icon
See original
Find this review helpful?
Ha Thi T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Khách sạn đẹp, sạch sẽ, phòng ốc hiện đại sang trọng. Chắc chắn sẽ là lựa trọn trong các dịp tới của mình.
6 people find it helpful
Nguyễn Đ. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Rất ok . Tuyệt vời . 10đ . Nvien ok . Phòng ok . Máy chiếu ok . Người yêu ngon .
2 people find it helpful
Vu Mung
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
The room is clean and comfortable, the staff is very cute
Translated by Google Icon
See original
4 people find it helpful
pham q. t. d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 108 week(s) ago
The room is very nice, full facilities & equipment, in the city center. I am very happy with the reception, they are helpful and very nice. Extremely prefer this hotel for the couple 😍.
1 people find it helpful
Profile Picture
Alina v.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
Phòng ốc sạch sẽ thoải mái, có cái là nhân viên không dẫn lên phòng, có vẻ nhân viên phục vụ không được nhiệt tình, gần khách sạn có cái quán bar hơi ồn nha. Rất không hài lòng là. Vào buổi sáng 6h có người sửa phòng khoan đụt gì kế bên phòng không biết, phải nói là rất ồn luôn không ngủ được mấy tiếng đồng hồ, làm gì cũng phải để cho khách ngủ, buổi trưa làm không được hay sao, chán.
Read More
5 people find it helpful
Profile Picture
Cao Q. T. M.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 147 week(s) ago
Mình được xếp ở p101. U là trời. Cái máy xịt thơm ngoài hành lang cứ lâu lâu nó kêu xè xè làm cả đêm không ngủ được luôn . Cứ đang thiu thiu cái nó xè xè phát tỉnh luôn. Mới đầu mình còn tưởng cái gì, tưởng máy lạnh kêu hoá ra xuống hỏi thì máy xịt thơm hành lang. Làm mình đặt 2 đêm nhưng thôi trả phòng về luôn. Mất ngủ 🥲
8 people find it helpful
Long L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 147 week(s) ago
Khách sạn bố cục đẹp mặt, trang thiết bị, ánh sáng tuyệt vời, nhân viên vui bẻ, nhiệt tình tốt bụng. Đánh giá tuyệt vời nhất có thể! Tiếc là mình bận quá không chụp được ảnh
4 people find it helpful
Number of reviews per page
20
40