People often mention about Neo Borneo Singkawang Hotel
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Staff Friendliness (41)
Distance to City Center (36)
Ambiance (35)
Bedroom (35)
Bathroom (30)
Hotel Area (30)
Accessibility (29)
Surroundings (26)
Family Friendly (25)
Room Space (24)
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Traveler Reviews Neo Borneo Singkawang Hotel
Number of reviews per page
20
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40
Customer reviews
P***s
10.0
/10
Reviewed 1 week(s) ago
I highly recommend all of this hotel's services. I'll definitely stay here again next time. Best of luck with your business!
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L***n
Leisure
9.4
/10
Reviewed 3 week(s) ago
Good hotel, clean, kind staff. We can order fruit juice from their relatives' shop, nice juice... free delivery.
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jemi a. r.
Leisure
9.4
/10
Reviewed 7 week(s) ago
I stayed in room 218 for two nights. It was nice to have a bike rental for 30,000 Rupiah for two hours, which was enough for exploring downtown Singkawang in the morning. I chose a room that was a bit more spacious, so I felt comfortable.
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z***l
8.5
/10
Reviewed 7 week(s) ago
There is a better breakfast, especially for free.
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r***t
9.7
/10
Reviewed 7 week(s) ago
Close to everywhere, parking area, friendly staff, great.
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R***o
10.0
/10
Reviewed 9 week(s) ago
Close to the city center, the best
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Verified Traveler
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very interesting for family vacation
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E***s
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the standard rooms are great, and the AC is cold.
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d***h
Business
9.1
/10
Reviewed 12 week(s) ago
This hotel is clean and comfortable, and is strategically located close to the city center.
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Verified Traveler
Leisure
9.4
/10
Reviewed 13 week(s) ago
The hotel is nice, neat, and very comfortable, and it's also clean. There's a cafe next door, so it's a great place to hang out. Finding food is easy, and the service is very friendly.
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S***a
9.4
/10
Reviewed 15 week(s) ago
Great. For a cheap stay, this is a great option.
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b***l
Business
8.8
/10
Reviewed 17 week(s) ago
The hotel feels like it is in the middle of the city and on the main road
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Accommodation's Reply
19 Mar 2026
Thank you for staying at Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your stay comfortable. We welcome any feedback or suggestions and look forward to seeing you again.
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Verified Traveler
10.0
/10
Reviewed 17 week(s) ago
Location is definitely no doubt for this festival season. The room is clean, water supply is great too. The staff is very welcoming and ready to help too. Definitely will return if there is another visit to Singkawang.
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Accommodation's Reply
19 Mar 2026
Thank you for staying at Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your stay comfortable. We welcome any feedback or suggestions and look forward to seeing you again.
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Verified Traveler
9.4
/10
Reviewed 18 week(s) ago
The room is clean, cheap and also close to everywhere.
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Accommodation's Reply
19 Mar 2026
Thank you for staying at Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your stay comfortable. We welcome any feedback or suggestions and look forward to seeing you again.
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R***o
Business
6.0
/10
Reviewed 20 week(s) ago
The staff are unhelpful, often lying, and promising to help, but ultimately failing to do so. The location is difficult to find.
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t***g
Business
10.0
/10
Reviewed 22 week(s) ago
First time staying at this hotel, the staff is very friendly, the room is clean, the AC is cold, overall it is the best, if I go to Singkawang again I will stay at this hotel again.
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Accommodation's Reply
12 Feb 2026
Thank you for staying at Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your stay comfortable. We welcome your feedback and look forward to making improvements.
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D***i
Leisure
9.7
/10
Reviewed 22 week(s) ago
Hotel with good facilities and satisfactory service ✅
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Accommodation's Reply
12 Feb 2026
Thank you for staying at Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your stay comfortable. We welcome your feedback and look forward to making improvements.
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v***i
Staycation
8.5
/10
Reviewed 23 week(s) ago
all the staff are very friendly and the hotel is also clean.
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Accommodation's Reply
29 Jan 2026
Thank you for staying at Neo Borneo Hotel in Singawang. We hope our facilities and services provided a comfortable stay for you. We look forward to seeing you again soon.
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vb
vivi b.
Staycation
9.7
/10
Reviewed 23 week(s) ago
The hotel is clean and the service is all good.
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Accommodation's Reply
29 Jan 2026
Thank you for staying at Neo Borneo Hotel in Singawang. We hope our facilities and services provided a comfortable stay for you. We look forward to seeing you again soon.
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m***s
10.0
/10
Reviewed 26 week(s) ago
Clean, tidy, fragrant rooms, friendly staff, friendly service, easy access to the city center... Overall, the best stay here, you won't regret it. The price is worth it!!! It will be your favorite hotel if you vacation here.
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Accommodation's Reply
12 Jan 2026
Thank you for choosing Neo Borneo Singkawang Hotel. We hope the facilities and services we provided made your and your family's stay comfortable. We welcome any feedback and look forward to seeing you again soon.