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Midtown Xpress Balikpapan

Explore Midtown Xpress Balikpapan

Overall Ratings & Reviews Midtown Xpress Balikpapan

Traveloka (4,518)

Other sources (5)

8.6

Very Good

From 4,518 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Midtown Xpress Balikpapan

All

Distance to City Center (70)

Bedroom (66)

Staff Friendliness (61)

Ambiance (59)

Accessibility (55)

Check-in/out Time (55)

Taste (52)

Bathroom (51)

Hotel Area (51)

Wifi (50)

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Traveler Reviews Midtown Xpress Balikpapan

Number of reviews per page

20

40

Customer reviews

J***a

Staycation

10.0

/10

Reviewed 6 day(s) ago

I like it.. it's clean.. it's comfortable. I want to stay here again next time.

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F***a

10.0

/10

Reviewed 1 week(s) ago

Nice, the cleanest hotel in Balikpapan 🤍

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L***n

9.7

/10

Reviewed 1 week(s) ago

The staff are very welcoming to my daughter.

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Y***a

9.4

/10

Reviewed 2 week(s) ago

The food was delicious. The rooms weren't very comfortable because they weren't soundproof, and traffic noise was still present. As for the location, perhaps a roundabout could be built near the hotel entrance; the turnaround is too far.

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p***s

Transit

8.8

/10

Reviewed 2 week(s) ago

I feel uncomfortable when the SPA staff stands in front of the elevator.

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

Close to the mall, clean, comfortable.

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1 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

One-stop staycation 👍 Friendly staff, clean and fragrant rooms, hot and cold water with a powerful shower. In the city center, just a short walk to BSB 👍😀

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a***i

Staycation

8.5

/10

Reviewed 5 week(s) ago

Thank you for your second stay here. Close to the mall and great food vendors.

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Verified Traveler

9.7

/10

Reviewed 6 week(s) ago

Very comfortable. Although the first day we were given a smoking room and the room smelled of cigarettes, after moving in, the room was very comfortable.

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IM

Indah M.

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is very friendly and the rooms are comfortable.

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K***i

Leisure

10.0

/10

Reviewed 9 week(s) ago

Friendly staff, good food and close to a big mall.

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Y***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

Very comfortable to live with family. Parking is ample and the staff is friendly.

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n***r

9.4

/10

Reviewed 11 week(s) ago

I enjoyed my stay here. The staff were friendly. The room was comfortable, and the breakfast was delicious. It's close to the mall.

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NS

Nadya S.

Leisure

10.0

/10

Reviewed 12 week(s) ago

If you've stayed here before, the check-in process will be faster.

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D***s

8.8

/10

Reviewed 12 week(s) ago

good oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

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SM

SYAIFUL M.

Business

10.0

/10

Reviewed 12 week(s) ago

In terms of service, it is satisfactory.

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Accommodation's Reply

25 May 2026

Dear Mr. Saiful M, Sincerely yours from Midtown Express Balikpapan. Thank you for your review and rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Express Balikpapan again. Sincerely, Andy Lucia, Head Housekeeping.

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a***i

Staycation

10.0

/10

Reviewed 14 week(s) ago

The place is great for a staycation, hopefully in the future the parking area can be made more beautiful.

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Accommodation's Reply

21 May 2026

Dear Mr./Ms. A*i, Sincerely yours from Midtown Xpress Balikpapan. Thank you for your review and rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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R***i

Business

9.7

/10

Reviewed 14 week(s) ago

The staff is very friendly, it is highly recommended for accommodation choices from outside the city and is very, very close to the mall, so it is convenient to go everywhere, only that it would be even better if there was a free airport shuttle, considering the price is competitive with others, but overall it is good and recommended.

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1 people find it helpful

Accommodation's Reply

21 May 2026

Dear Mr./Ms. R*i, This is a message from Midtown Xpress Balikpapan. Thank you for your review and rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Thank you also for your feedback; we will discuss this with our management team. :) Sincerely, Midtown Xpress Balikpapan

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A***a

8.1

/10

Reviewed 16 week(s) ago

TV lacks Netflix, bed and bathroom are too small

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Accommodation's Reply

21 May 2026

Dear Ms./Mrs. A*a, This is a message from Midtown Xpress Balikpapan. Thank you for your review and rating. We will discuss your feedback with our management team. We are committed to providing you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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A***i

10.0

/10

Reviewed 19 week(s) ago

Friendly hotel staff and delicious food

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Accommodation's Reply

10 Apr 2026

Dear A*I, "Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide every guest with a comfortable and valuable experience, and we are pleased to know that we met your expectations. We look forward to welcoming you back again."

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Number of reviews per page

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40