8.5
Very Good
From 4,261 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Midtown Xpress Balikpapan
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Distance to City Center (43)
Bedroom (38)
Ambiance (34)
Accessibility (33)
Staff Friendliness (31)
Check-in/out Time (31)
Taste (31)
Wifi (30)
Bathroom (30)
Hotel Area (30)
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Traveler Reviews Midtown Xpress Balikpapan

Number of reviews per page
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40
Customer reviews
A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you for your hospitality.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, the hotel area is clean and comfortable.
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H***R
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice hotel. 👍👍👍 Clean & tidy room, good size close to shopping center.
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W***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Welcome to cozy staying in the middle of Balikpapan city. Atmosphere/Facilities: The hotel is not a 4 or 5 star hotel but it is still a worthy place because it is located in the middle of Balikpapan city. Food: Quite varied from the food serving session, both fruit, appetizers and main meals. Staff Assistance: Hotel staff are always friendly & greet when they pass by. Interesting Things: Close to everywhere because it is located in the middle of Balikpapan city and the parking lot is spacious and the environment is safe. Price: Quite competitive with a position near the city. Location: strategic hotel location, close to the city and shopping centers.
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Accommodation's Reply
05 May 2025
Dear Mr. W*e."Thank you for your review, Mr. W*e. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is a pleasure to know that we met your expectations. We look forward to welcoming you back.
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the room is clean.
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. S*a,"Thank you for your review. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back."
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Muhammad F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
First experience staying here, the staff is friendly and very helpful. The room is comfortable and the size is also sufficient. Got a small window facing the BSB mall building at least there is an outside view that can be seen. For the food, it tastes good even though the variations are not that many but it is still cooked well. Unfortunately, the room is not very soundproof so you can still hear other guests coming in and out of the room and knocking on the wall. The car park is also quite adequate. Overall, with an affordable price, I am quite satisfied staying here.
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Accommodation's Reply
05 May 2025
Dear Mr. / Mrs. Muhammad F, "Thank you for your review, Mr. / Mrs. Muhammad F. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is a pleasure to know that we met your expectations. We look forward to welcoming you back again."
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A***p
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Clean rooms, decent food for the price.
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Accommodation's Reply
05 May 2025
Dear Mr. / Mrs. A*p,"Thank you for your review, Mr. / Mrs. A*p. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back.
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Widya A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Always the first choice when staying with my husband.
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Accommodation's Reply
05 May 2025
Dear Mr. / Mrs. Widya A, "Thank you for your review, Mr. / Mrs. Widya A. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back."
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D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Recommended accommodation in Balikpapan with mid-range prices and good food.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr. / Mrs. D*s, "Thank you for your review, Mr. / Mrs. D*s. We are very happy to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
The elevator was broken, the person checking in was indifferent.
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1 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Mr./Mrs. M*d, Good afternoon Mr./Mrs. M*D "We are sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is very valuable to us, and we will use it to address the issues you have mentioned. We look forward to having the opportunity to improve your experience in the future."
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r***n
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The smell in the room is mixed, 2 unpleasant nights. Cured because the resto n coffee is open 24 hours
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1 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Mr./Mrs. R*n, Good afternoon Mr./Mrs. R*n "We are sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is very valuable to us, and we will use it to address the issues you have mentioned. We look forward to having the opportunity to improve your experience in the future."
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
So far so good for transit, maybe the hotel can improve the cleanness
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Accommodation's Reply
03 Apr 2025
Dear Mr./Mrs. A*a. Good Afternoon "Thank you for sharing your experience, Mr./Mrs.A*a. We are glad that you found our hotel to suit your needs. Your feedback motivates us to continue providing quality service. We look forward to seeing you again on your next visit!
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
First time trying it here, the staff are good and fast, check in time is flexible, if I go back to BPPN I will stay here again
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Accommodation's Reply
03 Mar 2025
"Thank you for your review Mr. / Mrs. R*i. We are very happy to hear that you enjoyed your stay at midtown xpress balikpapan. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back!"
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Andi N. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable, clean and friendly
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Accommodation's Reply
03 Mar 2025
"Thank you for your review Mr. / Mrs. Andi N. L. We are very happy to hear that you enjoyed your stay at Midtown Xpress Balikpapan. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back!"
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K***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 13 week(s) ago
I've ordered on the app, asked for a non-smoking room, because it was the weekend it wasn't available, as a result my child had a cough after staying there.
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Accommodation's Reply
03 Mar 2025
We are sorry to hear that your visit to*a did not meet your expectations. We. Appreciate your feedback and will review your comments to improve our service. We. Thank you for bringing this issue to our attention.
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linda r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Always a favorite place while in Balikpapan city because of the friendly service and cleanliness of the hotel rooms and also the standard prices.
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Accommodation's Reply
03 Mar 2025
"Thank you for your review, Mr./Mrs. Linda R! We are very happy to hear that you enjoyed your stay at Midtown Xpress Balikpapan. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back!
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M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
friendly staff and fast service
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Accommodation's Reply
03 Mar 2025
"Thank you for your review Mr. / Mrs. M*h! We are very happy to hear that you enjoyed your stay at midtown xpress balikpapan. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we met your expectations. We look forward to welcoming you back!
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R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
friendly staff, fast service, comfortable rooms
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J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The hotel have good access to airport, breakfast was okay, but one of the room I got have smoke odors. The staff can't give any switch room because it was weekend and have all the room booked
1 people find it helpful
muhamad j.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Worth it,. Close access, my flight was saved because the hotel staff team fulfilled our request to be woken up at 5 am, the breakfast was delicious,. The best lah
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Accommodation's Reply
24 Jan 2025
Dear Mr. and Mrs. Muhammad J,"Thank you for your review, Muhammad J. We are very happy to hear that you enjoyed your stay at Midtown Xpress Balikpapan. We strive to provide a comfortable and affordable experience for our guests, and it is great to know that we have met your expectations. We look forward to welcoming you back!"
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Number of reviews per page
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