Panbil Residence Serviced Apartment
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Overall Ratings & Reviews Panbil Residence Serviced Apartment
Traveloka (1,174)
Other sources (119)
8.6
Very Good
From 1,174 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.6
Service and Facilites
8.6
People often mention about Panbil Residence Serviced Apartment
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Ambiance (31)
Staff Friendliness (30)
Room Space (30)
Family Friendly (29)
Hotel Area (29)
Wifi (28)
Bathroom (27)
Bedroom (26)
Variety (25)
Distance to City Center (24)
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Traveler Reviews Panbil Residence Serviced Apartment
Number of reviews per page
20
40
Customer reviews
H***i
10.0
/10
Reviewed 2 week(s) ago
Everything is good, next time I will stay here again
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Accommodation's Reply
23 Dec 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
S***l
10.0
/10
Reviewed 3 week(s) ago
This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
AS
Aginta S.
Medical
9.4
/10
Reviewed 5 week(s) ago
Only a few housekeeping issues during my stay. Overall good.
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Accommodation's Reply
20 Nov 2025
Dear Mrs.Aginta S,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
JT
Jeorje T.
Leisure
9.4
/10
Reviewed 8 week(s) ago
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr.Jeorje T,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
Verified Traveler
Leisure
9.7
/10
Reviewed 9 week(s) ago
The staff are friendly and attentive, room is clean and bf spread is good, good for chilling
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Accommodation's Reply
27 Oct 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
Verified Traveler
Staycation
8.8
/10
Reviewed 11 week(s) ago
Super friendly staff.. the food is delicious but not very varied but overall it is good
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Accommodation's Reply
22 Oct 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
Verified Traveler
Staycation
10.0
/10
Reviewed 14 week(s) ago
Clean hotel and very suitable for families
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Accommodation's Reply
25 Sep 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
l***a
10.0
/10
Reviewed 14 week(s) ago
The view is nice, the room condition is neat.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
HS
Hardi S.
Leisure
10.0
/10
Reviewed 15 week(s) ago
Will staycation here again.. The view is very nice
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr.Hardi S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Y***m
Leisure
9.7
/10
Reviewed 16 week(s) ago
This place is very clean and suitable for a large group of people to stay.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
C***a
Business
10.0
/10
Reviewed 19 week(s) ago
All good and best place to stay
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Accommodation's Reply
19 Aug 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
SR
Shanti R. Y.
Staycation
8.5
/10
Reviewed 23 week(s) ago
The staff are nice, friendly, smiling.
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Accommodation's Reply
06 Aug 2025
Dear Mrs.Shanti R.Y,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
D***a
10.0
/10
Reviewed 25 week(s) ago
Very strategic location for those who want healing from the hustle and bustle of the city
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Accommodation's Reply
06 Aug 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
HR
Hui R.
Leisure
10.0
/10
Reviewed 28 week(s) ago
Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.
2 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Mr/s.Hui R, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
abdul
9.4
/10
Reviewed 30 week(s) ago
The best, especially the cleanliness
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Mr.Abdul W, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
F***y
9.4
/10
Reviewed 31 week(s) ago
The rooms are comfortable and clean, the breakfast menu is varied and delicious.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***O
Leisure
9.1
/10
Reviewed 32 week(s) ago
Good stay, will recommend. Generally quite clean, staff is friendly and helpful.
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Accommodation's Reply
06 Aug 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
Jamser S.
9.7
/10
Reviewed 34 week(s) ago
Friendly and helpful staff, clean environment, not too expensive prices, suitable for family stays or holidays,
See original
+5
2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Mr.Jamser S,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
SR
Shanti R. Y.
Staycation
10.0
/10
Reviewed 34 week(s) ago
Thanks to all staff. They have served me very friendly and well.
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Accommodation's Reply
06 Aug 2025
Dear Mrs.Shanti R.Y,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
V***e
9.7
/10
Reviewed 36 week(s) ago
Have stayed at Panbil Apartment twice. Always satisfying. Definitely recommended. The room is big, the facilities are good and the breakfast menu is varied. If I go to Batam, I will definitely stay at Panbil again.
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2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Guest,
Warmest Greeting From Panbil Residence Serviced Apartment,
On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future.
Warmest Regards,
Zulfikar Pulungan
Residence Manager
Number of reviews per page
20
40
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