Overall Ratings & Reviews Happy Suites at Knightsbridge Res Makati

Not satisfied! 2pm check in time 2:30 pm n kmi already enter but no kming acces so they were not allowed to leave the room without the acces card and key. We waited until we got him around 4:00 pm and yet the tv wasn't working and the wifi stop was working by 7 pm.and worst under renovation is the pool no swimming pool that's the reason why i still book because you advertised on pic already pool I know it is not included in the package but were willing to pay for extra and as seen on your post in pics there is a swimming pool. I thought that would be a perfect staycation for us but unfortunately it turns to worst staycation. Well im sorry I cannot recommend this host to my friends and family who love to staycation because I'm just embarrassed.

The 1st day when we checked in we wait for too long the receptionist said we need to wait our agent! how come we have an agent for our booking, is this real need an agent when you book a hotel, its unbelievable, after waiting too long, we go up to rest, we have another disaster again, the aircondition is dripping on top of the bed where we can sleep, we expected that on that night we can rest well but suddenly we slept at the floor, the internet is so slow and no hot water not recommended .

The room stings as it was next to rubbish room The check in time is super late when the check out time is at 11am

no proper host accommodate us.. only the cleaner of the unit. It takes too much time waiting at the lobby my toddler get tantrums because it's hot in lobby area.. the unit is ok its clean and neat but the bathroom door is unable to close and the AC has a water drops in the middle of the night.. as we leave the the unit no one approach us instead I texted them.

1. 1st room: The room is untidy, AC was not working, glass door disassembled in the shower room, WI-FI not connected. After several complaints and 2 hrs later they finally attended to our request, wherein they transferred us to the 58th floor. 2. 2nd room: The room was nice, AC was functioning well, there was WI-FI, but no free toiletries, no rags for the floor, at 3 am we we're awakened by the sound of water gushing out from the pipes of the kitchen sink. To make matters worse it smelled like septic waste. Called the lobby for the maintenance to clean up the mess but until 4:30 am no one came until the time we left. We are very disappointed! They don't check back for all what we need.

The room was clean and spacious, although there's only 1 floor mat and cleaning rags not provided. The television is small but WIFI is fast. The amenities of the condo is superb! The host was accommodating to all concerns and queries.

The place was okay but a bit disappointing as, it was stated that there was wifi, but as we got to the place there was no wifi, instructions were unclear and as I had to set up the wifi on my own, I could rate this place 3.5/5.0

Leaky aircon, poor customer service.

Great experience! We enjoyed our stay alone with the pool hehe plus nice view of the room and super clean room.

Our 1 day stay was nice. The place was great. But the TV cable signal is not working when it was given to us by the caretaker. We've informed the helpdesk/facility support, unfortunately they cannot fixed it. It's too late for us to enjoy our stay. Hope this will be prioritized by the management so that your future customer will get the satisfaction they deserved. 😂😔👍👏

Amenities are good. Game room just needs to have a working PS4 controller. Another thing is that there should be two room keys so as not to have difficulty if the room keys are surrendered by gamers at the Gaming Room.

Aircon not too cold. Complete kitchen utensils

Helpful staff welcomed us when we arrived. Big comfy room given to us.

Thank you Ate Angel for being so nice and accommodating, for always answering my texts promptly. Please also extend my thanks to your boss. Everything was hassle-free. The room was great and we enjoyed our stay. Surely won’t be the last time we will be booking this place!