H***g
6.3
/10
Reviewed 32 week(s) ago
Very dissatisfied with the service at this hotel. We booked 2 rooms, but the flight was delayed so we arrived late. The hotel did not call us back. When we arrived, they said that these 2 rooms had problems and were being repaired. Then they moved our family to a room with 2 beds. Very inconvenient. They said they would stay for the night. They would take that room back tomorrow afternoon. My family had something to do and had to leave early for Dong Nai, so when we returned late in the afternoon, the hotel still replied that we would move to the other room. They did not return the 2 rooms we had booked initially. We had to speak up. They then moved us to 2 other rooms on different floors.
Read More
See original
1 people find it helpful





