Traveloka (14)
7.9
Pleasant
From 14 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
6.8
Meal
8.1
Location
7.5
Service and Facilites
7.5
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Traveler Reviews The Kupid - Dalat No Single
Number of reviews per page
20
40
Customer reviews
NT
Ngo T. L.
5.7
/10
Reviewed 20 week(s) ago
The hotel has no refrigerator, no TV. The room is made of glass so it's super hot during the day. The facilities are old. The hot and cold water system is unstable. The toilet water is very weak. After using it, there is no water to flush. Not worth the money. I went on a holiday for 1 night for 2 million but the quality was so bad. I don't want to come back.
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3 people find it helpful
TN
Thu N.
8.7
/10
Reviewed 30 week(s) ago
The staff is enthusiastic and there is a convenient private cafe space, however the room has a slightly damp smell, so you should install a toilet hood and room fragrance.
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1 people find it helpful
N***n
Staycation
7.4
/10
Reviewed 52 week(s) ago
The room costs 1 million but is only 20m2. Very old, not like the picture. In the room there is only one bed, no tables or chairs or anything else. The room below the jaw floor lost signal. Not worth the price. Everyone weighs in.
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5 people find it helpful
MN
Mai N.
9.0
/10
Reviewed 154 week(s) ago
fully equipped rooms. I'm in room 204. My room also has a good view, stuck with the cafe on the opposite side of the house, so sometimes I'm afraid to open all the curtains when there are people in the room. The minus point is that my room is right on the stairs, when someone goes up and down the leaves are very noisy, I was woken up at 5 am by the sound of people walking quite annoyingly. Everything else from the service staff, the surrounding view is quite ok.
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13 people find it helpful
PH
Pham H. A.
5.8
/10
Reviewed 161 week(s) ago
Phòng không như review và video hình ảnh, phòng không đẹp, không có gì cả, view cũng không đẹp như hình ảnh video. Ngày nắng là bao nóng nực luôn. Gửi chìa khoá kêu lễ tân nói dọn phòng giúp mà cũng không thấy dọn gì luôn. Giá 1,5tr/ đêm mà phòng và dịch vụ quá tệ, quá thất vọng.
21 people find it helpful
Accommodation's Reply
28 May 2022
Thank you for supporting Kupid. We are very sorry that your experience was not as expected, maybe because of the confusion about the pictures of other rooms on fb, tiktok ... so when booking through the app, the room was not as expected. Because on the app, the house only sells 1 room, the only room that is posted on the app. The other rooms are booked through the holtine channel. Therefore affecting your experience, we look forward to assisting you on another occasion to choose the right room you want to book. Each room selling channel will have different types, so it is inevitable that there will be confusion about the image, I hope you understand because of the glass wall design, so there will be sunlight coming in, the house is trying to fix it in the near future. to.. Sincerely thank you.
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