8.6
Very Good
From 1,300 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.2

Location

8.6

Service and Facilites

8.6

People often mention about The Luxe Hotel Dalat
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Staff Friendliness (30)
Room Space (28)
Distance to City Center (27)
Bathroom (24)
Bedroom (22)
Hotel Area (21)
Check-in/out Time (18)
Ambiance (17)
Surroundings (16)
Accessibility (16)
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Traveler Reviews The Luxe Hotel Dalat

Number of reviews per page
20
40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 3 day(s) ago
Clean, beautiful, and new hotel. Valley view, very cozy room.
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Tu Duy N.
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Staycation
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9.7
/10
Reviewed 1 week(s) ago
Extremely friendly and helpful staff. Very satisfied.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Hello Mr. Duy, The Luxe Hotel Dalat would like to sincerely thank you and your family for choosing the hotel for your vacation. We are very happy to know that the efforts of all the hotel staff have been recognized by you. This is the motivation for all the hotel staff to continue to strive to improve the quality of service to all customers. Once again, thank you and your family for sharing your experience of your vacation at The Luxe Hotel Dalat. We hope that The Luxe Hotel Dalat will be your first choice every time you come to Dalat. Best regards, The Luxe Hotel team
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L***e
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8.2
/10
Reviewed 1 week(s) ago
Good, enthusiastic staff, the room is a bit hot
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Pham T. T. Q.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Friendly staff solve problems very reasonably & cutely, right at the front so it's really convenient to take a bus, I really like the hot and cold water system at the hotel, the water is strong and easy to adjust, if only the hotel had a pet service, it would be great 🩷 There are many restaurants near the hotel, walking is also convenient 💯
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3 people find it helpful
Accommodation's Reply
20 Sep 2025
Hello Ms. Quyen, The Luxe Hotel would like to sincerely thank you for choosing and taking the time to review the hotel Your and your family's satisfaction is our greatest joy. We hope to welcome you again in the near future with many more wonderful experiences! Best regards The Luxe Hotel Da Lat
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Nguyen T.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Before 11:00: We arrived and informed reception of our early arrival; they said they would notify us if a room became available sooner. 11:00–14:00: We waited in the lobby with around 10 other guests. 14:00: All other waiting guests were called to check in; we were not. Upon enquiry, the receptionist stated we had been overlooked. Separately, we hired a motorbike for two days at 120,000 per day. We returned the key at 07:00 on the last day, but at checkout, we were charged for two and a half days because the key was returned on the morning of the third day. We had not been informed of this policy. The receptionist said a night‑shift colleague had failed to inform us, but still required payment.
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2 people find it helpful
Accommodation's Reply
20 Sep 2025
Hello Thao, Thank you for taking the time to share your comments about the hotel. We are sorry that some of your experiences have not really satisfied you. Your and your family's opinions are a valuable basis for us to improve and perfect further. The hotel management team has reviewed the issues you raised and adjusted the working process to improve customer service quality. The Luxe Hotel Da Lat hopes to have the opportunity to serve your family better in the future. Best regards The Luxe Hotel Da Lat
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p***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Enthusiastic staff, clean and airy space
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Nguyễn T. T. T.
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
The room is clean and spacious, the staff cleans the room regularly, the staff is also cute and enthusiastic in helping my family book a car to go out. Very satisfied.
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2 people find it helpful
huyen m.
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9.7
/10
Reviewed 3 week(s) ago
My room here is very ok, the staff is friendly, enthusiastic, the hotel is clean and luxurious.
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2 people find it helpful
Y***Y
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Friendly and lovely staff, but the room still smells bad. I hope the hotel will fix it.
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N***n
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Ok. What I like most here is that it's very clean. The only thing is that the lights in the room are not arranged properly.
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1 people find it helpful
Tuyền T.
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9.4
/10
Reviewed 5 week(s) ago
The picture is exactly the same. The sales staff is very enthusiastic 🥰
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4 people find it helpful
LE TON B. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
3 days 2 nights here is quite ok. The room is airy, clean, few hotels I praise the bathroom but here I quite like the bathroom In general, I mainly went out to play so there was only 1 window view on a light rainy afternoon.
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4 people find it helpful
H***g
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Great! Will come back here again, not disappointed
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3 people find it helpful
T***ú
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean room, friendly and lovely staff
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1 people find it helpful
Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is conveniently located. It costs $2 to get to the market by taxi, or you can walk there if you want a bit of exercise. The room facilities were great—new, clean, and well-functioning. I heard about the disruption in hot water supply in other hotels, but it was not the case in The Luxe—hot water was always readily available. There was no air conditioner, but in fact, we didn't need one. The weather was cool enough during the daytime and cold enough at night, and the room was airy if we opened the window a bit. The price was so friendly when compared to the quality we enjoyed. We'll come back to this hotel the next time.
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1 people find it helpful
V***U
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
Room price is ok. Clean and beautiful. Crowded. Each car park is small when there is no parking space.
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+5
3 people find it helpful
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, nice room
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1 people find it helpful
M***i
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
Everything here is fine The bathroom is quite big and comfortable However, in my opinion, the design and lighting arrangement are not reasonable
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3 people find it helpful
L***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The hotel is located on the main road, very convenient for moving, new and clean rooms.
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7 people find it helpful
S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Staff ok, service ok, good product for the price
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1 people find it helpful
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