First, the receptionist wasn't there, really strange, there was no notification of how to check in, because all this time the professional inn must have a receptionist, so last night I was confused who had to tell who to check in, asked the security guard in the parking lot, he said he was directed to the receptionist , but to no avail, no one was there, finally called the apartment and was just told I had to tell the security guard on the B1 floor, even though I've been up and down looking for the receptionist, where the lift is too long because there are lots of floors. Second, the kitchen smells really bad, I don't know where, the cooking utensils are dirty, fortunately the sink is still clean, the kitchen lights are off, the bathroom is dirty, oh my god, I'm disgusted, I swear I want to take a shower, until I want to throw up, which smells too, but the water is smooth. Third, the pillow smells, the mattress also smells weird, but it looks clean, the air conditioner is normal, the cupboard is clean. Fourth, there is no lock on the unit door, helping to make sleep restless for fear of someone coming in, so they are only detained using the chair in the unit. Those are 4 big things that make me disappointed, I understand because the apartment is the only thing left to change, but the manager also has to re-check each room, especially regarding the cleanliness of the unit.