Dear T***n, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re truly happy to hear that you found our staff friendly and communicative. Providing warm, attentive, and helpful service is always our priority, and it means a lot to know that it made a good impression on you. Your feedback is very valuable to our team and motivates us to continue delivering the best experience possible. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear T***n, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re truly happy to hear that you found our staff friendly and communicative. Providing warm, attentive, and helpful service is always our priority, and it means a lot to know that it made a good impression on you. Your feedback is very valuable to our team and motivates us to continue delivering the best experience possible. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear R***r, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are truly delighted to know that you enjoyed the comfortable ambiance and our convenient location near the mall. It is also a pleasure to hear that your breakfast experience was made even more enjoyable with your favorite refreshing green juice, especially with the convenience of taking it away. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear A***n, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re delighted to hear that the room met your family’s needs. Providing a comfortable and enjoyable stay for families is always one of our top priorities. We truly appreciate your feedback and look forward to welcoming you and your family again in the future. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Sasongko W., Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our fast check-in and check-out process, as well as the spacious, cool, and soundproof room. It’s also great to know that you liked our breakfast. Thank you as well for your feedback regarding the breakfast variety. We truly appreciate your suggestion and will take it into consideration to further improve our menu selection and overall guest experience. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear h***a, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re delighted to hear that you enjoyed the wide variety of breakfast options and experienced our friendly service. Your satisfaction truly means a lot to us. We remain committed to providing the best stay and dining experience for all our guests. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear K***k Thank you for your wonderful review! We are truly happy to hear that you found our staff friendly and that you had such a great experience with us. Your kind words mean so much to our team and motivate us to keep delivering the best service possible. We look forward to welcoming you back again soon. Warm regards, Ho Wei Chan General Manager

Dear I***a, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re delighted to hear that you felt comfortable during your stay and enjoyed our strategic location with easy access to the mall and nearby attractions. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Ms. Sonia S. , Greetings from PO Hotel Semarang, Thank you very much for sharing your experience at PO Hotel Semarang. We are delighted to hear that our central city location and direct access to the mall made your holiday even more enjoyable, especially for the children. It is wonderful to know that this convenience added extra happiness to your family getaway. Your satisfaction is our greatest reward, and we look forward to welcoming you back on your next visit to Semarang. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear S***i, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that our hotel staff were friendly and very helpful during your check-in process, making your arrival smooth and comfortable. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear A***p, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found our hotel comfortable and appreciated our strategic location in the city center, conveniently located next to the mall. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear TOM X., Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the television that has not yet been upgraded and the hot water supply that did not meet your expectations. We understand how important in-room facilities are for a comfortable stay, and we regret that these issues affected your experience. Your feedback has been shared with our engineering team for immediate follow-up and improvement to ensure better facility performance in the future. We truly appreciate your positive note that other aspects of your stay were enjoyable. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear TOM X., Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We appreciate your positive comments regarding our strategic location next to Paragon Mall and the friendliness of our service team. At the same time, we sincerely apologize for the inconvenience caused by the television that has not yet been upgraded to a Smart TV, as well as the condition of some room facilities that did not meet your expectations. We understand how important it is for guests to feel comfortable and assured during their stay, and we regret that these matters caused concern. Your feedback has been shared with our engineering and housekeeping teams, and we are taking steps to ensure all room facilities are thoroughly inspected and clearly documented prior to guest arrival to prevent any misunderstanding in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear N***l, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found our room super comfortable, spacious, and clean, as well as enjoyed the variety of our breakfast selection. Your satisfaction is truly our greatest reward, and we sincerely appreciate your kind feedback. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear i***a, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We are pleased to hear that you enjoyed our friendly service, early check-in, strategic city center location connected to the mall, as well as our clean, spacious, and cozy rooms. Your positive feedback truly means a lot to our team. At the same time, we sincerely apologize for the inconvenience caused by the inconsistent information regarding extra bed pricing. We understand how important clear and accurate communication is, and we regret that this did not meet your expectations. Your feedback has been shared with our front office team to ensure better coordination and consistent information delivery moving forward. Regarding the kids play area, we truly appreciate your suggestion. Your input has been noted and will be taken into consideration as part of our future facility development. We appreciate your valuable feedback, as it helps us continuously improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Please feel free to reach out to us directly should you need any assistance. Best regards, Ho Wei Chan General Manager

Dear W***a, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience you experienced during your family stay, particularly regarding the bathtub drainage issue in both rooms, the waiting time at our restaurant due to limited seating capacity, and the cleanliness of the carpeted areas. We understand how important comfort and convenience are, especially when staying with family, and we truly regret that your experience did not meet your expectations. Your feedback has been shared with our engineering, housekeeping, and restaurant teams for immediate attention and improvement. We are taking the necessary steps to ensure room facilities are properly checked, cleanliness standards are enhanced, and guest flow during peak hours is better managed in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more seamless and comfortable stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear Guest, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience you experienced regarding the condition of the room, the leaking window, and the Wi-Fi connection issue on iOS devices. We understand how important a comfortable and well-functioning room is, and we truly regret that these issues affected your stay. Your feedback has been shared with our engineering and IT teams for immediate follow-up and corrective action. We are taking steps to ensure room facilities are properly maintained and that our Wi-Fi system is compatible and stable across all devices. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more seamless and pleasant stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear G***t, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to know that you found our hotel to be comfortable, with a spacious room, reasonable pricing, and friendly staff. Your kind feedback is truly appreciated and serves as great motivation for our entire team to continuously provide excellent service. We look forward to welcoming you back to PO Hotel Semarang on your next visit to Semarang. Should there be anything we can assist you with to make your future stay even more enjoyable, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Apryanto S., Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We appreciate your positive feedback and are pleased to know that overall you had a good experience and enjoyed our coffee. At the same time, we sincerely apologize that some of the food selections did not meet your taste preferences and that the chicken dish was not as tender as expected. We understand how important food quality and flavor are to our guests, and we regret any inconvenience this may have caused. Your feedback has been shared with our culinary team for further evaluation and improvement to ensure better consistency and quality in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more satisfying dining and staying experience on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear erwin f., Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found our hotel good and convenient, making it a nice choice for a family staycation. Your kind words truly motivate our team to continue providing comfortable experiences for our guests. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager