8.4
Very Good
From 1,646 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Luminor Hotel Banyuwangi By WH
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Staff Friendliness (50)
Bedroom (49)
Room Space (43)
Bathroom (39)
Ambiance (38)
Variety (37)
Distance to City Center (36)
Accessibility (36)
Taste (35)
Hotel Area (32)
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Traveler Reviews Luminor Hotel Banyuwangi By WH

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Customer reviews
Verified Traveler
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9.7
/10
Reviewed 3 day(s) ago
The hotel is clean, the staff is very friendly, and we even got a free room upgrade. The soundproofing still needs a little improvement. Overall, this hotel is very good.
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Accommodation's Reply
27 Sep 2025
Dear Our Value Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback regarding our building facilities that did not meet your expectations and we are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Tri N. S. W.
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8.5
/10
Reviewed 5 day(s) ago
Maximum safe and comfortable service
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Accommodation's Reply
27 Sep 2025
Dear Mr./Mrs. Tri N. S. W., Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
After returning from Tabuhan-Menjangan Island, coming here was absolutely a good idea and choice! We made the right choice. We arrived at the hotel wet and dirty, entered the room, and then entered the spacious bathroom. The staff was also very friendly.
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Accommodation's Reply
20 Sep 2025
Dear Our Value Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Verified Traveler
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Business
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9.4
/10
Reviewed 2 week(s) ago
The hotel is strategically located on the main road, just 3 km from Banyuwangi's town square. It has ample parking and spacious bedrooms.
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Accommodation's Reply
20 Sep 2025
Dear Our Value guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Rochmanu S.
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Business
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9.7
/10
Reviewed 2 week(s) ago
Typical Indonesian food menu, friendly hotel staff service.
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Accommodation's Reply
16 Sep 2025
Hello Mr./Ms. Rochmanu S, Thank you very much for your positive review. We are pleased to know that our Indonesian cuisine and the friendliness of our hotel staff have left a good impression on you. This feedback is an encouragement for us to continue to maintain the quality of our service and food. We look forward to welcoming you back to Luminor Hotel Banyuwangi. 🙏✨. Sincerely, Iza. Luminor Hotel Banyuwangi Management
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kadarmaning t. a.
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Transit
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10.0
/10
Reviewed 2 week(s) ago
The location is on a roadside near Ketapang Harbor. The staff is friendly and helpful. Breakfast is also delicious and available for takeout. The rooms are clean and comfortable.
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Accommodation's Reply
14 Sep 2025
Dear Mr./Mrs. Kadarmaning, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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zainudin j.
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. They called me right away if I lost something. The staff was very impressive. The breakfast was varied and delicious.
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Accommodation's Reply
14 Sep 2025
Dear Mr. Zainudin J., Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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G***f
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
The hotel is close to the harbor. The facilities are quite complete. The rooms are quite large.
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Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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e***y
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
everything is okay, just access is a bit far from the crowd
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1 people find it helpful
Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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W***a
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
It was a pleasant experience to stay for two nights at this hotel. The front desk is open 24 hours a day and very friendly. Perhaps a suggestion for the security staff when we arrived is that they were only at the post, not directing parking or helping cars out onto the road. The room was cool and tidy, and the lobby smelled wonderful upon entering. Although there are many stairs to the rooms and the restaurant, there is an elevator that can be used to access several floors. The toilets might need to be checked, as they didn't flush very well. This could be because there were many guests staying at the hotel. But one suggestion is to check the toilet's flow for a more comfortable stay. The breakfast menu is varied and delicious. It's quite convenient if you're visiting Banyuwangi for a few days or just transiting. It's certainly affordable with pretty good facilities and amenities. Oh yes, there's a free snack bar with delicious Banyuwangi specialties. Otherwise, the service is good, and hopefully, management will maintain it.
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Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Jacqualine D. P.
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10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, good cleanliness, delicious food and variety.
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Accommodation's Reply
14 Sep 2025
Dear Mr./Mrs. Jacqualine D. P, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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y***p
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Business
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the hotel is clean, and the check-in service is fast.
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Accommodation's Reply
08 Sep 2025
Hello Sir/Madam, Thank you very much for your positive review. We are pleased to know that you were satisfied with our room, quality of sleep, and breakfast. This review motivates us to continue improving our service. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Sincerely, Luminor Hotel Banyuwangi Management
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P***t
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10.0
/10
Reviewed 5 week(s) ago
The best thing is to come back later.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Our Best Value Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Rozilah D. m.
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10.0
/10
Reviewed 9 week(s) ago
GOOD JOB, friendly staff, clean, comfortable, fragrant hotel, next time to BWI must go to Luminor again, because yesterday I couldn't check in on time due to traffic jams on the way. So I couldn't enjoy Luminor's facilities to the fullest. Thanks Luminor amazing
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Accommodation's Reply
02 Aug 2025
Dear Mr. Rozilah, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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F***i
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10.0
/10
Reviewed 10 week(s) ago
Comfortable, close to the harbor and the staff are all friendly.
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Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Muzzammil
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Leisure
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8.8
/10
Reviewed 11 week(s) ago
Overall, it's okay for a night's rest after a day exploring Banyuwangi. It's well worth the price.
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Accommodation's Reply
17 Jul 2025
Hello Mr./Ms. Muzzammil, Thank you very much for your positive review and for choosing Luminor Hotel Banyuwangi as your place to stay. We are very happy to know that you felt comfortable with the cleanliness of your room and enjoyed the food we served. Reviews like this really encourage our entire team to continue providing the best service. We look forward to welcoming you back on your next visit. See you again! Best regards, Iza, Front Office Manager
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M***s
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Business
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9.4
/10
Reviewed 12 week(s) ago
Friendly service/staff and a nice hotel to stay.
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Accommodation's Reply
13 Jul 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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A***e
icon-Business
Business
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8.5
/10
Reviewed 12 week(s) ago
The room was clean, the food was delicious! I felt completely at ease from the moment I walked in—the room was clean, tidy, and smelled great. The food was also incredibly delicious, making me feel right at home! I absolutely loved it, and I'll definitely be back if I get the chance. ❤️
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Accommodation's Reply
11 Jul 2025
Hello Sir/Madam, Thank you very much for your positive review and for choosing Luminor Hotel Banyuwangi as your place to stay. We are very happy to know that you felt comfortable with the cleanliness of your room and enjoyed the food we served. Reviews like this really encourage our entire team to continue providing the best service. We look forward to welcoming you back on your next visit. See you again! Sincerely, Iza, Front Office Manager
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l***l
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Transit
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8.1
/10
Reviewed 12 week(s) ago
The room is a bit small. The bathroom is also a bit small.
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Accommodation's Reply
09 Jul 2025
Hello Sir/Madam, Thank you for staying at Luminor Hotel Banyuwangi and for your review. We apologize if the room and bathroom size did not meet your expectations. This feedback will be taken into consideration in improving our facilities and guest comfort. We hope to have the opportunity to welcome you back for an even better experience. Best regards, Iza, Front Office Manager
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J***a
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Transit
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9.3
/10
Reviewed 14 week(s) ago
Everything was great with two notes, there's pee smell from the bathroom. I know it's has been cleaned up, because the room is pristine clean bathroom is clean as well. But it seems like the smell coming from the drainage. Probably other guests might be peeing in the shower :( It's gone after splashing with some waters but the smell come back again after some time. Would be great if you can do something about it. The wall doesn't seems to be soundproof, as I can hear quite loud chatter from other room.
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Accommodation's Reply
28 Jun 2025
Dear Our Valued Guest , Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your time to share your review of our Hotel. We apologize for the less than satisfactory stay experience. We are very happy to receive your feedback and we are committed to always providing better service for your next visit. We greatly hope to be able to welcome you back to Luminor Hotel Banyuwangi. Warm regards,. Ferdian Indrayana. General Manager
Number of reviews per page
20
40