Swiss-Belhotel Pangkalpinang

Explore Swiss-Belhotel Pangkalpinang
8.7
Very Good
From 2,052 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Swiss-Belhotel Pangkalpinang
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Staff Friendliness (63)
Distance to City Center (59)
Room Space (52)
Bedroom (52)
Bathroom (47)
Ambiance (43)
Accessibility (41)
Surroundings (38)
Wifi (37)
Hotel Area (35)
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Traveler Reviews Swiss-Belhotel Pangkalpinang

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40
Customer reviews
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff was friendly and helpful! The location was perfect.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mrs. Elisa Putri, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel, especially to our strategic location, service and hospitality that you mentioned. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, quick check-in. Centrally located hotel close to the town square. Delicious breakfast.
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Accommodation's Reply
08 Jun 2026
Dear Our Valued Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang. Thank you for your kind rating and review for our hotel, especially to our strategic location, service, check-in process and hospitality that you mentioned. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Staying here is okay too, good.
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Accommodation's Reply
02 Jun 2026
Dear Mr. Randy Wijaya, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff was friendly! The service was great. We had a pleasant stay.
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Accommodation's Reply
25 May 2026
Dear Our Valued Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel, especially for our staffs' service and hospitality. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff was helpful and the service was good. I had a pleasant stay. Thank you!
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Accommodation's Reply
25 May 2026
Dear Our Valued Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel, especially for our service and hospitality. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
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CORRY N. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Highly recommended at the Swiss-Bel Hotel, clean, comfortable, friendly service.
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Accommodation's Reply
25 May 2026
Dear Our Valued Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel, especially for our cleanliness, service and hospitality. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very pleasant, clean, friendly service.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Our Valued Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang Thank you for your kind rating and review for our hotel, especially for our service and hospitality. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Visit our website for more detailed information. Best Regards, Yohana Risa Front Office Manager
Naila N. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The service is very good, the room is also comfortable, and thank you, Mas Hengky, for your service ✨
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Accommodation's Reply
05 May 2026
Dear Mrs Naila, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
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Rendy J. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
HK Vikry is cool, polite, cleans the room well, neat, definitely okay
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Accommodation's Reply
05 May 2026
Dear Mr Rendy, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
Tjoeng D. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The location is strategic, in the city center, close to everything. Affordable prices via the app.
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Accommodation's Reply
10 Apr 2026
Dear Mr Tjoeng, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
Y***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
The 8th floor is dirty, sorry, the carpet is dusty from the elevator exit to the room, the hallway lights are dark at 3-5 pm when we enter and exit the room. The room lights are also very dim, after staying 1 night there was a problem with the door access, the battery was broken and had to be replaced, finally moved to the 11th floor, I thought I got an upgrade room, but it turned out to be the same type, the only difference is that the 11th floor room is brighter and cleaner, even though the entire hallway is without carpet. Strategic location in the city center. The food is actually quite good, there are many traditional specialties, but in the area of juice bottles, herbal medicines, cakes, fruits there are lots of small flying bugs 😥 I didn't take them... Please pay attention 🙏
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Accommodation's Reply
05 May 2026
Dear Our Beloved Guest Warmest greeting from Swiss-Belhotel Pangkalpinang. Thank you for taking the time to review us on google. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the unsatisfactory service from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Swiss-Belhotel Pangkalpinang. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Very good, very nice, and very recommended
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Accommodation's Reply
04 Apr 2026
Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
M***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The room is nice. I'll be checking in here often when I visit here.
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Accommodation's Reply
04 Apr 2026
Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
Queenta A. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
A good hotel option in the city center with a strategic location. The room is spacious, the staff are friendly—overall, all good. Unfortunately, the room is not very soundproof, but it’s still okay and not too disturbing.
1 people find it helpful
Accommodation's Reply
04 Apr 2026
Dear Queenta A Mr/s, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly and very helpful.
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Accommodation's Reply
04 Apr 2026
Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
Yeyen
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Initially, I was given a room with a broken AC and a broken mini fridge. I then asked for a room change. Finally, I was given a room change. The service was good and the response was fast. This is a luxurious and comfortable hotel.
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Accommodation's Reply
04 Apr 2026
Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Strategic location, varied breakfast menu, friendly staff, good service
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Accommodation's Reply
04 Apr 2026
Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Highly recommended, the hotel is comfortable, spacious, clean, the service is good, the staff are friendly.
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Accommodation's Reply
04 Mar 2026
Dear Our Beloved Guest Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
All good and recommended, near the city center.
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Accommodation's Reply
04 Mar 2026
Dear Our Beloved Guest Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It's a cozy place to bring children. It's affordable and has adequate hygiene facilities.
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Accommodation's Reply
04 Mar 2026
Dear Our Beloved Guest Warmest greeting from Swiss-Belhotel Pangkalpinang. We are delighted to learn that you enjoyed your stay at our hotel. Hopefully your wonderful experience will lead you back to Swiss-Belhotel Pangkalpinang on your next visit. Please also ensure that you have enrolled to our loyalty member program, the Swiss-Belexecutive (SBEC), to receive instant discounts of start from 10% up to 35% on accommodations, food, and beverages at all Swiss-Belhotel International properties worldwide. Best Regards, Yohana Risa Front Office Manager
Number of reviews per page
20
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